introduction service engineering (24 risultati)

Hardcover. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

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paperback. Condizione: New. Language:Chinese.Paperback. Pub Date: 2024-01 Pages: 258 Publisher: China Machine Press This book is an introductory textbook for the automotive service engineering major in ordinary colleges and universities. It is used to guide lower grades to understand the automotive service engineering major and the industry. adapt to the study of colleges and universities as soon as possible. establish feelings and sense of responsibility for the automotive service engineering major. and lay a good foun.

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Soft cover. Condizione: New. Language:Chinese.Author:ZHANG GUO FANG.Binding:Soft cover.Publisher:Journal of Wuhan University Press Pub. Date :2008-.

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Hardcover. Condizione: Fine. 8vo, pp,viii,183, frontispiece and illustrations, black cloth titled in gilt to the spine and gilt crest to the top cover, previous owner's business card is attached to the leading paste-down endpaper.

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Hardcover. Condizione: new. Hardcover. What you need to know to engineer the global service economy. As customers and service providers create new value through globally interconnected service enterprises, service engineers are finding new opportunities to innovate, design, and manage the service operations and processes of the new service-based economy. Introduction to Service Engineering provides the tools and information a service engineer needs to fulfill this critical new role. The book introduces engineers as well as students to the fundamentals of the theory and practice of service engineering, covering the characteristics of service enterprises, service design and operations, customer service and service quality, web-based services, and innovations in service systems. Readers explore such key aspects of service engineering as: The role of service science in developing a smarter planetService enterprises, including: enterprise value creation, architecture of service organizations, service enterprise modeling, and the application of methods of systems engineering to servicesService design, including collaborative e-service systems and the new service development processService operations and management, including service call centersService quality, from design operations to customer relationsWeb-based services and technology in the global e-organizationInnovation in service systems from service engineering to integrative solutions, service-oriented architecture solutions, and technology transfer streams With chapters written by fifty-seven specialists and edited by bestselling authors Gavriel Salvendy and Waldemar Karwowski, Introduction to Service Engineering uses numerous examples, problems, and real-world case studies to help readers master the knowledge and the skills required to succeed in service engineering. College graduates need to gain new skills to thrive in a service business environment. Compiled by an editorial board of specialists in the various areas and edited by a best-selling author, Introduction to Service Engineering is the ideal textbook as well as reference for professionals interested in service engineering. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

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Condizione: New. College graduates need to gain new skills to thrive in a service business environment. Compiled by an editorial board of specialists in the various areas and edited by a best-selling author, Introduction to Service Engineering is the ideal textbook as well as reference for professionals interested in service engineering. Editor(s): Salvendy, Gavriel. Num Pages: 672 pages, Illustrations. BIC Classification: TBC; TGB. Category: (U) Tertiary Education (US: College). Dimension: 241 x 192 x 41. Weight in Grams: 1300. . 2010. 1st Edition. Hardcover. . . . .

Hardcover. Condizione: new. Hardcover. What you need to know to engineer the global service economy. As customers and service providers create new value through globally interconnected service enterprises, service engineers are finding new opportunities to innovate, design, and manage the service operations and processes of the new service-based economy. Introduction to Service Engineering provides the tools and information a service engineer needs to fulfill this critical new role. The book introduces engineers as well as students to the fundamentals of the theory and practice of service engineering, covering the characteristics of service enterprises, service design and operations, customer service and service quality, web-based services, and innovations in service systems. Readers explore such key aspects of service engineering as: The role of service science in developing a smarter planetService enterprises, including: enterprise value creation, architecture of service organizations, service enterprise modeling, and the application of methods of systems engineering to servicesService design, including collaborative e-service systems and the new service development processService operations and management, including service call centersService quality, from design operations to customer relationsWeb-based services and technology in the global e-organizationInnovation in service systems from service engineering to integrative solutions, service-oriented architecture solutions, and technology transfer streams With chapters written by fifty-seven specialists and edited by bestselling authors Gavriel Salvendy and Waldemar Karwowski, Introduction to Service Engineering uses numerous examples, problems, and real-world case studies to help readers master the knowledge and the skills required to succeed in service engineering. College graduates need to gain new skills to thrive in a service business environment. Compiled by an editorial board of specialists in the various areas and edited by a best-selling author, Introduction to Service Engineering is the ideal textbook as well as reference for professionals interested in service engineering. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.

Hardcover. Condizione: Brand New. 1st edition. 672 pages. 9.45x7.76x1.61 inches. In Stock.

Condizione: New. College graduates need to gain new skills to thrive in a service business environment. Compiled by an editorial board of specialists in the various areas and edited by a best-selling author, Introduction to Service Engineering is the ideal textbook as well as reference for professionals interested in service engineering. Editor(s): Salvendy, Gavriel. Num Pages: 672 pages, Illustrations. BIC Classification: TBC; TGB. Category: (U) Tertiary Education (US: College). Dimension: 241 x 192 x 41. Weight in Grams: 1300. . 2010. 1st Edition. Hardcover. . . . . Books ship from the US and Ireland.

Hardcover. Condizione: new. Hardcover. What you need to know to engineer the global service economy. As customers and service providers create new value through globally interconnected service enterprises, service engineers are finding new opportunities to innovate, design, and manage the service operations and processes of the new service-based economy. Introduction to Service Engineering provides the tools and information a service engineer needs to fulfill this critical new role. The book introduces engineers as well as students to the fundamentals of the theory and practice of service engineering, covering the characteristics of service enterprises, service design and operations, customer service and service quality, web-based services, and innovations in service systems. Readers explore such key aspects of service engineering as: The role of service science in developing a smarter planetService enterprises, including: enterprise value creation, architecture of service organizations, service enterprise modeling, and the application of methods of systems engineering to servicesService design, including collaborative e-service systems and the new service development processService operations and management, including service call centersService quality, from design operations to customer relationsWeb-based services and technology in the global e-organizationInnovation in service systems from service engineering to integrative solutions, service-oriented architecture solutions, and technology transfer streams With chapters written by fifty-seven specialists and edited by bestselling authors Gavriel Salvendy and Waldemar Karwowski, Introduction to Service Engineering uses numerous examples, problems, and real-world case studies to help readers master the knowledge and the skills required to succeed in service engineering. College graduates need to gain new skills to thrive in a service business environment. Compiled by an editorial board of specialists in the various areas and edited by a best-selling author, Introduction to Service Engineering is the ideal textbook as well as reference for professionals interested in service engineering. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.

paperback. Condizione: New. Language:Chinese.Paperback. Pub Date: 2014-9-1 Publisher: China Communications Press book as auto service engineering introductory course materials. introduces the connotation of Automobile Service Engineering; history of the development of China's auto service engineering and evolution; this professional training program The main course; the relevant certificates and career planning and employment.

paperback. Condizione: New. Language:Chinese.Paperback.Pub Date:2023-12 Pages:296 Publisher:Tsinghua University Press With the development of the service economy. students are increasingly required to master the classic management theories and methods of service management. In particular. with the rise and extensive and in-depth application of technologies such as cloud computing. the Internet of Things. and mobile Internet. the service industry will usher in the era of big data. Based on a brief and systematic introduc.

paperback. Condizione: New. Ship out in 2 business day, And Fast shipping, Free Tracking number will be provided after the shipment.Paperback. Pub Date :2013-06-01 Pages: 214 Language: Chinese Publisher: People's Communications Press Hyundai Motor Introduction ( 3rd Edition ) five regular higher education planning materials Automobile Service Engineering is an introduction automotive basic structure . the basic principle . the use of methods. the use and maintenance of basic knowledge of professional books . Hyundai Motor Introduction ( 3rd Edition ) five regular higher education planning materials Automobile Service Engi.Four Satisfaction guaranteed,or money back.

paperback. Condizione: New. Language:Chinese.Paperback. Pub Date: 2017-02-01 Pages: 124 Publisher: chongqing university press introduction to automobile service engineering from automobile and automobile service engineering overview;Introduction of automobile service engineering professional training scheme;College students' learning. student status and academic administration;Quality education;Innovation and employment. employment and entrepreneurship tells the overall automobile service engineering.

paperback. Condizione: New. Paperback. Pub Date: 2020-08-01 Pages: 170 Language: Chinese Publisher: Mechanical Industry Press. Introduction to Automotive Service Engineering is mainly aimed at junior college students majoring in automotive service engineering. in order to understand my countrys higher education talent training model and professional disciplines Setting and evolution. knowledge structure and quality requirements of professional talents. and future development trends of the industry. mastering the needs o.