Anne crick (35 risultati)

Condizione: Fine. Used book that is in almost brand-new condition. May contain a remainder mark. Better World Books: Buy Books. Do Good.

Condizione: New.

Condizione: As New. Unread book in perfect condition.

Hard Cover. Condizione: Very Good. Fair to Good. 114 pages. Dust jacket has a small tear and crease at top and is chipped slightly over backstrip edges. Size: 8vo - over 7¾" - 9¾" tall.

Hardcover. Condizione: Good. Condizione sovraccoperta: Good. 1st Edition.

Condizione: New.

Hardcover. Condizione: Brand New. 112 pages. 9.00x6.25x0.50 inches. In Stock.

Condizione: As New. Unread book in perfect condition.

Hardcover. Condizione: Very Good. Condizione sovraccoperta: Very Good. First Edition. Blue cloth with gilt lettering to spine. ix, 114 pages. Photos. Small stamp to fore edges. Dust jacket has a couple of short tears. A clean, attractive copy.

Paperback. Condizione: Good. Large format typescript in grey greeb wrappers. Spine disintegrating. A good working copy.

Hardcover. Condizione: new. Hardcover. Diving into the evolution of Customer Experience this text offers an insightful exploration of the paradigm shift from customer service to Customer Experience (CX) within the Caribbean context. Unveiling the dynamics of CX's influence on satisfaction, loyalty, and business profitability, this book delves into strategic planning, employee development, data-driven decisions, and emerging technological trends, and it fills a crucial gap in the literature with: - An array of Caribbean case studies; - Enhanced theoretical concepts and a deep appreciation of customer experience management in the Caribbean; - References of best practices to address critical issues affecting the delivery of a quality customer experience. Scholars and practitioners within customer service, services marketing, customer experience management and customer relationship marketing in the retail hospitality and tourism, financial, health care and education sectors will find this a valuable resource on CX's transformative power in this region and beyond. In light of the shift from service and satisfaction to loyalty and retention, Customer Experience (CX) is vital, involving all interactions with a brand. Success demands planning, training, data use, tech adaptation. Caribbean context explored, discussing theories, cases, challenges, trends shaping CX's future impact. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. …

Condizione: New.

HRD. Condizione: New. New Book. Shipped from UK. Established seller since 2000.

Condizione: As New. Unread book in perfect condition.

Condizione: As New. Unread book in perfect condition.

hardcover. Condizione: New.

Condizione: New. In English.

Condizione: New.

Condizione: new.

Condizione: New.

Hardback. Condizione: New. Diving into the evolution of Customer Experience this text offers an insightful exploration of the paradigm shift from customer service to Customer Experience (CX) within the Caribbean context. Unveiling the dynamics of CX's influence on satisfaction, loyalty, and business profitability, this book delves into strategic planning, employee development, data-driven decisions, and emerging technological trends, and it fills a crucial gap in the literature with: - An array of Caribbean case studies; - Enhanced theoretical concepts and a deep appreciation of customer experience management in the Caribbean; - References of best practices to address critical issues affecting the delivery of a quality customer experience. Scholars and practitioners within customer service, services marketing, customer experience management and customer relationship marketing in the retail hospitality and tourism, financial, health care and education sectors will find this a valuable resource on CX's transformative power in this region and beyond.…

Condizione: New. 2024. hardcover. . . . . .

Condizione: NEW.

Hardback. Condizione: New. New copy - Usually dispatched within 4 working days.

Hardback. Condizione: New. Diving into the evolution of Customer Experience this text offers an insightful exploration of the paradigm shift from customer service to Customer Experience (CX) within the Caribbean context. Unveiling the dynamics of CX's influence on satisfaction, loyalty, and business profitability, this book delves into strategic planning, employee development, data-driven decisions, and emerging technological trends, and it fills a crucial gap in the literature with: - An array of Caribbean case studies; - Enhanced theoretical concepts and a deep appreciation of customer experience management in the Caribbean; - References of best practices to address critical issues affecting the delivery of a quality customer experience. Scholars and practitioners within customer service, services marketing, customer experience management and customer relationship marketing in the retail hospitality and tourism, financial, health care and education sectors will find this a valuable resource on CX's transformative power in this region and beyond.…

Hardcover. Condizione: Brand New. 160 pages. 9.00x6.00x5.04 inches. In Stock.

Condizione: New.

Condizione: New.

Condizione: New. 2024. hardcover. . . . . . Books ship from the US and Ireland.

Condizione: New.