Everyone's Problem Solving Handbook: Step-by-Step Solutions for Quality Improvement

Kelly, Michael R. (Author)

ISBN 10: 0527916528 / ISBN 13: 9780527916527

Editore: Quality Resources, 1992

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spiral-bound edition. 176 pages. 11.00x8.75x0.50 inches. In Stock.

Codice articolo x-0527916528

Dati bibliografici

• Titolo: Everyone's Problem Solving Handbook: Step-by-Step Solutions for Quality Improvement
• Editore: Quality Resources
• Data di pubblicazione: 1992
• Lingua: Inglese
• ISBN 10: 0527916528
• ISBN 13: 9780527916527
• Rilegatura: Paperback
• Condizione: Brand New
• Peso: 0,5 chilogrammi

Descrizione articolo

Riassunto

The author covers fourteen tools to help you find the information you need and offers step-by-step instructions for constructing each one. He shows you how these tools can be combined with a set of simple problem-solving steps that can act as a powerful change agent to help reduce or eliminate process problems.

Five-Step Problem-Solving Process

Identify the problem: Clearly state what needs improvement.

Analyze: Determine what causes the problem to occur.

1. Evaluate Alternatives: Identify and select actions to reduce or eliminate the problem.
2. Test Implement: Implement these actions on a trial basis to determine their effectiveness.
3. Standardize: Ensure that useful actions are preserved.

Informazioni sull?autore

Michael R. Kelly