This concise book focuses on classroom management basics, including student behavior, organizing classroom space, effective use of resources, and establishing a presence in the classroom.

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My primary research interests centre on the successful utilisation of new information and communications technologies by businesses, governments and consumers. I have published five books (one a best-seller for Butterworth-Heinemann) and more than a hundred and fifty articles including those in journals such as Communications of the ACM, the International Journal of Electronic Commerce, Information & Management, European Journal of Marketing, Journal of Marketing Management, Communications of the AIS, Data Base, and Psychology & Marketing

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CALLE TUCUMAN, NUM. 7 PLANTA 7, PUERTA C, Sevilla, 41006, Spain

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