Delivering Happiness: A Path to Profits, Passion, and Purpose

Hsieh, Tony

ISBN 10: 0446563048 / ISBN 13: 9780446563048

Editore: Grand Central Publishing, 2010

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Gut/Very good: Buch bzw. Schutzumschlag mit wenigen Gebrauchsspuren an Einband, Schutzumschlag oder Seiten. / Describes a book or dust jacket that does show some signs of wear on either the binding, dust jacket or pages.

Codice articolo M00446563048-V

Dati bibliografici

• Titolo: Delivering Happiness: A Path to Profits, Passion, and Purpose
• Editore: Grand Central Publishing
• Data di pubblicazione: 2010
• Lingua: Inglese
• ISBN 10: 0446563048
• ISBN 13: 9780446563048
• Rilegatura: Rilegato
• Condizione: very good

Descrizione articolo

Riassunto

The CEO of the successful online shoe retailer Zappos explains how he used the science of happiness to deliver contentment to his employees, customers, investors and vendors; how this led to stellar sales; and how his principles can be applied to other companies and entrepreneurs.

Informazioni sugli autori

Tony Hsieh became involved with Zappos as an advisor and investor in 1999, about two months after the company was founded. He eventually joined Zappos full time in 2000.

Under his leadership, Zappos has grown gross merchandise sales from $1.6M in 2000 to over $1 billion in 2008 by focusing relentlessly on customer service.

In 1999, at the age of twenty-four, Tony Hsieh (pronounced Shay) sold LinkExchange, the company he cofounded, to Microsoft for $265 million. He then joined Zappos as an adviser and investor, and eventually became CEO. He helped Zappos grow from almost nothing to over $1 billion in gross merchandise sales annually, while simultaneously making Fortune magazine's annual "Best Companies to Work For" list. Hsieh currently lives in Las Vegas and sort of has a cat.

Tony Hsieh became involved with Zappos as an advisor and investor in 1999, about two months after the company was founded. He eventually joined Zappos full time in 2000.

Under his leadership, Zappos has grown gross merchandise sales from $1.6M in 2000 to over $1 billion in 2008 by focusing relentlessly on customer service.