Articoli correlati a Restaurant Basics: Why Guests Don't Come Back...and...

Restaurant Basics: Why Guests Don't Come Back...and What You Can Do About It - Rilegato

Marvin, Bill

 
9780471551744: Restaurant Basics: Why Guests Don't Come Back...and What You Can Do About It

Sinossi

An easy-to-read, comprehensive, commonsense look at restaurant service from the guest's point of view. Helps teach the details of good service, develop meaningful middle management training and establish definitive operating guidelines that enhance service. Explores the particular process by which customers form their opinions of restaurant service. Provides a competitive advantage for restaurant operators.

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Book by Marvin Bill

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