The purpose of this book is to question the relationships involved in decision making and the systems designed to support it: decision support systems (DSS). The focus is on how these systems are engineered; to stop and think about the questions to be asked throughout the engineering process and, in particular, about the impact designers’ choices have on these systems.

This therefore involves identifying the elements of the problem of decision support systems engineering: the main objects and dimensions to be considered and the relationships they involve, issues at the levels of the decision-maker, of the organization (and even of society), the general approach to which to subscribe and so on.

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Pierre-Emmanuel Arduin is a specialist in knowledge management, and a lecturer at Paris-Dauphine University, France.

Michel Grundstein is an associate researcher for LAMSADE at Paris-Dauphine University, France. His main field of study is knowledge management.

Camille Rosenthal Sabroux teaches information systems at Paris-Dauphine University, France, where she is also in charge of the Master’s studies in the field of extended enterprise information systems.

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