Every Conversation Counts: The 5 Habits of Human Connection That Build Extraordinary Relationships - Brossura

Medhji, Riaz

Brossura

ISBN 10: 1989603726 ISBN 13: 9781989603727

Casa editrice: Page Two Strategies Inc, 2021

Riassunto

Every Conversation Counts, 9781989603727

Su questo libro

Informazioni sull?autore

Riaz Meghji is a human connection keynote speaker and an accomplished broadcaster with 17 years of television hosting experience; he has interviewed experts on current affairs, sports, entertainment, politics, and business. His on-camera experience not only taught him the power of a candid conversation, but also how to put it into practice.

Riaz has hosted for Citytv’s Breakfast Television, MTV Canada, TEDxVancouver, CTV News, and the Toronto International Film Festival. He is a natural storyteller with a proven ability to conduct engaging, in-depth conversations across various disciplines.

Off camera, Riaz dedicates himself to philanthropy and causes he cares about including Canuck Place Children’s Hospice and Covenant House. He holds a degree in business from Simon Fraser University and studied leadership communication at Harvard Extension School and the Canadian Management Centre.

He lives in Vancouver, B.C., with his wife and son.

Estratto. © Ristampato con autorizzazione. Tutti i diritti riservati.

When you first meet someone, make your mantra “‘Look at you’ needs to be greater than ‘look at me.’” This will help you build trust, as people are unconsciously asking themselves three key questions about you in your initial encounter:

· Do you care about me?
· Are you listening to me?
· Can I trust you?
Remember, humans are social animals. When we encounter someone new, we’re instinctively trying to decide whether they’re a friend or a foe. That’s true when you’re meeting someone socially—whether you’re aware of it or not, you’re sizing them up and trying to decide whether or not you want to spend more time with them.

Those unconscious questions are particularly important in a professional context. At a networking event, for example, many people literally are evaluating everyone they meet. And if you work in sales or customer service, you probably already know that customers tend to approach you warily, wondering if you’re really listening to them, or just trying to run through a script as quickly as possible and get to the sale or get them off the phone.

A spirit of curiosity is crucial to getting a “yes” to these unconscious questions. Curious people care about the world around them. They listen intently because they know that everyone has an interesting story to share. And they come across as trustworthy precisely because of that careful, open-minded listening. In the context of a conversation, curiosity is a choice—it’s an intention to learn more. Genuine curiosity requires you to let go of judgment and open yourself to understanding the world as it is. And you demonstrate that curiosity by asking great questions.

Dettagli dell'edizione

• Editore: Page Two Strategies Inc
• Data di pubblicazione: 2021
• Lingua: Inglese
• ISBN 10: 1989603726
• ISBN 13: 9781989603727
• Rilegatura: Copertina flessibile
• Numero di pagine: 242
• Contatto del produttore: non disponibile
• Persona responsabile: non disponibile