Services Science: Fundamentals, Challenges and Future Developments - Rilegato

Rilegato

ISBN 10: 3540744878 ISBN 13: 9783540744870

Casa editrice: Springer Verlag, 2007

Riassunto

In response to the economic impact of the service sector, services science must be established as an academic discipline. This book includes detailed articles and short statements written by academics and experts on services research, service-oriented education, and service-related collaborations. All the contributions in this book stem from the presentations and statements given at the first German Services Science Conference.

Su questo libro

Dalla quarta di copertina

The service sector has dominated advanced economies for years. In many countries, it accounts for more than 70% of gross domestic product, and approximately the same percentage of all employees work in this sector. To reflect the economic relevance of the service sector, services science must be established as an academic discipline. But the path in pursuit of this goal is riddled with challenges, especially in the fields of services research, service-oriented education and service-related collaborations. This book includes detailed articles and short statements on each field, written by academics and experts. They explain which challenges need to be met by research and academic training in the services community of the 21st century. The contributions contained in this book reflect the content of presentations and statements given at the first German Services Science Conference.

Dettagli dell'edizione

• Editore: Springer Verlag
• Data di pubblicazione: 2007
• Lingua: Inglese
• ISBN 10: 3540744878
• ISBN 13: 9783540744870
• Rilegatura: Copertina rigida
• Numero di pagine: 172
• Redattore: Stauss Bernd, Engelmann Kai, Kremer Anja, Luhn Achim
• Contatto del produttore: Springer-Verlag GmbH; customerservice@springernature.com; ; Tiergartenstraße 17; Heidelberg; Baden-Württemberg; 69121; Germania