Restaurant Basics: Why Guests Don't Come Back...and What You Can Do About It - Rilegato

Marvin, Bill

 
9780471551744: Restaurant Basics: Why Guests Don't Come Back...and What You Can Do About It

Sinossi

An easy-to-read, comprehensive, commonsense look at restaurant service from the guest's point of view. Helps teach the details of good service, develop meaningful middle management training and establish definitive operating guidelines that enhance service. Explores the particular process by which customers form their opinions of restaurant service. Provides a competitive advantage for restaurant operators.

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Product Description

Book by Marvin Bill

Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.

Altre edizioni note dello stesso titolo

9781893864023: Restaurant Basics Revisited: Why Guests Don't Come Back ... and What You Can Do About It

Edizione in evidenza

ISBN 10:  1893864022 ISBN 13:  9781893864023
Casa editrice: Hospitality Masters Press, 2014
Brossura