Everyone's Problem Solving Handbook : Step-by-Step Solutions for Quality Improvement

Michael R. Kelly

ISBN 10: 0527916528 / ISBN 13: 9780527916527

Editore: Productivity Press, 1992

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New.SoftCover International edition. Different ISBN and Cover image but contents are same as US edition. Expediting shipping for all USA and Europe orders excluding PO Box. Excellent Customer Service.

Codice articolo ABEJUNE24-158047

Dati bibliografici

• Titolo: Everyone's Problem Solving Handbook : Step-by-Step Solutions for Quality Improvement
• Editore: Productivity Press
• Data di pubblicazione: 1992
• Lingua: Inglese
• ISBN 10: 0527916528
• ISBN 13: 9780527916527
• Rilegatura: Brossura
• Edizione: Edizione Internazionale
• Condizione: Brand New

Descrizione articolo

Riassunto

The author covers fourteen tools to help you find the information you need and offers step-by-step instructions for constructing each one. He shows you how these tools can be combined with a set of simple problem-solving steps that can act as a powerful change agent to help reduce or eliminate process problems.

Five-Step Problem-Solving Process

Identify the problem: Clearly state what needs improvement.

Analyze: Determine what causes the problem to occur.

1. Evaluate Alternatives: Identify and select actions to reduce or eliminate the problem.
2. Test Implement: Implement these actions on a trial basis to determine their effectiveness.
3. Standardize: Ensure that useful actions are preserved.

Informazioni sull?autore

Michael R. Kelly