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Lingua: Inglese
Editore: Knowledge Bakers 10/1/2024, 2024
ISBN 10: 9390013003 ISBN 13: 9789390013005
Da: BargainBookStores, Grand Rapids, MI, U.S.A.
Hardback or Cased Book. Condizione: New. Customer Innovation: Customer Centric Business Strategies. Book.
ISBN 10: 9390013003 ISBN 13: 9789390013005
Da: Majestic Books, Hounslow, Regno Unito
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ISBN 10: 9390013003 ISBN 13: 9789390013005
Da: Biblios, Frankfurt am main, HESSE, Germania
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ISBN 10: 9390013003 ISBN 13: 9789390013005
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ISBN 10: 9390013003 ISBN 13: 9789390013005
Da: GreatBookPricesUK, Woodford Green, Regno Unito
EUR 48,43
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ISBN 10: 9390013003 ISBN 13: 9789390013005
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Aggiungi al carrelloHRD. Condizione: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
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Da: preigu, Osnabrück, Germania
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Aggiungi al carrelloBuch. Condizione: Neu. Customer Innovation | Customer Centric Business Strategies | Ava Harris (u. a.) | Buch | Englisch | 2024 | Knowledge Bakers | EAN 9789390013005 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand.
Da: AHA-BUCH GmbH, Einbeck, Germania
EUR 68,68
Quantità: 1 disponibili
Aggiungi al carrelloBuch. Condizione: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - ¿Focuses on various aspects of customer centricity and how it can benefit businesses and also highlights the benefits of customer centricity, such as increased customer loyalty and satisfaction.¿Explores the role of customer service representatives in delivering a positive customer experience and covers topics such as effective communication skills, problem-solving, and handling difficult customers.¿This is aimed at managers and provides guidance on how to lead and manage a customer service team. The chapter covers topics such as team building, performance management, and coaching.¿Covers topics such as time management, handling high call volumes, and using customer feedback to improve performance covers topics such as workforce management, quality assurance, and using data to drive performance.¿Highlights the importance of involving customers in the design process and provides guidance on how to develop and implement a customer centric strategy and also concludes with a glossary of terms related to customer centricity and customer experience.¿Suitable for business professionals, managers, and leaders who are interested in improving their organization's customer experience and also useful for individuals who work in various industries, including retail, finance, healthcare, and hospitality, among others.