Firing on All Cylinders is based on the experiences of hundreds of public sector and business organizations improving their service/quality to master a rapidly changing world. This book brings together three organizational performance fields that have, until now, been distinct and separate. These are: 1. Customer Service - developing high perceived value and responsiveness 2. Quality Improvement - reducing defects and mistakes while increasing productivity through improved process and system control 3. Organization Development - building leadership skills and sustaining cultural change
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Firing on All Cylinders is based on the experiences of hundreds of public sector and business organizations improving their service/quality to master a rapidly changing world. This book brings together three organizational performance fields that have, until now, been distinct and separate. These are: 1. Customer Service - developing high perceived value and responsiveness 2. Quality Improvement -...
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EUR 8,66 per la spedizione da Regno Unito a Italia
Destinazione, tempi e costiDa: AwesomeBooks, Wallingford, Regno Unito
Paperback. Condizione: Very Good. Firing on All Cylinders: The Service/Quality System for High-Powered Corporate PERFORMANCE This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Codice articolo 7719-9780771591662
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Da: Bahamut Media, Reading, Regno Unito
Paperback. Condizione: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Codice articolo 6545-9780771591662
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Da: Better World Books: West, Reno, NV, U.S.A.
Condizione: Good. 2nd. Used book that is in clean, average condition without any missing pages. Codice articolo 6120196-75
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Da: SecondSale, Montgomery, IL, U.S.A.
Condizione: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc. Codice articolo 00075844035
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Da: SecondSale, Montgomery, IL, U.S.A.
Condizione: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Codice articolo 00080337762
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Da: R Bookmark, Youngtown, AZ, U.S.A.
Trade Paperback. Condizione: Used - Good. Slight shelf wear on the cover. Codice articolo 266064
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Da: Once Upon A Time Books, Siloam Springs, AR, U.S.A.
Paperback. Condizione: Good. This is a used book in good condition and may show some signs of use or wear . This is a used book in good condition and may show some signs of use or wear . Codice articolo mon0000442209
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Da: Dream Books Co., Denver, CO, U.S.A.
Condizione: acceptable. This copy has clearly been enjoyedâ"expect noticeable shelf wear and some minor creases to the cover. Binding is strong, and all pages are legible. May contain previous library markings or stamps. Codice articolo DBV.0771591667.A
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Da: Alhambra Books, Edmonton, AB, Canada
Trade Paperback. Condizione: Very Good. Revised, expanded, updated 2nd edition. 392 pp, index. Wraps have light edgewear. Bottom edge a little dusty. Interior unmarked, spine straight and uncreased. Codice articolo 015314
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