Lingua: Inglese
Editore: Amazon Digital Services LLC - Kdp, 2024
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Da: PBShop.store US, Wood Dale, IL, U.S.A.PBShop.store US
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PAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.
Lingua: Inglese
Editore: Amazon Digital Services LLC - Kdp, 2024
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Da: PBShop.store US, Wood Dale, IL, U.S.A.PBShop.store US
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EUR 34,13
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PAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.
Lingua: Inglese
Editore: Amazon Digital Services LLC - Kdp, 2024
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Da: PBShop.store US, Wood Dale, IL, U.S.A.PBShop.store US
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PAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.
Lingua: Inglese
Editore: Amazon Digital Services LLC - Kdp, 2024
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Da: PBShop.store UK, Fairford, GLOS, Regno UnitoPBShop.store UK
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PAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.
Lingua: Inglese
Editore: Amazon Digital Services LLC - Kdp, 2024
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Da: PBShop.store UK, Fairford, GLOS, Regno UnitoPBShop.store UK
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PAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.
Lingua: Inglese
Editore: Amazon Digital Services LLC - Kdp, 2024
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Da: PBShop.store UK, Fairford, GLOS, Regno UnitoPBShop.store UK
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PAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.
Lingua: Inglese
Editore: Independently published, 2024
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Da: Ria Christie Collections, Uxbridge, Regno UnitoRia Christie Collections
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Editore: Independently published, 2024
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Da: Ria Christie Collections, Uxbridge, Regno UnitoRia Christie Collections
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Condizione: New. In.
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Editore: Independently published, 2024
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Da: Ria Christie Collections, Uxbridge, Regno UnitoRia Christie Collections
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Condizione: New. In.
Lingua: Inglese
Editore: Independently Published, 2024
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Da: CitiRetail, Stevenage, Regno UnitoCitiRetail
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EUR 35,35
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Paperback. Condizione: new. Paperback. Learn Microsoft Dynamics 365 Sales A Step-by-Step Guide for Sales Teams Contents at a Glance This chapter list provides a comprehensive structure that covers everything from the basics to advanced topics, helping sales teams effectively use Dynamics 365 Sales. Part 1: Introduction and Getti…ng Started 1. Introduction to Dynamics 365 SalesOverview of Dynamics 365 SalesBenefits for Sales TeamsUse Cases Across Industries 2. Setting Up Your Dynamics 365 Sales EnvironmentSigning Up and Accessing Dynamics 365Licensing and Subscription OptionsInitial Configuration and Customization 3. Navigating the User InterfaceDashboard OverviewUnderstanding Modules and Work AreasPersonalizing Your Workspace 4. Understanding Key Concepts and TerminologiesEntities, Records, and FieldsLeads, Opportunities, and AccountsPipelines, Workflows, and Stages Part 2: Core Functionalities of Dynamics 365 Sales 5. Managing Leads and Lead QualificationCreating and Importing LeadsTracking and Scoring LeadsConverting Leads to Opportunities 6. Building and Managing Accounts and ContactsCreating Accounts and ContactsRelationship InsightsAccount and Contact Hierarchies 7. Working with OpportunitiesCreating OpportunitiesManaging Opportunity PipelinesTracking Progress and Stages 8. Sales Activities and Communication TrackingLogging Calls, Emails, and MeetingsSetting Tasks and AppointmentsIntegrating with Outlook and Teams Part 3: Advanced Sales Features 9. Using the Sales AcceleratorUnderstanding the Sales Accelerator FeaturesManaging Sales SequencesPrioritizing Sales Activities 10. Sales Insights and AI CapabilitiesPredictive Lead and Opportunity ScoringRelationship AnalyticsSales Coaching Insights 11. Configuring and Managing Products and Price ListsSetting Up Product CatalogsManaging Price Lists and DiscountsAssociating Products with Opportunities 12. Quoting and Order ManagementCreating Quotes and ProposalsConverting Quotes to OrdersManaging Invoices Part 4: Reporting and Analytics 13. Building Dashboards and ViewsCreating Custom Views and FiltersDesigning Dashboards for Sales MetricsSharing and Collaborating on Dashboards 14. Generating Sales ReportsUsing Built-in Reporting ToolsExporting and Sharing ReportsCustomizing Reports 15. Leveraging Power BI with Dynamics 365 SalesConnecting Power BI to Dynamics 365Building Interactive Sales DashboardsAdvanced Data Analytics for Sales Part 5: Customization and Automation 16. Customizing Dynamics 365 for Your Sales TeamAdding Custom Fields and EntitiesModifying Forms and ViewsSetting Up Business Rules 17. Sales Process Automation with Workflows and Power AutomateAutomating Lead AssignmentSetting Up Approval WorkflowsTriggering Notifications and Alerts 18. Integrating Dynamics 365 with Other ToolsIntegration with Microsoft 365 Suite (Outlook, Teams, SharePoint)Third-Party Tool IntegrationsAPI and Custom Integration Options Part 6: Best Practices and Advanced Topics 19. Best Practices for Dynamics 365 Sales AdoptionTraining Your Sales TeamEncouraging User AdoptionMeasuring ROI of Dynamics 365 20. Troubleshooting and Future TrendsCommon Issues and How to Fix Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.
Lingua: Inglese
Editore: Independently Published, 2024
- Brossura
Da: CitiRetail, Stevenage, Regno UnitoCitiRetail
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 35,35
EUR 43,06 spedizioneSpedito da Regno Unito a U.S.A.Quantità: 1 disponibili
Paperback. Condizione: new. Paperback. Learn Microsoft Dynamics 365 Customer Service Building Stronger Relationships Through Better Service A comprehensive guide designed to empower business users, customer service professionals, and managers to excel in their careers. This book covers everything from mastering core features lik…e case management and SLAs to leveraging AI-driven tools, Power BI analytics, and omnichannel strategies.Packed with insights and examples, it equips readers to enhance customer experiences, streamline operations, and excel in a competitive market.Elevate your expertise, drive organizational success, and become a leader in modern customer service with this essential resource Contents at a Glance Part 1: Introduction to Microsoft Dynamics 365 Customer Service 1. Understanding Customer Service in the Digital AgeExplore the evolution of customer service and the role of technology in transforming relationships. 2. What is Microsoft Dynamics 365 Customer Service?Overview of the platform, its purpose, and how it supports customer-centric organizations. 3. The Benefits of Using Dynamics 365 for Customer ServiceKey advantages, including improved efficiency, personalized service, and enhanced analytics. 4. Getting Started with Dynamics 365 Customer ServiceBasic setup, licensing, and an introduction to the Dynamics 365 ecosystem. Part 2: Core Features and Functionalities 5. The Customer Service Hub: A Deep DiveNavigating the Customer Service Hub and understanding its capabilities. 6. Case Management EssentialsCreating, managing, and resolving cases for effective issue tracking. 7. Service Level Agreements (SLAs) and EntitlementsSetting up and monitoring SLAs to ensure consistent customer service delivery. 8. Knowledge Management in Dynamics 365Leveraging the knowledge base to empower agents and provide self-service options. 9. Queues and Routing RulesAutomating case assignment and ensuring efficient workload distribution. Part 3: Enhancing Customer Interactions 10.Omnichannel Capabilities in Dynamics 365Integrating chat, email, phone, and social media for seamless interactions. 11. Customer Insights and PersonalizationUsing customer data to deliver tailored experiences and build loyalty. 12. Voice of the Customer SurveysGathering feedback to improve service quality and customer satisfaction. 13. Portals and Self-Service OptionsEmpowering customers through self-service portals and community forums. Part 4: Advanced Tools and Automation 14. AI-Driven Capabilities: Chatbots and Virtual AgentsImplementing AI to enhance efficiency and provide instant support. 15. Automation with Power AutomateStreamlining processes and reducing manual tasks with workflow automation. 16. Integrating Dynamics 365 with Other ToolsConnecting Dynamics 365 to ERP systems, Office 365, and third-party applications. Part 5: Reporting and Analytics 17. Building and Utilizing DashboardsCreating real-time dashboards for monitoring performance metrics. 18. Analytics and Insights with Power BIAdvanced reporting techniques for deeper insights into customer service operations. Part 6: Best Practices and Future Trends 19. Best Practices for Implementing Dynamics 365 Customer ServiceTips for successful implementation, including change management and training. 20. Future Trends in Customer Service TechnologyExploring the role of AI, IoT, and pred Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.
Lingua: Inglese
Editore: Amazon Digital Services LLC - Kdp, 2024
- Brossura
Da: AHA-BUCH GmbH, Einbeck, GermaniaAHA-BUCH GmbH
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 40,00
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Taschenbuch. Condizione: Neu. Neuware - Elevate your expertise, drive organizational success, and become a leader in modern customer service with this essential resource.
Lingua: Inglese
Editore: Amazon Digital Services LLC - Kdp, 2024
- Brossura
Da: AHA-BUCH GmbH, Einbeck, GermaniaAHA-BUCH GmbH
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 41,00
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Taschenbuch. Condizione: Neu. Neuware - Learn Microsoft Dynamics 365 Supply Chain Management (SCM).
Lingua: Inglese
Editore: Independently Published, 2024
- Brossura
Da: AHA-BUCH GmbH, Einbeck, GermaniaAHA-BUCH GmbH
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 41,00
EUR 62,30 spedizioneSpedito da Germania a U.S.A.Quantità: 2 disponibili
Taschenbuch. Condizione: Neu. Neuware - Learn Microsoft Dynamics 365 Sales.
Lingua: Inglese
Editore: Independently published, 2024
- Brossura
- Print on Demand
Da: California Books, Miami, FL, U.S.A.California Books
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 29,27
Spedizione gratuitaSpedito in U.S.A.Quantità: Più di 20 disponibili
Condizione: New. Print on Demand.
Lingua: Inglese
Editore: Independently published, 2024
- Brossura
- Print on Demand
Da: California Books, Miami, FL, U.S.A.California Books
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 29,27
Spedizione gratuitaSpedito in U.S.A.Quantità: Più di 20 disponibili
Condizione: New. Print on Demand.
Lingua: Inglese
Editore: Independently published, 2024
- Brossura
- Print on Demand
Da: California Books, Miami, FL, U.S.A.California Books
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 29,27
Spedizione gratuitaSpedito in U.S.A.Quantità: Più di 20 disponibili
Condizione: New. Print on Demand.
Lingua: Inglese
Editore: Independently Published, 2024
- Brossura
- Print on Demand
Da: CitiRetail, Stevenage, Regno UnitoCitiRetail
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 35,35
EUR 43,06 spedizioneSpedito da Regno Unito a U.S.A.Quantità: 1 disponibili
Paperback. Condizione: new. Paperback. Learn Microsoft Dynamics 365 Supply Chain Management (SCM) Essential Tools for Streamlining Supply Chain Operations and Enhancing Efficiency for Business Users An Essential resource for business users and professionals looking to streamline supply chain operations, enhance efficiency, and a…dvance their careers. This book provides an in-depth exploration of Dynamics 365 SCM, covering key features, implementation strategies, and real-world applications across industries. With step-by-step guides, practical examples, and actionable insights, it empowers readers to optimize inventory, improve production planning, mitigate risks, and leverage AI-driven analytics. Whether you're a manager, consultant, or aspiring expert, this book equips you with the tools and knowledge to transform supply chain challenges into opportunities for growth. Contents at a Glance Part I: Introduction to Supply Chain Management and Dynamics 365 1. Overview of Microsoft Dynamics 365 Supply Chain ManagementIntroduction to Dynamics 365 SCM and its role in modern supply chain management. 2. Key Features and Benefits of Dynamics 365 SCMHighlighting the essential capabilities and benefits for business users. 3. Getting Started: Setup and ConfigurationSetting up your Dynamics 365 SCM environment, user roles, and navigation. 4. Understanding Supply Chain FundamentalsCore concepts in supply chain management and how Dynamics 365 supports them. Part II: Core Functionalities of Dynamics 365 SCM 5. Inventory Management EssentialsTracking, managing, and optimizing inventory levels in Dynamics 365 SCM. 6. Warehouse ManagementStreamlining warehouse processes and operations with advanced tools. 7. Procurement and SourcingManaging vendor relationships, purchase orders, and procurement workflows. 8. Production Control and PlanningOverseeing production processes and aligning them with supply chain demands. 9. Sales and DistributionManaging sales orders, fulfillment, and distribution efficiently. 10. Demand Forecasting and PlanningLeveraging data-driven tools for accurate demand planning and forecasting. Part III: Advanced Features and Integration 11. Transportation ManagementOptimizing logistics and transportation operations. 12. Quality ManagementEnsuring product quality through integrated quality control processes. 13. Product Information Management (PIM)Managing product data and attributes effectively. 14. Integration with Other Dynamics 365 ModulesExploring synergies between SCM and Finance, Sales, and HR modules. Part IV: Analytics and Optimization 15. Leveraging AI and Machine Learning in SCMUsing intelligent tools for predictive analytics and supply chain optimization. 16. KPI Tracking and ReportingTracking key performance indicators and generating actionable insights. 17. Power BI Integration for Enhanced AnalyticsUsing Power BI to visualize and analyze supply chain data. 18. Risk Management and ComplianceIdentifying and mitigating supply chain risks while ensuring compliance. Part V: Best Practices and Case Studies 19. Best Practices for Dynamics 365 SCM ImplementationTips for successful implementation and maximizing ROI. 20. Case Studies and Real-World ApplicationsSuccess stories of businesses leveraging Dynamics 365 SCM for efficiency. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.
