Delivering Happiness: A Path to Profits, Passion, and Purpose

Hsieh, Tony

ISBN 10: 1607882302 ISBN 13: 9781607882305

Casa editrice: Hachette Audio, 2010

Riassunto

The CEO of the successful online shoe retailer Zappos explains how he used the science of happiness to deliver contentment to his employees, customers, investors and vendors; how this led to stellar sales; and how his principles can be applied to other companies and entrepreneurs. Simultaneous.

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Informazioni sugli autori

Tony Hsieh became involved with Zappos as an advisor and investor in 1999, about two months after the company was founded. He eventually joined Zappos full time in 2000.

Under his leadership, Zappos has grown gross merchandise sales from $1.6M in 2000 to over $1 billion in 2008 by focusing relentlessly on customer service.

Tony Hsieh became involved with Zappos as an advisor and investor in 1999, about two months after the company was founded. He eventually joined Zappos full time in 2000.

Under his leadership, Zappos has grown gross merchandise sales from $1.6M in 2000 to over $1 billion in 2008 by focusing relentlessly on customer service.

Dettagli dell?edizione

• Editore: Hachette Audio
• Data di pubblicazione: 2010
• Lingua: Inglese
• ISBN 10: 1607882302
• ISBN 13: 9781607882305
• Rilegatura: Audio CD
• Contatto del produttore: Grand Central Publishing; https://www.hachettebookgroup.com/imprint/grand-central-publishing/; ; 6th Avenue 1290; New York; New York; 10019; U.S.A.
• Persona responsabile: non disponibile