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Titolo: The Engagement Revolution: Using emotional insights to drive better business performance: Using emotional intelligence to drive better business performance
Editore: LID Publishing
Data di pubblicazione: 2019
Lingua: Inglese
ISBN 10: 1912555379
ISBN 13: 9781912555376
Rilegatura: Brossura
Edizione: seconda edizione
Condizione: Very Good
Peso: 216 grammi

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Riassunto

How engaged are your employees, really? Companies talk about employee engagement and they accept its importance, yet strangely, they adopt out-dated methods when analysing and measuring this engagement. A leading engagement expert offers a new framework for taking the genuine pulse of a company so that leaders and management can truly understand how their people are feeling and know what actions to take that result in better performance. Based on making results instantly and transparently available, and then determining with employees the real factors that lie within their feelings, managers can more easily assess the way they need to approach an issue. If, as the clich� goes, people are a company s greatest asset , then ensuring their close engagement is essential for any company. This book argues powerfully for a radical new approach to employee engagement, based on understanding the minds and emotions of the people who work in organizations.

Informazioni sull?autore

Matt Stephens is the founder of Quest Agency, a leading consultancy that specializes in employee engagement. He lives in the UK.

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