Quality Management

Gitlow, Howard; Oppenheim, Alan; Oppenheim, Rosa

ISBN 10: 0071123385 ISBN 13: 9780071123389

Casa editrice: McGraw-Hill Education, 2004

Riassunto

Quality improvement is recognized as an essential function in any successful organization. Leading corporations have demonstrated that improved quality raises profits, reduces costs, and provides competitive advantage. Quality Management, 3/e, text presents a comprehensive approach to quality improvement, including Dr. W. Edwards Deming’s philosophy of quality, productivity, and competitive position, thorough coverage of process improvement, Six Sigma, the DMAIC model, and much more The text is motivated by integrated quality improvement stories, examples, and mini-case studies to help students better understand the application and impact of Quality Management and Improvement. The third edition includes a major new section on quality administration.

Su questo libro

Informazioni sugli autori

Montclair State University

Rutgers University - Newark

Dettagli dell?edizione

• Editore: McGraw-Hill Education
• Data di pubblicazione: 2004
• Lingua: Inglese
• ISBN 10: 0071123385
• ISBN 13: 9780071123389
• Rilegatura: Audio CD
• Numero edizione: 3
• Numero di pagine: 815
• Contatto del produttore: non disponibile