Lingua: Inglese
Editore: The Condor, 1995
Da: Larry W Price Books, Portland, OR, U.S.A.
Rivista / Giornale
Pamphlet. Condizione: Very Good. Vol 97, pp. 953-962, Illus, Extracted from orig vol, begins with title page, trimmed & stapled, thus is like a pamphlet, VG.
Lingua: Inglese
Editore: The Condor, 1997
Da: Larry W Price Books, Portland, OR, U.S.A.
Rivista / Giornale Prima edizione
Pamphlet. Condizione: Very Good. 1st Edition. Vol 99, pp. 91-103, Illus, Extracted from orig vol, begins with title page, trimmed & stapled, thus is like a pamphlet, else VG.
Editore: The Condor, 1991
Da: Larry W Price Books, Portland, OR, U.S.A.
Rivista / Giornale
Pamphlet. Condizione: Very G.ood. Vol 93, No 1, pp. 19-27, Illus, Extracted from orig vol, thus begins with title page, trimmed & stapled pamphlet, else VG.
Editore: The Condor, 1993
Da: Larry W Price Books, Portland, OR, U.S.A.
Rivista / Giornale
Pamphlet. Condizione: Very G.ood. Vol 95, No 2, pp.273-281, Illus, Extracted from orig vol, begins with title page, trimmed & stapled, thus is like a pamphlet else VG.
Editore: The Auk, Ldn, 2010
Da: Larry W Price Books, Portland, OR, U.S.A.
Rivista / Giornale
Pamphlet. Condizione: Very Good. Vol 127 (1), pp. 212-221, Illus, 4to, Extracted from Orig Vol, begins with title page, trimmed & stapled, thus is like a pamphlet, VG.
Editore: The Auk, 2007
Da: Larry W Price Books, Portland, OR, U.S.A.
Rivista / Giornale
Pamphlet. Condizione: Very Good. Vol 124 , No 4, pp. 1305-1316, Extracted from orig vol, thus begins with title page, trimmed & stapled pamphlet, else VG.
Editore: The Auk, 1994
Da: Larry W Price Books, Portland, OR, U.S.A.
Rivista / Giornale
Pamphlet. Condizione: Very Good. Vol 111, No 2, pp. 337-350, Extracted from Orig Vol then Recased in Orig Journal Covers, else VG.
Da: Bookmans, Tucson, AZ, U.S.A.
Hardcover. Condizione: Good. inscription Satisfaction 100% guaranteed.
EUR 32,24
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
Hardback or Cased Book. Condizione: New. Rethinking Utility Customer Care: Satisfying Your Always-Connected, Always-On Customers. Book.
EUR 36,62
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: As New. Unread book in perfect condition.
Da: Revaluation Books, Exeter, Regno Unito
EUR 47,60
Quantità: 2 disponibili
Aggiungi al carrelloHardcover. Condizione: Brand New. 200 pages. 6.00x0.63x9.00 inches. In Stock.
EUR 43,46
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: As New. Unread book in perfect condition.
EUR 44,87
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
Da: Ria Christie Collections, Uxbridge, Regno Unito
EUR 58,05
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New. In.
Lingua: Inglese
Editore: University of Chicago Press, 1999
ISBN 10: 0226273911 ISBN 13: 9780226273914
Da: GreatBookPrices, Columbia, MD, U.S.A.
Condizione: New.
Lingua: Inglese
Editore: University of Chicago Press, 1999
ISBN 10: 0226273911 ISBN 13: 9780226273914
Da: GreatBookPrices, Columbia, MD, U.S.A.
Condizione: As New. Unread book in perfect condition.
Lingua: Inglese
Editore: University of Chicago Press, 1999
ISBN 10: 0226273911 ISBN 13: 9780226273914
Da: GreatBookPricesUK, Woodford Green, Regno Unito
EUR 95,63
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: New.
Lingua: Inglese
Editore: University of Chicago Press, 1999
ISBN 10: 0226273911 ISBN 13: 9780226273914
Da: GreatBookPricesUK, Woodford Green, Regno Unito
EUR 108,96
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: As New. Unread book in perfect condition.
Editore: Canadian Fied Naturalist Non daté
EUR 20,90
Quantità: 1 disponibili
Aggiungi al carrelloCouverture souple. Condizione: bon. RO20216244: Non daté. In-8. Broché. Bon état, Couv. convenable, Agraffes rouillées, Intérieur frais. Pages 10 à 14. Relié par deux agraffes. Texte en anglais sur deux colonnes. . . . Classification Dewey : 420-Langue anglaise. Anglo-saxon.
Da: PBShop.store US, Wood Dale, IL, U.S.A.
EUR 61,90
Quantità: Più di 20 disponibili
Aggiungi al carrelloHRD. Condizione: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
Da: THE SAINT BOOKSTORE, Southport, Regno Unito
EUR 44,88
Quantità: Più di 20 disponibili
Aggiungi al carrelloHardback. Condizione: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days.
Da: PBShop.store UK, Fairford, GLOS, Regno Unito
EUR 58,70
Quantità: Più di 20 disponibili
Aggiungi al carrelloHRD. Condizione: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
Da: moluna, Greven, Germania
EUR 51,66
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Über den AutorrnrnTodd Arnold is a utility industry veteran with over 40 years of experience. He served as senior vice president, smart grid and customer systems with Duke Energy as well as senior vice president, customer service.
Da: preigu, Osnabrück, Germania
EUR 53,65
Quantità: 5 disponibili
Aggiungi al carrelloBuch. Condizione: Neu. Rethinking Utility Customer Care | Satisfying Your Always-Connected, Always-On Customers | Todd W. Arnold | Buch | Gebunden | Englisch | 2015 | CS Week | EAN 9780996136006 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand.
Da: AHA-BUCH GmbH, Einbeck, Germania
EUR 62,46
Quantità: 1 disponibili
Aggiungi al carrelloBuch. Condizione: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Is your customer care ready for our connected world Ubiquitous digital communication has created a customer that's always connected, always on. Utilities are adopting digital communication to connect to the grid, the meter, and the customer. Rethinking Utility Customer Care examines the convergence of these two trends-the 'smart customer' with smart energy-revealing the implications, challenges, and opportunities for utility customer service.In this provocative guide, you'll discover:¿ How digital connectivity is disrupting traditional utility customer service models and the creative solutions required to remain current.¿ Effective strategies for engaging your digitally connected customer.¿ The new prerequisites for service excellence in a digital world and how to achieve them.¿ A road map to transform your customer care and avoid irrelevancy in the competition for the customer relationship.¿ How to turn your CSRs into customer service 'resolutionaries.'Utilities have done such a great job of delivering reliable, safe, affordable, and convenient energy that they have become back-of-mind and taken for granted. The result is a practically nonexistent relationship with the customer. Today's always-connected, always-on consumers demand much more from companies. It's time to rethink utility customer care and harness the tremendous opportunities these connected technologies present to engage the new-energy consumer and create high-value relationships.