Condizione: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.
Da: Gate City Books, GREENSBORO, NC, U.S.A.
Condizione: good. USED book in GOOD condition. Great binding, pages and cover show normal signs of wear from use.
Paperback. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Da: WeBuyBooks, Rossendale, LANCS, Regno Unito
EUR 3,19
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: Very Good. Most items will be dispatched the same or the next working day. A copy that has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Da: WeBuyBooks, Rossendale, LANCS, Regno Unito
EUR 1,61
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: Like New. Most items will be dispatched the same or the next working day. An apparently unread copy in perfect condition. Dust cover is intact with no nicks or tears. Spine has no signs of creasing. Pages are clean and not marred by notes or folds of any kind.
Da: WeBuyBooks, Rossendale, LANCS, Regno Unito
EUR 1,61
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned. Ex library copy with usual stamps & stickers.
Paperback. Condizione: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
Lingua: Inglese
Editore: Little, Brown Book Group Limited, 2014
ISBN 10: 0716023989 ISBN 13: 9780716023982
Da: Better World Books Ltd, Dunfermline, Regno Unito
EUR 5,46
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Lingua: Inglese
Editore: Little, Brown Book Group, United Kingdom, London, 2010
ISBN 10: 1845283910 ISBN 13: 9781845283919
Da: WorldofBooks, Goring-By-Sea, WS, Regno Unito
EUR 6,66
Quantità: 3 disponibili
Aggiungi al carrelloPaperback. Condizione: Very Good. Dealing with difficult customers, colleagues, uncooperative staff, a manipulative boss - or an irritating neighbour - is a challenge many people face on a day-to-day basis. People in business are now under extreme pressure to make things happen, get more sales and turn a profit. This constant pressure or fear can make people difficult to deal with. This book shows you how to identify and understand awkward and challenging behaviours and how to manage them. It shows you how to: *Defuse and deal with difficult customers, both on the phone and face to face *Manage problems with colleagues in the workplace *Handle difficult day-to-day interactions with any of the people we come into contact with at work *Identify and manage behaviours which can turn a person into a 'problem' *Improve necessary listening and communication skills *Use the 6 step Programs of Behaviour to build better relationships *Increase self-confidence and develop rapport building skills *Use the 6 step Strategies for Success to produce effective outcomes. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Lingua: Inglese
Editore: Little, Brown Book Group Limited, 2012
ISBN 10: 1845284798 ISBN 13: 9781845284794
Da: Better World Books Ltd, Dunfermline, Regno Unito
EUR 7,69
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
EUR 7,45
Quantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.
EUR 8,82
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: New. pp. 224.
Condizione: New. pp. 224.
Da: WorldofBooks, Goring-By-Sea, WS, Regno Unito
EUR 10,91
Quantità: 2 disponibili
Aggiungi al carrelloPaperback. Condizione: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Da: Anybook.com, Lincoln, Regno Unito
EUR 3,33
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,500grams, ISBN:9781845283919.
Da: PBShop.store US, Wood Dale, IL, U.S.A.
PAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.
Editore: Lutterworth Press, London, 1944
Da: Lowry's Books, Three Rivers, MI, U.S.A.
Hard Cover. Condizione: Good. No Jacket. There is a little bit of corner bumping and slight spine ware. The pages are slightly yellowed. Size: 8.
Da: PBShop.store UK, Fairford, GLOS, Regno Unito
EUR 17,04
Quantità: 15 disponibili
Aggiungi al carrelloPAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.
Da: Greener Books, London, Regno Unito
EUR 4,29
Quantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Used; Very Good. **SHIPPED FROM UK** We believe you will be completely satisfied with our quick and reliable service. All orders are dispatched as swiftly as possible! Buy with confidence! Greener Books.
Da: GreatBookPrices, Columbia, MD, U.S.A.
EUR 21,89
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: As New. Unread book in perfect condition.
Da: GreatBookPrices, Columbia, MD, U.S.A.
EUR 22,04
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
Da: BargainBookStores, Grand Rapids, MI, U.S.A.
Paperback or Softback. Condizione: New. How to Manage Difficult People. Book.
Da: Windows Booksellers, Eugene, OR, U.S.A.
Paperback. New book. Previously published by Lutterworth Press, 1944. This item is at our location in Eugene, Oregon. 164 pp.
Lingua: Inglese
Editore: Little, Brown Book Group, London, 2014
ISBN 10: 0716023989 ISBN 13: 9780716023982
Da: Grand Eagle Retail, Bensenville, IL, U.S.A.
Paperback. Condizione: new. Paperback. Dealing with difficult people - from awkward customers at work to irritating neighbours at home - is a challenge many people face on a day-to-day basis. This book will show you how to: - Defuse and deal with difficult customers, both on the phone and face to face; - Manage problems with colleagues in the workplace, including a manipulative boss; - Handle difficult day-to-day interactions with any people we come into contact anywhere; - Identify and manage behaviours which can turn a person into a problem ;Improve necessary listening and communication skills; - Increase self confidence and develop rapport building skills. This book contains some proven techniques for managing yourself as well as managing difficult people. If you gain a better understanding of yourself, build your confidence and use these techniques, then you ll make your life a whole lot easier. This book shows you how to identify and understand awkward and challenging behaviours in others, and how to manage them. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
EUR 18,19
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New. In.
Lingua: Inglese
Editore: Now and Then Books, Cowes, Isle of Wight., 2010
ISBN 10: 0956507603 ISBN 13: 9780956507600
Da: Ryde Bookshop Ltd, Isle of Wight, Regno Unito
Prima edizione
EUR 8,34
Quantità: 1 disponibili
Aggiungi al carrelloSoft cover. Condizione: Fine. 1st Edition. First-hand accounts of life on the Isle of Wight in the early 20th century from islanders born over 100 years ago, a collection of interviews recorded in the early 1980s.
EUR 21,71
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New. In.
Lingua: Inglese
Editore: Now and Then Books, Cowes, Isle of Wight., 2010
ISBN 10: 0956507603 ISBN 13: 9780956507600
Da: Ryde Bookshop Ltd, Isle of Wight, Regno Unito
Prima edizione
EUR 14,27
Quantità: 3 disponibili
Aggiungi al carrelloSoft cover. Condizione: New. 1st Edition. First-hand accounts of life on the Isle of Wight in the early 20th century, a collection of interviews recorded in the early 1980s.
Da: GreatBookPricesUK, Woodford Green, Regno Unito
EUR 21,69
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
paperback. Condizione: New. 1st.