Serving people is difficult and demanding work, but the rewards outweigh the challenges. Education, training, and a professional attitude are the ingredients needed to harvest those rewards. This comprehensive book educates servers, supervisors, and managers in the techniques and demeanor of professional service.

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Book by Kotschevar Lendal H Luciani Valentino

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Presenting Service Package

Kotschevar, Lendal H.; Luciani, Valentino

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