Lingua: Inglese
Editore: LAP LAMBERT Academic Publishing, 2025
ISBN 10: 6209252354 ISBN 13: 9786209252358
Da: California Books, Miami, FL, U.S.A.
EUR 50,50
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Condizione: New.
Condizione: New. This is a Brand-new US Edition. This Item may be shipped from US or any other country as we have multiple locations worldwide.
Condizione: New. Brand New Original US Edition. Customer service! Satisfaction Guaranteed.
Condizione: New. Brand New Original US Edition. Customer service! Satisfaction Guaranteed.
Da: California Books, Miami, FL, U.S.A.
EUR 50,50
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Aggiungi al carrelloCondizione: New.
Condizione: As New. Unread book in perfect condition.
Lingua: Inglese
Editore: H N H International Limited, 2024
ISBN 10: 1032522585 ISBN 13: 9781032522586
Da: Books Puddle, New York, NY, U.S.A.
Condizione: New. pp. 344 3rd edition NO-PA16APR2015-KAP.
Lingua: Inglese
Editore: H N H International Limited, 2024
ISBN 10: 1032522585 ISBN 13: 9781032522586
Da: Majestic Books, Hounslow, Regno Unito
EUR 64,26
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Aggiungi al carrelloCondizione: New. pp. 344.
Lingua: Inglese
Editore: VDM Verlag Dr. Mueller Aktiengesellschaft & Co. KG, 2011
ISBN 10: 3639364457 ISBN 13: 9783639364453
Da: Books Puddle, New York, NY, U.S.A.
Condizione: New. pp. 112.
EUR 58,30
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: New.
Lingua: Inglese
Editore: H N H International Limited, 2024
ISBN 10: 1032522585 ISBN 13: 9781032522586
Da: Biblios, Frankfurt am main, HESSE, Germania
EUR 65,89
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: New. pp. 344.
Lingua: Inglese
Editore: Taylor and Francis Ltd, GB, 2024
ISBN 10: 1032522585 ISBN 13: 9781032522586
Da: Rarewaves.com USA, London, LONDO, Regno Unito
EUR 79,50
Quantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: New. Planning Research in Hospitality and Tourism, third edition is an accessible, concise and practical guide to planning, conducting and analysing research in tourism and hospitality.International in scope and appeal, this book provides students with an introduction to the basic principles, research techniques and characteristics of research in the international hospitality and tourism sectors in a straightforward and accessible way. It includes a variety of features throughout to aid understanding and offer practical tips of overcoming potential research issues.This new edition has been fully updated to include:New chapters on mixed methods and how to adopt technology into research practicesMore coverage of research strategies, focus groups, sampling secondary research as well as experimental designNew and updated international case studies and extracts from journals, providing real examples of tourism and hospitality research scenariosOnline resources, including practice datasets for studentsEnriched with insightful case studies throughout, this volume is essential reading for all tourism and hospitality researchers.
EUR 67,94
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Aggiungi al carrelloCondizione: New. In.
EUR 63,30
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Aggiungi al carrelloPaperback. Condizione: New.
Lingua: Inglese
Editore: LAP LAMBERT Academic Publishing, 2014
ISBN 10: 3659536997 ISBN 13: 9783659536991
Da: Ria Christie Collections, Uxbridge, Regno Unito
EUR 68,22
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EUR 66,68
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: As New. Unread book in perfect condition.
Lingua: Inglese
Editore: LAP LAMBERT Academic Publishing, 2025
ISBN 10: 6209252354 ISBN 13: 9786209252358
Da: Books Puddle, New York, NY, U.S.A.
Condizione: New.
EUR 78,22
Quantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Brand New. 3rd edition. 344 pages. 9.69x6.88x3.07 inches. In Stock.
Da: California Books, Miami, FL, U.S.A.
EUR 50,50
Quantità: Più di 20 disponibili
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Da: California Books, Miami, FL, U.S.A.
EUR 50,50
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
Lingua: Portoghese
Editore: Edições Nosso Conhecimento, 2025
ISBN 10: 6209493890 ISBN 13: 9786209493898
Da: California Books, Miami, FL, U.S.A.
EUR 50,50
Quantità: Più di 20 disponibili
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Da: California Books, Miami, FL, U.S.A.
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Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
Lingua: Inglese
Editore: LAP LAMBERT Academic Publishing, 2011
ISBN 10: 3845476451 ISBN 13: 9783845476452
Da: AHA-BUCH GmbH, Einbeck, Germania
EUR 44,66
Quantità: 1 disponibili
Aggiungi al carrelloTaschenbuch. Condizione: Sehr gut. Gebraucht - Sehr gut sg - ungelesenes mängelexemplar, gestempelt, mit leichten lagerspuren - Service quality is a critical component of customer perceptions about the service. Customers perceive services in terms of its quality and how satisfied they are overall with their experiences. In retail in particular, margins are tightly squeezed and therefore customer service quality may be the key indicator of added value. RSQS is the model specifically designed to measure the service quality of Retail Stores. Using dimensions i.e., physical looks, convenience, reliability, personal interaction, problem solving and general policy, this model is used to measure service quality at SportsDirect in Wrexham. The primary or principal data collected in this study has been from two branches of SportsDirect in Wrexham. These have been collected from 300 customers using convenience sampling. From the gap score analysis carried out, it was found that, the overall service quality is low as perceived by customers in SportsDirect stores and hence no customer satisfaction is observed. Also consumers receive less than expected experience from the SportsDirect stores.
Condizione: New.
Lingua: Inglese
Editore: LAP LAMBERT Academic Publishing, 2024
ISBN 10: 6207483804 ISBN 13: 9786207483808
Da: Books Puddle, New York, NY, U.S.A.
Condizione: New.
Da: GreatBookPrices, Columbia, MD, U.S.A.
EUR 114,91
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: As New. Unread book in perfect condition.
Da: Sunshine State Books, Lithia, FL, U.S.A.
hardcover. Condizione: As New. Hardback--signed by author--otherwise no flaws.
Lingua: Inglese
Editore: LAP LAMBERT Academic Publishing, 2011
ISBN 10: 3845476451 ISBN 13: 9783845476452
Da: preigu, Osnabrück, Germania
EUR 43,30
Quantità: 5 disponibili
Aggiungi al carrelloTaschenbuch. Condizione: Neu. Measuring the service quality in Retail Stores using RSQS Model | A case of Sportsdirect | Faizan Ali | Taschenbuch | 80 S. | Englisch | 2011 | LAP LAMBERT Academic Publishing | EAN 9783845476452 | Verantwortliche Person für die EU: BoD - Books on Demand, In de Tarpen 42, 22848 Norderstedt, info[at]bod[dot]de | Anbieter: preigu.
Da: preigu, Osnabrück, Germania
EUR 43,30
Quantità: 5 disponibili
Aggiungi al carrelloTaschenbuch. Condizione: Neu. Is Pakistan International Airlines Up to the Mark? | An Assessment of its Service Quality and Resulting Customer Satisfaction | Faizan Ali (u. a.) | Taschenbuch | Englisch | VDM Verlag Dr. Müller | EAN 9783639364453 | Verantwortliche Person für die EU: preigu GmbH & Co. KG, Lengericher Landstr. 19, 49078 Osnabrück, mail[at]preigu[dot]de | Anbieter: preigu.