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A massive disconnect exists today between consumers and providers. As consumers, we have a greater selection of higher quality goods and services to choose from, yet our experience of obtaining and using these items is more frustrating than ever. At the same time, companies find themselves with declining customer loyalty, greater challenges in fulfilling orders, and a general sense of dissatisfaction in connecting with their customers. In LEAN SOLUTIONS, lean production experts Womack and Jones show consumers and companies alike how they can align their goals to achieve greater value with less waste.
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Informazioni sull?autore
James P. Womack is Principal Research Scientist in the Japan Programme at the Massachusetts Institute of Technology and a member of the Transitions Group, a consulting firm based in the USA. Daniel T. Jones is a Professor at the Cardiff Business School and has acted as consultant to a wide and international range of companies operating in Europe. He lives in Hereford.
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Lean Solutions: How Companies and Customers Can Create Value and Wealth Together
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Simon & Schuster UK, 2007
ISBN 10: 0743276035
ISBN 13: 9780743276030
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Lean Solutions: How Companies and Customers Can Create Value and Wealth Together
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ISBN 10: 0743276035
ISBN 13: 9780743276030
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Lean Solutions: How Companies and Customers Can Create Value and Wealth Together
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ISBN 13: 9780743276030
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Lean Solutions: How Companies and Customers Can Create Value and Wealth Together
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ISBN 13: 9780743276030
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Lean Solutions: How Companies and Customers Can Create Value and Wealth Together
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Condizione: New. 2007. New Ed. Paperback. From the authors of LEAN THINKING and THE MACHINE THAT CHANGED THE WORLD comes a new book that demonstrates the benefits of 'lean' companies for the consumer market. Num Pages: 320 pages. BIC Classification: KJ. Category: (P) Professional & Vocational. Dimension: 234 x 154 x 24. Weight in Grams: 430. . . . . . Codice articolo V9780743276030
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Lean Solutions: How Companies and Customers Can Create Value and Wealth Together
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ISBN 13: 9780743276030
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Paperback. Condizione: New. A massive disconnect exists today between consumers and providers. As consumers, we have a greater selection of higher quality goods and services to choose from, yet our experience of obtaining and using these items is more frustrating than ever. At the same time, companies find themselves with declining customer loyalty, greater challenges in fulfilling orders, and a general sense of dissatisfaction in connecting with their customers. In LEAN SOLUTIONS, lean production experts Womack and Jones show consumers and companies alike how they can align their goals to achieve greater value with less waste. Codice articolo LU-9780743276030
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Lean Solutions
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