Care Packages for Your Customers: An Idea a Week to Enhance Customer Service. Questo articolo non è disponibile.
Lingua: inglese
Editore: McGraw Hill, 2007
- Brossura
- Usato
Da: Zoom Books East, Glendale Heights, IL, U.S.A.Zoom Books East
Venditore AbeBooks dal 1 luglio 2024
Condizione: Usato - Buono
EUR 3,92
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Codice articolo ZEV.0071484213.G
- Titolo
- Care Packages for Your Customers: An Idea a Week to Enhance Customer Service
- Autore
- Glanz, Barbara
- Editore
- McGraw Hill
- Anno di pubblicazione
- 2007
- Condizione
- good
- Rilegatura
- Brossura
- Lingua
- inglese
- ISBN 10
- 0071484213
- ISBN 13
- 9780071484213
CARE to build a customer-focused company!
Are you building enough customer loyalty in your organization? CARE Packages for Your Customers gives you 52 proven, actionable ideas for providing extraordinary service, increasing sales, and ensuring continual business success. By implementing one technique per week, you'll deliver a complete CARE package of exceptional customer service. Providing examples of each technique and tips for successful implementation, this solution-oriented tool also includes
- Self-assessments, brainstorming exercises, checklists, and worksheets
- Real-life examples of how companies create enhanced customer experiences
- Helpful “how-to” tips on obtaining customer feedback, organizing employee focus groups, and boosting employee performance
- Time-tested strategies for doing business, such as The Five Loyalty Builders and The Eleven Rules for Good Listening
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