Delivering Happiness: A Path to Profits, Passion, and Purpose

Hsieh, Tony

ISBN 10: 1607882302 / ISBN 13: 9781607882305

Editore: Grand Central Publishing, 2010

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Dati bibliografici

• Titolo: Delivering Happiness: A Path to Profits, Passion, and Purpose
• Editore: Grand Central Publishing
• Data di pubblicazione: 2010
• Lingua: Inglese
• ISBN 10: 1607882302
• ISBN 13: 9781607882305
• Condizione: Good

Descrizione articolo

Riassunto

The CEO of the successful online shoe retailer Zappos explains how he used the science of happiness to deliver contentment to his employees, customers, investors and vendors; how this led to stellar sales; and how his principles can be applied to other companies and entrepreneurs. Simultaneous.

Informazioni sugli autori

Tony Hsieh became involved with Zappos as an advisor and investor in 1999, about two months after the company was founded. He eventually joined Zappos full time in 2000.

Under his leadership, Zappos has grown gross merchandise sales from $1.6M in 2000 to over $1 billion in 2008 by focusing relentlessly on customer service.

Tony Hsieh became involved with Zappos as an advisor and investor in 1999, about two months after the company was founded. He eventually joined Zappos full time in 2000.

Under his leadership, Zappos has grown gross merchandise sales from $1.6M in 2000 to over $1 billion in 2008 by focusing relentlessly on customer service.