The Role Of Information Technology In The Innovation Process: A Field Study Of Private Banks In Syria - Brossura
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With increasing globalisation of the banking industry and continuing change of customer's preferences,banks are facing more and more intensive competition.It is critically importance to provide new innovative services, products and processes to adapt to the change in customers'needs.The aim of this research was to identify the role of IT in supporting the innovation in private banks in Syria that play significant role in the quickly growing Syrian economy.A survey targeted at IT managers and their assistants was conducted in seven private banks,which were chosen from all private banks in Syria.Overall 52 completed questionnaires were received and statistically analysed with SPSS(Statistical Packages for Social Science)software.The results show that there is a significant positive correlation between the IT and the innovation process at private banks in Syria.Moreover, it was found that IT used in these banks plays a significant positive role in supporting the innovation processes through its role in designing new products/services,designing new processes, increasing customer satisfaction and strengthening of the competitive position of private banks in Syria.
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L'autore
Basel Khashab is an assistant lecturer in Management Information Systems at Damascus University, Syria. He got a Master’s degree in Business Computing from the University of Hertfordshire,England. Mr.Khashab is currently a Ph.D. researcher at the Henley Business School,University of Reading, England.
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The Role Of Information Technology In The Innovation Process
Editore:
LAP LAMBERT Academic Publishing Mai 2011, 2011
ISBN 10: 3844397272
ISBN 13: 9783844397277
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Taschenbuch. Condizione: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -With increasing globalisation of the banking industry and continuing change of customer's preferences,banks are facing more and more intensive competition.It is critically importance to provide new innovative services, products and processes to adapt to the change in customers'needs.The aim of this research was to identify the role of IT in supporting the innovation in private banks in Syria that play significant role in the quickly growing Syrian economy.A survey targeted at IT managers and their assistants was conducted in seven private banks,which were chosen from all private banks in Syria.Overall 52 completed questionnaires were received and statistically analysed with SPSS(Statistical Packages for Social Science)software.The results show that there is a significant positive correlation between the IT and the innovation process at private banks in Syria.Moreover, it was found that IT used in these banks plays a significant positive role in supporting the innovation processes through its role in designing new products/services,designing new processes, increasing customer satisfaction and strengthening of the competitive position of private banks in Syria. 120 pp. Englisch. Codice articolo 9783844397277
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The Role Of Information Technology In The Innovation Process
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ISBN 13: 9783844397277
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The Role Of Information Technology In The Innovation Process
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LAP LAMBERT Academic Publishing Mai 2011, 2011
ISBN 10: 3844397272
ISBN 13: 9783844397277
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Taschenbuch. Condizione: Neu. This item is printed on demand - Print on Demand Titel. Neuware -With increasing globalisation of the banking industry and continuing change of customer's preferences,banks are facing more and more intensive competition.It is critically importance to provide new innovative services, products and processes to adapt to the change in customers'needs.The aim of this research was to identify the role of IT in supporting the innovation in private banks in Syria that play significant role in the quickly growing Syrian economy.A survey targeted at IT managers and their assistants was conducted in seven private banks,which were chosen from all private banks in Syria.Overall 52 completed questionnaires were received and statistically analysed with SPSS(Statistical Packages for Social Science)software.The results show that there is a significant positive correlation between the IT and the innovation process at private banks in Syria.Moreover, it was found that IT used in these banks plays a significant positive role in supporting the innovation processes through its role in designing new products/services,designing new processes, increasing customer satisfaction and strengthening of the competitive position of private banks in Syria.VDM Verlag, Dudweiler Landstraße 99, 66123 Saarbrücken 120 pp. Englisch. Codice articolo 9783844397277
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The Role Of Information Technology In The Innovation Process : A Field Study Of Private Banks In Syria
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LAP LAMBERT Academic Publishing, 2011
ISBN 10: 3844397272
ISBN 13: 9783844397277
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Taschenbuch. Condizione: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - With increasing globalisation of the banking industry and continuing change of customer's preferences,banks are facing more and more intensive competition.It is critically importance to provide new innovative services, products and processes to adapt to the change in customers'needs.The aim of this research was to identify the role of IT in supporting the innovation in private banks in Syria that play significant role in the quickly growing Syrian economy.A survey targeted at IT managers and their assistants was conducted in seven private banks,which were chosen from all private banks in Syria.Overall 52 completed questionnaires were received and statistically analysed with SPSS(Statistical Packages for Social Science)software.The results show that there is a significant positive correlation between the IT and the innovation process at private banks in Syria.Moreover, it was found that IT used in these banks plays a significant positive role in supporting the innovation processes through its role in designing new products/services,designing new processes, increasing customer satisfaction and strengthening of the competitive position of private banks in Syria. Codice articolo 9783844397277
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The Role Of Information Technology In The Innovation Process | A Field Study Of Private Banks In Syria
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Taschenbuch. Condizione: Neu. The Role Of Information Technology In The Innovation Process | A Field Study Of Private Banks In Syria | Basel Khashab | Taschenbuch | 120 S. | Englisch | 2011 | LAP LAMBERT Academic Publishing | EAN 9783844397277 | Verantwortliche Person für die EU: BoD - Books on Demand, In de Tarpen 42, 22848 Norderstedt, info[at]bod[dot]de | Anbieter: preigu. Codice articolo 106973526
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