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Aggiungi al carrelloCondizione: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. KlappentextrnrnThe increasing complexity of the IT value chain and the rise of multi-vendor supplier ecosystems has led to the rise of Service Integration and Management (SIAM) as a new approach. Service Integration is the set of princip.
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Aggiungi al carrelloBuch. Condizione: Neu. Siam | Principles and Practices for Service Integration and Management | van Haren | Buch | Gebunden | Englisch | 2015 | Van Haren Publishing | EAN 9789401800259 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand.
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Aggiungi al carrelloBuch. Condizione: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - The increasing complexity of the IT value chain and the rise of multi-vendor supplier ecosystems has led to the rise of Service Integration and Management (SIAM) as a new approach. Service Integration is the set of principles and practices, which facilitate that collaborative working relationships between service providers required to maximize the benefit of multi-sourcing. Service integration facilitates the linkage of services, the technology of which they are comprised and the delivery organizations and processes used to operate them, into a single operating model.SIAM is a relatively new and fast evolving concept. SIAM teams are being established in many organizations and in many different sectors, as part of a strategy for (out)sourcing IT services and other types of service. This is the first book that describes the concepts of SIAM. It is intended for:\* ITSM professionals working in integrated multi-sourced environments;\* Service customer managers, with a responsibility to secure the business supply of IT services in a multi-sourced environment;\* Service provider delivery managers with a responsibility to integrate multiple services to meet the demands of the customers' business and users;\* Service provider managers with responsibilities to manage integrated services, participating in a multi-sourced environment.