Da: Romtrade Corp., STERLING HEIGHTS, MI, U.S.A.
EUR 67,30
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Editore: McGraw-Hill Interamericana de España S.L., 2021
ISBN 10: 1260092429 ISBN 13: 9781260092424
Lingua: Inglese
Da: Romtrade Corp., STERLING HEIGHTS, MI, U.S.A.
EUR 67,30
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Aggiungi al carrelloCondizione: New. This is a Brand-new US Edition. This Item may be shipped from US or any other country as we have multiple locations worldwide.
Da: Basi6 International, Irving, TX, U.S.A.
EUR 67,30
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Aggiungi al carrelloCondizione: Brand New. New. US edition. Expediting shipping for all USA and Europe orders excluding PO Box. Excellent Customer Service.
Editore: McGraw-Hill Interamericana de España S.L., 2021
ISBN 10: 1260092429 ISBN 13: 9781260092424
Lingua: Inglese
Da: Basi6 International, Irving, TX, U.S.A.
EUR 67,30
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Aggiungi al carrelloCondizione: Brand New. New. US edition. Expediting shipping for all USA and Europe orders excluding PO Box. Excellent Customer Service.
EUR 60,63
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Da: Books Puddle, New York, NY, U.S.A.
EUR 69,99
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Aggiungi al carrelloCondizione: New. 10th edition NO-PA16APR2015-KAP.
Da: Majestic Books, Hounslow, Regno Unito
EUR 70,58
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Da: GreatBookPricesUK, Woodford Green, Regno Unito
EUR 63,27
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Da: Ria Christie Collections, Uxbridge, Regno Unito
EUR 71,30
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Da: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Irlanda
EUR 79,34
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Aggiungi al carrelloCondizione: New. 2022. 10th Edition. Paperback. . . . . .
EUR 73,65
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Aggiungi al carrelloKartoniert / Broschiert. Condizione: New. KlappentextBordoloi s Service Management 10e contains extensive coverage of the impacts of COVID-19 including the service innovation and progress experienced by a global pandemic. Written in an engaging literary style, based on r.
Da: Biblios, Frankfurt am main, HESSE, Germania
EUR 76,36
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Da: THE SAINT BOOKSTORE, Southport, Regno Unito
EUR 72,89
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Aggiungi al carrelloPaperback / softback. Condizione: New. New copy - Usually dispatched within 4 working days. 966.
Da: Revaluation Books, Exeter, Regno Unito
EUR 77,58
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Aggiungi al carrelloPaperback. Condizione: Brand New. 10 edition. 544 pages. 10.75x8.54x0.87 inches. In Stock.
Da: GreatBookPricesUK, Woodford Green, Regno Unito
EUR 73,41
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Aggiungi al carrelloCondizione: As New. Unread book in perfect condition.
Da: Kennys Bookstore, Olney, MD, U.S.A.
EUR 95,77
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Aggiungi al carrelloCondizione: New. 2022. 10th Edition. Paperback. . . . . . Books ship from the US and Ireland.
Da: CitiRetail, Stevenage, Regno Unito
EUR 63,28
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Aggiungi al carrelloPaperback. Condizione: new. Paperback. Bordoloi's Service Management 10e contains extensive coverage of the impacts of COVID-19 including the service innovation and progress experienced by a global pandemic. Written in an engaging literary style, based on research and consulting experience of authors, it focuses on service for competitive advantage and integrates technology, operations, and human behavior and the need for continuous quality improvement to be effective in a global environment. This edition continues to acknowledge and emphasize the essential uniqueness of service management.The book is written in an engaging literary style, makes extensive use of examples, and is based on the research and consulting experience of the authors. The theme of managing services for competitive advantage is emphasized in each chapter and provides a focus for each management topic. The integration of technology, operations, and human behavior is recognized as central to effective service management. Emphasis is placed on the need for continuous improvement in quality and productivity in order to compete effectively in a global environment. Each chapter begins with a vignette of a well-known company to motivate the reader and illustrate the strategic nature of the topic to be covered. Each chapter has a preview, a closing summary, key terms and definitions, a service benchmark, topics for discussion, an interactive exercise, solved problems and exercises when appropriate, and one or more cases. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.
Da: AussieBookSeller, Truganina, VIC, Australia
EUR 104,96
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Aggiungi al carrelloPaperback. Condizione: new. Paperback. Bordoloi's Service Management 10e contains extensive coverage of the impacts of COVID-19 including the service innovation and progress experienced by a global pandemic. Written in an engaging literary style, based on research and consulting experience of authors, it focuses on service for competitive advantage and integrates technology, operations, and human behavior and the need for continuous quality improvement to be effective in a global environment. This edition continues to acknowledge and emphasize the essential uniqueness of service management.The book is written in an engaging literary style, makes extensive use of examples, and is based on the research and consulting experience of the authors. The theme of managing services for competitive advantage is emphasized in each chapter and provides a focus for each management topic. The integration of technology, operations, and human behavior is recognized as central to effective service management. Emphasis is placed on the need for continuous improvement in quality and productivity in order to compete effectively in a global environment. Each chapter begins with a vignette of a well-known company to motivate the reader and illustrate the strategic nature of the topic to be covered. Each chapter has a preview, a closing summary, key terms and definitions, a service benchmark, topics for discussion, an interactive exercise, solved problems and exercises when appropriate, and one or more cases. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.
Da: Grand Eagle Retail, Fairfield, OH, U.S.A.
EUR 72,92
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: new. Paperback. Bordoloi's Service Management 10e contains extensive coverage of the impacts of COVID-19 including the service innovation and progress experienced by a global pandemic. Written in an engaging literary style, based on research and consulting experience of authors, it focuses on service for competitive advantage and integrates technology, operations, and human behavior and the need for continuous quality improvement to be effective in a global environment. This edition continues to acknowledge and emphasize the essential uniqueness of service management.The book is written in an engaging literary style, makes extensive use of examples, and is based on the research and consulting experience of the authors. The theme of managing services for competitive advantage is emphasized in each chapter and provides a focus for each management topic. The integration of technology, operations, and human behavior is recognized as central to effective service management. Emphasis is placed on the need for continuous improvement in quality and productivity in order to compete effectively in a global environment. Each chapter begins with a vignette of a well-known company to motivate the reader and illustrate the strategic nature of the topic to be covered. Each chapter has a preview, a closing summary, key terms and definitions, a service benchmark, topics for discussion, an interactive exercise, solved problems and exercises when appropriate, and one or more cases. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.