Lingua: Inglese
Editore: LID Publishing, United Kingdom, London, 2016
ISBN 10: 1907794352 ISBN 13: 9781907794353
Da: WorldofBooks, Goring-By-Sea, WS, Regno Unito
EUR 2,50
Quantità: 3 disponibili
Aggiungi al carrelloPaperback. Condizione: Very Good. In our super-connected world, organizations brands and reputations are shaped to a far greater extent by the personal experience of their employees and customers. We already know that 70% of customers brand perception is determined by their experience with the organization's employees and 41% of customers are loyal due to employee attitude. Authenticity from the tip to the root is the new holy grail for organizations. This book shows how an organization s values and brand can be translated into the daily practices and behaviour of their employees, drawing a golden thread from the boardroom to the front line customer experience. The 31 Practices method weaves together principles and practices from psychology, sociology, philosophy, neuroscience, leadership and business to significantly enhance customer and employee satisfaction and loyalty. It has been successfully adopted by large and small companies, across sectors from around the world. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Da: MusicMagpie, Stockport, Regno Unito
EUR 7,48
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: Very Good. 1771852174. 2/23/2026 1:09:34 PM.
Da: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Hardcover. Condizione: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.
Da: Reuseabook, Gloucester, GLOS, Regno Unito
EUR 4,03
Quantità: 1 disponibili
Aggiungi al carrelloHardcover. Condizione: Used; Very Good. Dispatched, from the UK, within 48 hours of ordering. Though second-hand, the book is still in very good shape. Minimal signs of usage may include very minor creasing on the cover or on the spine.
Da: Zoom Books East, Glendale Heights, IL, U.S.A.
Condizione: good. Book is in good condition and may include underlining highlighting and minimal wear. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.
EUR 21,71
Quantità: 5 disponibili
Aggiungi al carrelloPaperback. Condizione: New. Every company has its own values and brand which it wants its customers and clients to engage with and develop loyalty to. At the same time, research shows that 70% of customers' brand perception is determined by their experience with the company's employees. Moreover, 41% of customers are loyal because of good employee attitude. This book shows how companies can translate their values and brand into the daily practices and behaviour of their employees, especially those who must deal directly with customers. Drawing its principles from psychology, sociology, philosophy, neuroscience, and leadership, the 31 Practices method has been successfully adopted by large and small companies around the world and has been responsible for significantly enhancing customer satisfaction and loyalty.
Da: WorldofBooks, Goring-By-Sea, WS, Regno Unito
EUR 16,72
Quantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Fair. A readable copy of the book which may include some defects such as highlighting and notes. Cover and pages may be creased and show discolouration.
Da: Majestic Books, Hounslow, Regno Unito
EUR 20,27
Quantità: 3 disponibili
Aggiungi al carrelloCondizione: New. pp. 336.
Da: Revaluation Books, Exeter, Regno Unito
EUR 14,13
Quantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Brand New. reprint edition. 336 pages. 9.00x6.00x1.02 inches. In Stock.
Da: Chiron Media, Wallingford, Regno Unito
EUR 13,13
Quantità: 10 disponibili
Aggiungi al carrelloPaperback. Condizione: New.
Da: medimops, Berlin, Germania
EUR 24,22
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present.
Da: medimops, Berlin, Germania
EUR 24,71
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: very good. Gut/Very good: Buch bzw. Schutzumschlag mit wenigen Gebrauchsspuren an Einband, Schutzumschlag oder Seiten. / Describes a book or dust jacket that does show some signs of wear on either the binding, dust jacket or pages.
Da: AwesomeBooks, Wallingford, Regno Unito
EUR 33,59
Quantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Very Good. Handbook of Coaching Psychology: A Guide for Practitioners This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .
Da: Brit Books, Milton Keynes, Regno Unito
EUR 19,48
Quantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Used; Very Good. ***Simply Brit*** Welcome to our online used book store, where affordability meets great quality. Dive into a world of captivating reads without breaking the bank. We take pride in offering a wide selection of used books, from classics to hidden gems, ensuring there is something for every literary palate. All orders are shipped within 24 hours and our lightning fast-delivery within 48 hours coupled with our prompt customer service ensures a smooth journey from ordering to delivery. Discover the joy of reading with us, your trusted source for affordable books that do not compromise on quality.
Da: Biblios, Frankfurt am main, HESSE, Germania
EUR 28,18
Quantità: 3 disponibili
Aggiungi al carrelloCondizione: New. pp. 336.
Da: GreatBookPrices, Columbia, MD, U.S.A.
Condizione: New.
Da: GreatBookPrices, Columbia, MD, U.S.A.
Condizione: As New. Unread book in perfect condition.
EUR 38,55
Quantità: 1 disponibili
Aggiungi al carrelloSoftcover. Condizione: Good+. In good to very good condition. Moderate wear. The pages are clean with no highlighting or writing detected. The cover has a little wear on the edges and corners. Satisfaction guaranteed with 30-day returns. Ships from Canada. ; 7.44 X 1.42 X 9.69 inches; 630 pages; R6 739k/540k s5.
EUR 50,53
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
EUR 44,90
Quantità: 3 disponibili
Aggiungi al carrelloCondizione: New.
Condizione: New. 1st edition NO-PA16APR2015-KAP.
Da: Revaluation Books, Exeter, Regno Unito
EUR 44,56
Quantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Brand New. 336 pages. 9.19x6.13x0.87 inches. In Stock.
Da: THE SAINT BOOKSTORE, Southport, Regno Unito
EUR 45,64
Quantità: 1 disponibili
Aggiungi al carrelloPaperback / softback. Condizione: New. New copy - Usually dispatched within 4 working days.
Da: WorldofBooks, Goring-By-Sea, WS, Regno Unito
EUR 57,21
Quantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Da: GreatBookPricesUK, Woodford Green, Regno Unito
EUR 45,52
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: As New. Unread book in perfect condition.
Da: GreatBookPricesUK, Woodford Green, Regno Unito
EUR 45,63
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: New.
Da: Chiron Media, Wallingford, Regno Unito
EUR 45,73
Quantità: 10 disponibili
Aggiungi al carrelloPF. Condizione: New.
EUR 51,89
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New. In.
Da: GreatBookPrices, Columbia, MD, U.S.A.
EUR 63,94
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
EUR 60,73
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: New. pp. 630.