Customer with a Capital C | Customer-Centric Service in a Nutshell. Questo articolo non è disponibile.
Lingua: inglese
Editore: Partridge Singapore, 2015
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Customer with a Capital C | Customer-Centric Service in a Nutshell | Ken Welsh | Buch | Gebunden | Englisch | 2015 | Partridge Singapore | EAN 9781482829952 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand.
Codice articolo 114061008
- Titolo
- Customer with a Capital C | Customer-Centric Service in a Nutshell
- Autore
- Ken Welsh
- Editore
- Partridge Singapore
- Anno di pubblicazione
- 2015
- Condizione
- Neu
- Rilegatura
- Buch
- Lingua
- inglese
- ISBN 10
- 1482829959
- ISBN 13
- 9781482829952
- Peso dell'articolo
- 331 grammi
- Dimensioni
- 222 x 145 x 12 mm
- Cataloghi dei venditori
- Bücher
Customer with a Capital C provides a unique insight into the workings of one of North America's foremost customer service organizations, Headsets.com. Over the past decade the author, Ken Welsh, has worked as Headsets.com's voice coach, helping distil the vision of the company's CEO, Mike Faith, into a practical skill set. Mike's vision has always been to create a company where the customer comes first, second, and always-a company that is truly customer-centric. With the help of everyone at Headsets.com, Ken Welsh has written Customer - with a Capital "C" as a simple, easily read case study of a truly customer-centric organization. Through this, Customer - with a Capital "C" provides a simple set of easily applied principles for anyone wishing to create a successful company where the customer always comes first.
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