Principles of Hotel Front Office Operations 2ED
Huyton, Jeremy; Baker, Sue; Bradley, Pam
ISBN 10: 1844800903 ISBN 13: 9781844800902
Editore: Cengage Learning Business Pr, 2001
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Descrizione:
This is a Brand-new US Edition. This Item may be shipped from US or any other country as we have multiple locations worldwide. Codice articolo ABBB-236326
Riassunto:
This student-centred guide to front office operations in the hotel industry employs a user-friendly approach to encourage self-access and enable students to progress at their own pace independently of the lecturer. Activities are provided throughout to help students move from an understanding of the basic principleds to thinking like a front office person. The chapters follow a typical guest from check-in to check-out, with small detours to other areas and departments. Each chapter includes an end-of-chapter summary, review and discussion questions. there is a detailed glossary of useful terms. The book is suitable for those taking Hotel, Catering and Institutional Operations/Management examinations and undergraduates on hotel and catering management courses. This student-centred guide to front office operations in the hotel industry employs a user-friendly approach to encourage self-access and enable students to progress at their own pace independently of the lecturer. Activities are provided throughout to help students move from an understanding of the basic principleds to thinking like a front office person. The chapters follow a typical guest from check-in to check-out, with small detours to other areas and departments. Each chapter includes an end-of-chapter summary, review and discussion questions. there is a detailed glossary of useful terms. The book is suitable for those taking Hotel, Catering and Institutional Operations/Management examinations and undergraduates on hotel and catering management courses.
Product Description: Book by Huyton Jeremy Baker Sue
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Dati bibliografici
Titolo: Principles of Hotel Front Office Operations ...
Casa editrice: Cengage Learning Business Pr
Data di pubblicazione: 2001
Legatura: Brossura
Condizione: New
Edizione: seconda edizione