Isbn: 9798189659003 - customer-centric strategy: winning markets through superior customer value and experience: 9 (5 risultati)

PAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.

Taschenbuch. Condizione: Neu. Neuware - Your Strategy Was Perfect. Your Customers Left Anyway.If your last strategy offsite produced a beautiful plan that never showed up in renewal numbers, you're not alone - and it's probably not your strategy that failed. It's the gap between what you intended and what your customers actually felt. Customer-Centric Strategy closes that gap with 13 original, field-tested frameworks - not theory, not another list of tips, but a complete customer value strategy system you can put to work this week.Every chapter ends with an Executive Toolkit: a scorecard, worksheet, or diagnostic built for real meetings, not bookshelves. And every claim is sourced - no invented statistics, no fabricated case studies, ever.- 13 proprietary frameworks, from the Customer Value Bridge to the Trust Equation- A 10-dimension Customer Value Gap Scorecard to diagnose your organization honestly- A CFO-ready ROI model - built for your data, not someone else's benchmark- Real, cited research (Bain, Kahneman, Harvard Business Review) - zero fabricated data- Book 9 of The Future-Ready Business Series(TM), written by Dr. Agus Masrianto, creator of the DMUI frameworkStop hoping your strategy reaches your customers. Build the bridge that guarantees it does - buy your copy today.…

Paperback. Condizione: new. Paperback. Your Strategy Was Perfect. Your Customers Left Anyway.If your last strategy offsite produced a beautiful plan that never showed up in renewal numbers, you're not alone - and it's probably not your strategy that failed. It's the gap between what you intended and what your customers actually felt. Customer-Centric Strategy closes that gap with 13 original, field-tested frameworks - not theory, not another list of tips, but a complete customer value strategy system you can put to work this week.Every chapter ends with an Executive Toolkit: a scorecard, worksheet, or diagnostic built for real meetings, not bookshelves. And every claim is sourced - no invented statistics, no fabricated case studies, ever.13 proprietary frameworks, from the Customer Value Bridge to the Trust EquationA 10-dimension Customer Value Gap Scorecard to diagnose your organization honestlyA CFO-ready ROI model - built for your data, not someone else's benchmarkReal, cited research (Bain, Kahneman, Harvard Business Review) - zero fabricated dataBook 9 of The Future-Ready Business Series(TM), written by Dr. Agus Masrianto, creator of the DMUI frameworkStop hoping your strategy reaches your customers. Build the bridge that guarantees it does - buy your copy today. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…

Condizione: New. Print on Demand.

Paperback. Condizione: new. Paperback. Your Strategy Was Perfect. Your Customers Left Anyway.If your last strategy offsite produced a beautiful plan that never showed up in renewal numbers, you're not alone - and it's probably not your strategy that failed. It's the gap between what you intended and what your customers actually felt. Customer-Centric Strategy closes that gap with 13 original, field-tested frameworks - not theory, not another list of tips, but a complete customer value strategy system you can put to work this week.Every chapter ends with an Executive Toolkit: a scorecard, worksheet, or diagnostic built for real meetings, not bookshelves. And every claim is sourced - no invented statistics, no fabricated case studies, ever.13 proprietary frameworks, from the Customer Value Bridge to the Trust EquationA 10-dimension Customer Value Gap Scorecard to diagnose your organization honestlyA CFO-ready ROI model - built for your data, not someone else's benchmarkReal, cited research (Bain, Kahneman, Harvard Business Review) - zero fabricated dataBook 9 of The Future-Ready Business Series(TM), written by Dr. Agus Masrianto, creator of the DMUI frameworkStop hoping your strategy reaches your customers. Build the bridge that guarantees it does - buy your copy today. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.…