9789811345326 - designing service machines: translating principles of system science to service design: 15 di roy, ram babu; lillrank, paul; v. k., sreekanth; torkki, paulus (13 risultati)
Designing Service Machines: Translating Principles of System Science to Service Design: 15 (Translational Systems Sciences)
Roy, Ram Babu; Lillrank, Paul; V. K., Sreekanth; Torkki, Paulus
Lingua: Inglese
Editore: Springer, 2019
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Condizione: New. Softcover reprint of the original 1st ed. 2019 edition NO-PA16APR2015-KAP.
Designing Service Machines: Translating Principles of System Science to Service Design (Translational Systems Sciences, 15)
Roy, Ram Babu; Lillrank, Paul; V. K., Sreekanth; Torkki, Paulus
Lingua: Inglese
Editore: Springer, 2019
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Da: Ria Christie Collections, Uxbridge, Regno UnitoRia Christie Collections
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Condizione: New. In.
Lingua: Inglese
Editore: Springer, 2019
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Lingua: Inglese
Editore: Springer, 2019
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Lingua: Inglese
Editore: Springer, Springer, 2019
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Da: AHA-BUCH GmbH, Einbeck, GermaniaAHA-BUCH GmbH
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Taschenbuch. Condizione: Neu. Druck auf Anfrage Neuware - Printed after ordering - This book presents a general conceptual framework to translate principles of system science and engineering to service design. Services are co-created immaterial, heterogeneous, and perishable state changes. A service system includes the intended…benefit to the customer and the structure and processes that accomplish this benefit. The primary focus is on the part of the service system that can reproduce such processes, called here a Service Machine, and methodological guidelines on how to analyze and design them. While the benefit and the process are designed based on the domain knowledge of each respective field, service production systems have common properties. The Service Machine is a metaphor that elicits the fundamental characteristics of service systems that do something efficiently, quickly, or repeatedly for a defined end. A machine is an artifact designed for a purpose, has several parts, such as inputs, energy flows, processors, connectors, and motors assembled as per design specifications. In case of service machine, the components are various contracts assembled on contractual frames. The book discusses Emergency Medical Services (EMS) and Emergency Departments (ED) as cases. They illustrate that service machines need to be structured to adapt to the constraints of the served market acknowledging the fact that services are co-created through the integration of producers' and customers' resources. This book is highly recommended for those who are interested in understanding the fundamental concepts of designing service machines.
Lingua: Inglese
Editore: Springer, 2019
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Da: preigu, Osnabrück, Germaniapreigu
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Taschenbuch. Condizione: Neu. Designing Service Machines | Translating Principles of System Science to Service Design | Ram Babu Roy (u. a.) | Taschenbuch | Translational Systems Sciences | xv | Englisch | 2019 | Springer | EAN 9789811345326 | Verantwortliche Person für die EU: Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heid…elberg, juergen[dot]hartmann[at]springer[dot]com | Anbieter: preigu.
Designing Service Machines: Translating Principles of System Science to Service Design (Translational Systems Sciences, 15)
Roy, Ram Babu, Lillrank, Paul, V. K., Sreekanth, Torkki, Pau
Lingua: Inglese
Editore: Springer, 2019
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Da: Mispah books, Redhill, SURRE, Regno UnitoMispah books
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Paperback. Condizione: New. NEW. SHIPS FROM MULTIPLE LOCATIONS. book.
Lingua: Inglese
Editore: Springer, 2019
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Da: Brook Bookstore On Demand, Napoli, NA, ItaliaBrook Bookstore On Demand
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Condizione: new. Questo è un articolo print on demand.
Designing Service Machines: Translating Principles of System Science to Service Design: 15 (Translational Systems Sciences)
Roy, Ram Babu; Lillrank, Paul; V. K., Sreekanth; Torkki, Paulus
Lingua: Inglese
Editore: Springer, 2019
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- Print on Demand
Da: Majestic Books, Hounslow, Regno UnitoMajestic Books
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Condizione: New. Print on Demand.
Lingua: Inglese
Editore: Springer Nature Singapore Jan 2019, 2019
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Da: BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, GermaniaBuchWeltWeit Ludwig Meier e.K.
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Taschenbuch. Condizione: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -This book presents a general conceptual framework to translate principles of system science and engineering to service design. Services are co-created immaterial, heterogeneous, and perishable state changes. A service system includ…es the intended benefit to the customer and the structure and processes that accomplish this benefit. The primary focus is on the part of the service system that can reproduce such processes, called here a Service Machine, and methodological guidelines on how to analyze and design them. While the benefit and the process are designed based on the domain knowledge of each respective field, service production systems have common properties. The Service Machine is a metaphor that elicits the fundamental characteristics of service systems that do something efficiently, quickly, or repeatedly for a defined end. A machine is an artifact designed for a purpose, has several parts, such as inputs, energy flows, processors, connectors, and motors assembled as per design specifications. In case of service machine, the components are various contracts assembled on contractual frames. The book discusses Emergency Medical Services (EMS) and Emergency Departments (ED) as cases. They illustrate that service machines need to be structured to adapt to the constraints of the served market acknowledging the fact that services are co-created through the integration of producers' and customers' resources. This book is highly recommended for those who are interested in understanding the fundamental concepts of designing service machines. 100 pp. Englisch.
Designing Service Machines: Translating Principles of System Science to Service Design: 15 (Translational Systems Sciences)
Roy, Ram Babu; Lillrank, Paul; V. K., Sreekanth; Torkki, Paulus
Lingua: Inglese
Editore: Springer, 2019
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- Print on Demand
Da: Biblios, frankfurt am main, HESSE, GermaniaBiblios
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Condizione: New. PRINT ON DEMAND.
Lingua: Inglese
Editore: Springer Singapore, 2019
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Da: moluna, Greven, Germaniamoluna
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Condizione: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Is a book on services for people with an engineering backgroundShows how the service machine concept facilitates moving from incremental problem solving to service system design.
Lingua: Inglese
Editore: Springer, Springer Jan 2019, 2019
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Da: buchversandmimpf2000, Emtmannsberg, BAYE, Germaniabuchversandmimpf2000
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Taschenbuch. Condizione: Neu. This item is printed on demand - Print on Demand Titel. Neuware -This book presents a general conceptual framework to translate principles of system science and engineering to service design. Services are co-created immaterial, heterogeneous, and perishable state changes. A service system includes t…he intended benefit to the customer and the structure and processes that accomplish this benefit. The primary focus is on the part of the service system that can reproduce such processes, called here a Service Machine, and methodological guidelines on how to analyze and design them. While the benefit and the process are designed based on the domain knowledge of each respective field, service production systems have common properties. The Service Machine is a metaphor that elicits the fundamental characteristics of service systems that do something efficiently, quickly, or repeatedly for a defined end. A machine is an artifact designed for a purpose, has several parts, such as inputs, energy flows, processors, connectors, and motors assembled as per design specifications. In case of service machine, the components are various contracts assembled on contractual frames. The book discusses Emergency Medical Services (EMS) and Emergency Departments (ED) as cases. They illustrate that service machines need to be structured to adapt to the constraints of the served market acknowledging the fact that services are co-created through the integration of producers¿ and customers¿ resources. This book is highly recommended for those who are interested in understanding the fundamental concepts of designing service machines.Springer-Verlag KG, Sachsenplatz 4-6, 1201 Wien 100 pp. Englisch.
