9788184573770 - basics for hospitality professionals di krishan k kamra (5 risultati)
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Da: Books Puddle, New York, NY, U.S.A.Books Puddle
Contatta il venditoreVenditore con 4 stelleCondizione: Nuovo
EUR 26,66
EUR 3,45 spedizioneSpedito in U.S.A.Quantità: 4 disponibili
Condizione: New. pp. xii + 316 Index 1st Edition.
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Da: Majestic Books, Hounslow, Regno UnitoMajestic Books
Contatta il venditoreVenditore con 4 stelleCondizione: Nuovo
EUR 22,83
EUR 7,60 spedizioneSpedito da Regno Unito a U.S.A.Quantità: 4 disponibili
Condizione: New. pp. xii + 316 Illus.
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Da: Biblios, frankfurt am main, HESSE, GermaniaBiblios
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EUR 22,69
EUR 9,95 spedizioneSpedito da Germania a U.S.A.Quantità: 4 disponibili
Condizione: New. pp. xii + 316.
Da: Books in my Basket, New Delhi, IndiaBooks in my Basket
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 20,45
EUR 18,00 spedizioneSpedito da India a U.S.A.Quantità: 2 disponibili
N.A. Condizione: New. ISBN:9788184573770.
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- Prima edizione
Da: Vedams eBooks (P) Ltd, New Delhi, IndiaVedams eBooks (P) Ltd
Contatta il venditoreVenditore con 4 stelleCondizione: Usato - Come nuovo
EUR 50,03
EUR 17,50 spedizioneSpedito da India a U.S.A.Quantità: 1 disponibili
Hardcover. Condizione: As New. 1st Edition. Contents: Preface. 1. Hospitality and hospitality industry. 2. Communication : import in the hotel industry. 3. Front office department. 4. Hotel industry and housekeeping management. 5. Food and beverage department. 6. Quality and guest satisfaction. 7. Engineering and maintenance div…ision in the hotel. 8. Safety and security department in the hotel. Bibliography. Index. The incessant and ever increasing competition in the hospitality industry and the ever rising expectations due to growing sophistication of the customer/guest warrant seamless quality hospitality product and /or service. Interestingly there is no fixed benchmark respecting service quality. The visitor/guest expects the same comfort and familiarity of environment in the country of destination that he/she gets at home the country of origin. This in no way is a marriage of convenience but a delicate balance to achieve and the host country needs to work to assure that promise of the customer/guest, especially the international one is fulfilled. And for that the property needs to have personnel with adequate craft and masterly skill in order to meet the unendingly multiplying wishes and wants of the customer/guest. The structure of the contributions in an elementary but wholistic purposive format is the core and crux of the book with a presumption that it will serve and guide the academia and the practitioners alike. (jacket).
