ISBN: 9798999182203 - friction: why emotion, tension, and connection build better leaders (13 risultati)

Condizione: New.

Hardcover. Condizione: New. Condizione sovraccoperta: New. 1st Edition. 236+ pp. Book/dust jacket condition: New/New. First/1st Edition, First/1st Printing. All orders are processed and shipped from MI or WI, USA.

Hardback. Condizione: New. Emotions are messy. Life is full of friction. Here's what to do about it.You've felt it - the meeting that goes sideways after one wrong word, the feedback that lands wrong no matter how carefully you planned it, the relationship that keeps getting stuck in the same loop. You've felt it inside yourself too: the moment you react before you mean to, the pressure that makes everything harder than it should be, the Sunday evening dread that has nothing to do with the actual work.That tension has a name. It's friction - and most of us have never been taught what to do with it.In Friction, leadership researchers and organizational psychologists Maggie Sass and Ross Blankenshipmake the case that friction isn't random, it isn't weakness, and it isn't just "bad communication." It's a predictable force that shows up in three distinct places - inside you, between people, and in the systems and structures around you - and it's quietly shaping everything from your own performance to yourteam's culture.Drawing on findings from their National Emotions Survey of U.S. working adults, Sass and Blankenship introducea practical framework for understanding how emotional tension actually works at work, and what you can do to reduce the costly kind while using productive friction to sharpen thinking, deepen trust, and improve outcomes.The heart of the book is 45 experiments, organized across all three types of friction, that you can put towork immediately. Strategies like "Breathe Before the Story," "Set the Temperature with Your First Sentence," "Listen for What's at Stake," and "Premium Strategy, Regular Fuel" give you concrete experiments to try in the moments when friction shows up and you need to respond on purpose rather than on instinct.Friction will help you:Spot the warning signs of escalating tension before it becomes aproblemHandle pressure without passing it on to your teamHave the hard conversations you've been avoiding Build the kind of trust that makes your team resilient, not justcompliantRecognize when the system itself is creating friction, and whatto do about itLead with more intention in conditions that feel faster and lessforgiving than they used toFriction is for anyone who has ever been caught off guard by their own reaction, or someone else's. It's for the newly promoted manager who's discovering that the job is 80% emotional and no one ever told them. It's for the seasoned leader who's tired of advice that assumes they can be a robot or a saint. It's for the HR partner, the executive coach, the LandD director, and the facilitator who can feel a room's energy shift but need new language to help them navigate changing dynamics. And it's for anyone who has ever thought: Where is the user's manual for this mess?Most leadership books ask you to choose: work on yourself, fix your relationships, or change your culture. Friction shows you why all three are connected by emotion and gives you the tools to work on all of them at once, backed by a companio. …

Hardcover. Condizione: new. Hardcover. Emotions are messy. Life is full of friction. Heres what to do about it.Youve felt it the meeting that goes sideways after one wrong word, the feedback that lands wrong no matter how carefully you planned it, the relationship that keeps getting stuck in the same loop. Youve felt it inside yourself too: the moment you react before you mean to, the pressure that makes everything harder than it should be, the Sunday evening dread that has nothing to do with the actual work.That tension has a name. Its friction and most of us have never been taught what to do with it.In Friction, leadership researchers and organisational psychologists Maggie Sass and Ross Blankenship make the case that friction isnt random, it isnt weakness, and it isnt just 'bad communication.' Its a predictable force that shows up in three distinct places inside you, between people, and in the systems and structures around you and its quietly shaping everything from your own performance to your teams culture.Drawing on findings from their National Emotions Survey of U.S. working adults, Sass and Blankenship introduce a practical framework for understanding how emotional tension actually works at work, and what you can do to reduce the costly kind while using productive friction to sharpen thinking, deepen trust, and improve outcomes.The heart of the book is 45 experiments, organised across all three types of friction, that you can put to work immediately. Strategies like 'Breathe Before the Story', 'Set the Temperature with Your First Sentence', 'Listen for Whats at Stake', and 'Premium Strategy, Regular Fuel' give you concrete experiments to try in the moments when friction shows up and you need to respond on purpose rather than on instinct.Friction will help you:Spot the warning signs of escalating tension before it becomes a problemHandle pressure without passing it on to your teamHave the hard conversations youve been avoidingBuild the kind of trust that makes your team resilient, not just compliantRecognise when the system itself is creating friction, and what to do about itLead with more intention in conditions that feel faster and less forgiving than they used toFriction is for anyone who has ever been caught off guard by their own reaction, or someone elses. Its for the newly promoted manager whos discovering that the job is 80% emotional and no one ever told them. Its for the seasoned leader whos tired of advice that assumes they can be a robot or a saint. Its for the HR partner, the executive coach, the L&D director, and the facilitator who can feel a rooms energy shift but need new language to help them navigate changing dynamics. And its for anyone who has ever thought: Where is the users manual for this mess?Most leadership books ask you to choose: work on yourself, fix your relationships, or change your culture. Friction shows you why all three are connected by emotion and gives you the tools to work on all of them at once, backed by a companion website and downloadable worksheets.The goal isnt to eliminate friction. The goal is to lead through it, better. Emotions are messy. Life is full of friction. Heres what to do about it. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…

Condizione: New.

Hardback. Condizione: New. Emotions are messy. Life is full of friction. Here's what to do about it.You've felt it - the meeting that goes sideways after one wrong word, the feedback that lands wrong no matter how carefully you planned it, the relationship that keeps getting stuck in the same loop. You've felt it inside yourself too: the moment you react before you mean to, the pressure that makes everything harder than it should be, the Sunday evening dread that has nothing to do with the actual work.That tension has a name. It's friction - and most of us have never been taught what to do with it.In Friction, leadership researchers and organizational psychologists Maggie Sass and Ross Blankenshipmake the case that friction isn't random, it isn't weakness, and it isn't just "bad communication." It's a predictable force that shows up in three distinct places - inside you, between people, and in the systems and structures around you - and it's quietly shaping everything from your own performance to yourteam's culture.Drawing on findings from their National Emotions Survey of U.S. working adults, Sass and Blankenship introducea practical framework for understanding how emotional tension actually works at work, and what you can do to reduce the costly kind while using productive friction to sharpen thinking, deepen trust, and improve outcomes.The heart of the book is 45 experiments, organized across all three types of friction, that you can put towork immediately. Strategies like "Breathe Before the Story," "Set the Temperature with Your First Sentence," "Listen for What's at Stake," and "Premium Strategy, Regular Fuel" give you concrete experiments to try in the moments when friction shows up and you need to respond on purpose rather than on instinct.Friction will help you:Spot the warning signs of escalating tension before it becomes aproblemHandle pressure without passing it on to your teamHave the hard conversations you've been avoiding Build the kind of trust that makes your team resilient, not justcompliantRecognize when the system itself is creating friction, and whatto do about itLead with more intention in conditions that feel faster and lessforgiving than they used toFriction is for anyone who has ever been caught off guard by their own reaction, or someone else's. It's for the newly promoted manager who's discovering that the job is 80% emotional and no one ever told them. It's for the seasoned leader who's tired of advice that assumes they can be a robot or a saint. It's for the HR partner, the executive coach, the LandD director, and the facilitator who can feel a room's energy shift but need new language to help them navigate changing dynamics. And it's for anyone who has ever thought: Where is the user's manual for this mess?Most leadership books ask you to choose: work on yourself, fix your relationships, or change your culture. Friction shows you why all three are connected by emotion and gives you the tools to work on all of them at once, backed by a companio. …

hardcover. Condizione: New. Special order direct from the distributor.

hardcover. Condizione: New. Special order item direct from the distributor.

Buch. Condizione: Neu. Neuware - Emotions are messy. Life is full of friction. Here's what to do about it.

Hardback. Condizione: New. Emotions are messy. Life is full of friction. Here's what to do about it.You've felt it - the meeting that goes sideways after one wrong word, the feedback that lands wrong no matter how carefully you planned it, the relationship that keeps getting stuck in the same loop. You've felt it inside yourself too: the moment you react before you mean to, the pressure that makes everything harder than it should be, the Sunday evening dread that has nothing to do with the actual work.That tension has a name. It's friction - and most of us have never been taught what to do with it.In Friction, leadership researchers and organizational psychologists Maggie Sass and Ross Blankenshipmake the case that friction isn't random, it isn't weakness, and it isn't just "bad communication." It's a predictable force that shows up in three distinct places - inside you, between people, and in the systems and structures around you - and it's quietly shaping everything from your own performance to yourteam's culture.Drawing on findings from their National Emotions Survey of U.S. working adults, Sass and Blankenship introducea practical framework for understanding how emotional tension actually works at work, and what you can do to reduce the costly kind while using productive friction to sharpen thinking, deepen trust, and improve outcomes.The heart of the book is 45 experiments, organized across all three types of friction, that you can put towork immediately. Strategies like "Breathe Before the Story," "Set the Temperature with Your First Sentence," "Listen for What's at Stake," and "Premium Strategy, Regular Fuel" give you concrete experiments to try in the moments when friction shows up and you need to respond on purpose rather than on instinct.Friction will help you:Spot the warning signs of escalating tension before it becomes aproblemHandle pressure without passing it on to your teamHave the hard conversations you've been avoiding Build the kind of trust that makes your team resilient, not justcompliantRecognize when the system itself is creating friction, and whatto do about itLead with more intention in conditions that feel faster and lessforgiving than they used toFriction is for anyone who has ever been caught off guard by their own reaction, or someone else's. It's for the newly promoted manager who's discovering that the job is 80% emotional and no one ever told them. It's for the seasoned leader who's tired of advice that assumes they can be a robot or a saint. It's for the HR partner, the executive coach, the LandD director, and the facilitator who can feel a room's energy shift but need new language to help them navigate changing dynamics. And it's for anyone who has ever thought: Where is the user's manual for this mess?Most leadership books ask you to choose: work on yourself, fix your relationships, or change your culture. Friction shows you why all three are connected by emotion and gives you the tools to work on all of them at once, backed by a companio. …

Hardcover. Condizione: new. Hardcover. Emotions are messy. Life is full of friction. Heres what to do about it.Youve felt it the meeting that goes sideways after one wrong word, the feedback that lands wrong no matter how carefully you planned it, the relationship that keeps getting stuck in the same loop. Youve felt it inside yourself too: the moment you react before you mean to, the pressure that makes everything harder than it should be, the Sunday evening dread that has nothing to do with the actual work.That tension has a name. Its friction and most of us have never been taught what to do with it.In Friction, leadership researchers and organisational psychologists Maggie Sass and Ross Blankenship make the case that friction isnt random, it isnt weakness, and it isnt just 'bad communication.' Its a predictable force that shows up in three distinct places inside you, between people, and in the systems and structures around you and its quietly shaping everything from your own performance to your teams culture.Drawing on findings from their National Emotions Survey of U.S. working adults, Sass and Blankenship introduce a practical framework for understanding how emotional tension actually works at work, and what you can do to reduce the costly kind while using productive friction to sharpen thinking, deepen trust, and improve outcomes.The heart of the book is 45 experiments, organised across all three types of friction, that you can put to work immediately. Strategies like 'Breathe Before the Story', 'Set the Temperature with Your First Sentence', 'Listen for Whats at Stake', and 'Premium Strategy, Regular Fuel' give you concrete experiments to try in the moments when friction shows up and you need to respond on purpose rather than on instinct.Friction will help you:Spot the warning signs of escalating tension before it becomes a problemHandle pressure without passing it on to your teamHave the hard conversations youve been avoidingBuild the kind of trust that makes your team resilient, not just compliantRecognise when the system itself is creating friction, and what to do about itLead with more intention in conditions that feel faster and less forgiving than they used toFriction is for anyone who has ever been caught off guard by their own reaction, or someone elses. Its for the newly promoted manager whos discovering that the job is 80% emotional and no one ever told them. Its for the seasoned leader whos tired of advice that assumes they can be a robot or a saint. Its for the HR partner, the executive coach, the L&D director, and the facilitator who can feel a rooms energy shift but need new language to help them navigate changing dynamics. And its for anyone who has ever thought: Where is the users manual for this mess?Most leadership books ask you to choose: work on yourself, fix your relationships, or change your culture. Friction shows you why all three are connected by emotion and gives you the tools to work on all of them at once, backed by a companion website and downloadable worksheets.The goal isnt to eliminate friction. The goal is to lead through it, better. Emotions are messy. Life is full of friction. Heres what to do about it. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.…

Hardcover. Condizione: new. Hardcover. Emotions are messy. Life is full of friction. Heres what to do about it.Youve felt it the meeting that goes sideways after one wrong word, the feedback that lands wrong no matter how carefully you planned it, the relationship that keeps getting stuck in the same loop. Youve felt it inside yourself too: the moment you react before you mean to, the pressure that makes everything harder than it should be, the Sunday evening dread that has nothing to do with the actual work.That tension has a name. Its friction and most of us have never been taught what to do with it.In Friction, leadership researchers and organisational psychologists Maggie Sass and Ross Blankenship make the case that friction isnt random, it isnt weakness, and it isnt just 'bad communication.' Its a predictable force that shows up in three distinct places inside you, between people, and in the systems and structures around you and its quietly shaping everything from your own performance to your teams culture.Drawing on findings from their National Emotions Survey of U.S. working adults, Sass and Blankenship introduce a practical framework for understanding how emotional tension actually works at work, and what you can do to reduce the costly kind while using productive friction to sharpen thinking, deepen trust, and improve outcomes.The heart of the book is 45 experiments, organised across all three types of friction, that you can put to work immediately. Strategies like 'Breathe Before the Story', 'Set the Temperature with Your First Sentence', 'Listen for Whats at Stake', and 'Premium Strategy, Regular Fuel' give you concrete experiments to try in the moments when friction shows up and you need to respond on purpose rather than on instinct.Friction will help you:Spot the warning signs of escalating tension before it becomes a problemHandle pressure without passing it on to your teamHave the hard conversations youve been avoidingBuild the kind of trust that makes your team resilient, not just compliantRecognise when the system itself is creating friction, and what to do about itLead with more intention in conditions that feel faster and less forgiving than they used toFriction is for anyone who has ever been caught off guard by their own reaction, or someone elses. Its for the newly promoted manager whos discovering that the job is 80% emotional and no one ever told them. Its for the seasoned leader whos tired of advice that assumes they can be a robot or a saint. Its for the HR partner, the executive coach, the L&D director, and the facilitator who can feel a rooms energy shift but need new language to help them navigate changing dynamics. And its for anyone who has ever thought: Where is the users manual for this mess?Most leadership books ask you to choose: work on yourself, fix your relationships, or change your culture. Friction shows you why all three are connected by emotion and gives you the tools to work on all of them at once, backed by a companion website and downloadable worksheets.The goal isnt to eliminate friction. The goal is to lead through it, better. Emotions are messy. Life is full of friction. Heres what to do about it. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.…

Hardback. Condizione: New. Emotions are messy. Life is full of friction. Here's what to do about it.You've felt it - the meeting that goes sideways after one wrong word, the feedback that lands wrong no matter how carefully you planned it, the relationship that keeps getting stuck in the same loop. You've felt it inside yourself too: the moment you react before you mean to, the pressure that makes everything harder than it should be, the Sunday evening dread that has nothing to do with the actual work.That tension has a name. It's friction - and most of us have never been taught what to do with it.In Friction, leadership researchers and organizational psychologists Maggie Sass and Ross Blankenshipmake the case that friction isn't random, it isn't weakness, and it isn't just "bad communication." It's a predictable force that shows up in three distinct places - inside you, between people, and in the systems and structures around you - and it's quietly shaping everything from your own performance to yourteam's culture.Drawing on findings from their National Emotions Survey of U.S. working adults, Sass and Blankenship introducea practical framework for understanding how emotional tension actually works at work, and what you can do to reduce the costly kind while using productive friction to sharpen thinking, deepen trust, and improve outcomes.The heart of the book is 45 experiments, organized across all three types of friction, that you can put towork immediately. Strategies like "Breathe Before the Story," "Set the Temperature with Your First Sentence," "Listen for What's at Stake," and "Premium Strategy, Regular Fuel" give you concrete experiments to try in the moments when friction shows up and you need to respond on purpose rather than on instinct.Friction will help you:Spot the warning signs of escalating tension before it becomes aproblemHandle pressure without passing it on to your teamHave the hard conversations you've been avoiding Build the kind of trust that makes your team resilient, not justcompliantRecognize when the system itself is creating friction, and whatto do about itLead with more intention in conditions that feel faster and lessforgiving than they used toFriction is for anyone who has ever been caught off guard by their own reaction, or someone else's. It's for the newly promoted manager who's discovering that the job is 80% emotional and no one ever told them. It's for the seasoned leader who's tired of advice that assumes they can be a robot or a saint. It's for the HR partner, the executive coach, the LandD director, and the facilitator who can feel a room's energy shift but need new language to help them navigate changing dynamics. And it's for anyone who has ever thought: Where is the user's manual for this mess?Most leadership books ask you to choose: work on yourself, fix your relationships, or change your culture. Friction shows you why all three are connected by emotion and gives you the tools to work on all of them at once, backed by a companio. …