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Chatbot Research and Design: 4th International Workshop, CONVERSATIONS 2020, Virtual Event, November 23–24, 2020, Revised Selected Papers: 4th ... 2020, Revised Selected Papers: 12604 - Brossura

Libro 21 di 129: Lecture Notes in Computer Science
 
9783030682873: Chatbot Research and Design: 4th International Workshop, CONVERSATIONS 2020, Virtual Event, November 23–24, 2020, Revised Selected Papers: 4th ... 2020, Revised Selected Papers: 12604
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ISBN 10: 3030682870 ISBN 13: 9783030682873
Casa editrice: Springer, 2021

Sinossi

This book constitutes the proceedings of the 4th International Workshop on Chatbot Research and Design, CONVERSATIONS 2020, which was held during November 23-24, 2020, hosted by the University of Amsterdam. The conference was planned to take place in Amsterdam, The Netherlands, but changed to an online format due to the COVID-19 pandemic.

The 14 papers included in this volume were carefully reviewed and selected from a total of 36 submissions. The papers in the proceedings are structured in four topical groups: Chatbot UX and user perceptions, social and relational chatbots, chatbot applications, and chatbots for customer service. The papers provide new knowledge through empirical, theoretical, or design contributions.

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Editore
Springer
Data di pubblicazione
2021
Lingua
Inglese
ISBN 10 
3030682870
ISBN 13 
9783030682873
Rilegatura
Copertina flessibile
Numero edizione
1
Numero di pagine
232
Redattore
Følstad Asbjørn, Araujo Theo, Papadopoulos Symeon, Law Effie L.-C., Luger Ewa, Goodwin Morten, Brandtzaeg Petter Bae
Contatto del produttore
Springer Nature Customer Service Center GmbH
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