Assessing Knowledge Management Processes in the Public Sector: A case study in a provincial government department in South Africa - Brossura

Haricharan, Shanil; Moollan, Roland

 
9783838339078: Assessing Knowledge Management Processes in the Public Sector: A case study in a provincial government department in South Africa
Brossura
ISBN 10: 383833907X ISBN 13: 9783838339078
Casa editrice: LAP LAMBERT Academic Publishing, 2010

Sinossi

The knowledge-intensive economy implies a need for faster adaptation to an accelerated change in the environment of public policies and service delivery. The Department of Economic Affairs, Agriculture and Tourism (DEAAT), in the Provincial Government: Western Cape, is responsible for the implementation of the Cape Online programme, through the creation of structures, systems and processes that support e-government. This book assesses the knowledge management processes – creation, sharing, application and retention – in the DEAAT to determine its readiness for knowledge management initiatives. The research findings indicate an overall moderate level of readiness for knowledge management with the key inhibitors being the bureaucratic structure and organisational culture. A framework for the implementation of knowledge management initiatives is proposed.

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Editore
LAP LAMBERT Academic Publishing
Data di pubblicazione
2010
Lingua
Inglese
ISBN 10 
383833907X
ISBN 13 
9783838339078
Rilegatura
Copertina flessibile
Numero di pagine
76
Contatto del produttore
non disponibile
Persona responsabile
KreGa Onlinehandel GmbH
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info@krega-onlinehandel.de

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Brakel
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