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Condizione: Brand New. New. US edition. Expediting shipping for all USA and Europe orders excluding PO Box. Excellent Customer Service.

Condizione: Brand New. New. US edition. Expediting shipping for all USA and Europe orders excluding PO Box. Excellent Customer Service.

Condizione: Brand New. New. US edition. Expediting shipping for all USA and Europe orders excluding PO Box. Excellent Customer Service.

Condizione: New. This is a Brand-new US Edition. This Item may be shipped from US or any other country as we have multiple locations worldwide.

Condizione: New. Brand New Original US Edition. Customer service! Satisfaction Guaranteed.

Condizione: New. pp. 1012.

Condizione: New. pp. 1012.

Taschenbuch. Condizione: Neu. The Palgrave Handbook of Service Management | Bo Edvardsson (u. a.) | Taschenbuch | li | Englisch | 2023 | Springer | EAN 9783030918309 | Verantwortliche Person für die EU: Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg, juergen[dot]hartmann[at]springer[dot]com | Anbieter: preigu. …

Condizione: New.

Condizione: New.

Condizione: New. In English.

Condizione: New. In English.

Condizione: New. 2023. Paperback. . . . . .

Condizione: New. 2022. 1st ed. 2022. hardcover. . . . . .

Taschenbuch. Condizione: Neu. Druck auf Anfrage Neuware - Printed after ordering - This handbook provides an innovative, thorough overview of service management. It draws together an impressive, international group of leading scholars who offer a truly global perspective, exploring current literature and laying out guidance for future research. Beginning with defining service as a perspective on value creation, and service management as 'a set of organizational competencies for enabling and realizing value creation through service,' it then moves on to follow the evolution of service research. From there, the book is structured into six main themes: perspectives on service management; service strategy; service leadership and transition; service design and innovation; service interaction; quality and operations; and service management and technology.This book is valuable reading for academics, lecturers, and students studying service management, operations management, and service research.…

Buch. Condizione: Neu. Druck auf Anfrage Neuware - Printed after ordering - This handbook provides an innovative, thorough overview of service management. It draws together an impressive, international group of leading scholars who offer a truly global perspective, exploring current literature and laying out guidance for future research. Beginning with defining service as a perspective on value creation, and service management as 'a set of organizational competencies for enabling and realizing value creation through service,' it then moves on to follow the evolution of service research. From there, the book is structured into six main themes: perspectives on service management; service strategy; service leadership and transition; service design and innovation; service interaction; quality and operations; and service management and technology.This book is valuable reading for academics, lecturers, and students studying service management, operations management, and service research.…

Hardback. Condizione: New. 2022 ed. This handbook provides an innovative, thorough overview of service management. It draws together an impressive, international group of leading scholars who offer a truly global perspective, exploring current literature and laying out guidance for future research. Beginning with defining service as a perspective on value creation, and service management as "a set of organizational competencies for enabling and realizing value creation through service," it then moves on to follow the evolution of service research. From there, the book is structured into six main themes: perspectives on service management; service strategy; service leadership and transition; service design and innovation; service interaction; quality and operations; and service management and technology.This book is valuable reading for academics, lecturers, and students studying service management, operations management, and service research. …

Condizione: New. 2023. Paperback. . . . . . Books ship from the US and Ireland.

Condizione: New. 2022. 1st ed. 2022. hardcover. . . . . . Books ship from the US and Ireland.

Paperback. Condizione: Brand New. 1063 pages. 9.25x6.10x2.09 inches. In Stock.

Hardback. Condizione: New. 2022 ed. This handbook provides an innovative, thorough overview of service management. It draws together an impressive, international group of leading scholars who offer a truly global perspective, exploring current literature and laying out guidance for future research. Beginning with defining service as a perspective on value creation, and service management as "a set of organizational competencies for enabling and realizing value creation through service," it then moves on to follow the evolution of service research. From there, the book is structured into six main themes: perspectives on service management; service strategy; service leadership and transition; service design and innovation; service interaction; quality and operations; and service management and technology.This book is valuable reading for academics, lecturers, and students studying service management, operations management, and service research. …

Condizione: new. Questo è un articolo print on demand.

Condizione: new. Questo è un articolo print on demand.

Condizione: New. pp. 1012 This item is printed on demand.

Kartoniert / Broschiert. Condizione: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. This handbook provides an innovative, thorough overview of service management. It draws together an impressive, international group of leading scholars who offer a truly global perspective, exploring current literature and laying out guidance for future .…

Gebunden. Condizione: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. and service management and technology.This book is valuable reading for academics, lecturers, and students studying service management, operations management, and service research.This handbook provides an innovative, thorough overview of service man.…

Buch. Condizione: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -This handbook provides an innovative, thorough overview of service management. It draws together an impressive, international group of leading scholars who offer a truly global perspective, exploring current literature and laying out guidance for future research. Beginning with defining service as a perspective on value creation, and service management as 'a set of organizational competencies for enabling and realizing value creation through service,' it then moves on to follow the evolution of service research. From there, the book is structured into six main themes: perspectives on service management; service strategy; service leadership and transition; service design and innovation; service interaction; quality and operations; and service management and technology.This book is valuable reading for academics, lecturers, and students studying service management, operations management, and service research. 1064 pp. Englisch.…

Taschenbuch. Condizione: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -This handbook provides an innovative, thorough overview of service management. It draws together an impressive, international group of leading scholars who offer a truly global perspective, exploring current literature and laying out guidance for future research. Beginning with defining service as a perspective on value creation, and service management as 'a set of organizational competencies for enabling and realizing value creation through service,' it then moves on to follow the evolution of service research. From there, the book is structured into six main themes: perspectives on service management; service strategy; service leadership and transition; service design and innovation; service interaction; quality and operations; and service management and technology.This book is valuable reading for academics, lecturers, and students studying service management, operations management, and service research. 1064 pp. Englisch.…

Taschenbuch. Condizione: Neu. This item is printed on demand - Print on Demand Titel. Neuware -This handbook provides an innovative, thorough overview of service management. It draws together an impressive, international group of leading scholars who offer a truly global perspective, exploring current literature and laying out guidance for future research. Beginning with defining service as a perspective on value creation, and service management as ¿a set of organizational competencies for enabling and realizing value creation through service,¿ it then moves on to follow the evolution of service research. From there, the book is structured into six main themes: perspectives on service management; service strategy; service leadership and transition; service design and innovation; service interaction; quality and operations; and service management and technology.This book is valuable reading for academics, lecturers, and students studying service management, operations management, and service research.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 1064 pp. Englisch.…

Buch. Condizione: Neu. This item is printed on demand - Print on Demand Titel. Neuware -This handbook provides an innovative, thorough overview of service management. It draws together an impressive, international group of leading scholars who offer a truly global perspective, exploring current literature and laying out guidance for future research. Beginning with defining service as a perspective on value creation, and service management as ¿a set of organizational competencies for enabling and realizing value creation through service,¿ it then moves on to follow the evolution of service research. From there, the book is structured into six main themes: perspectives on service management; service strategy; service leadership and transition; service design and innovation; service interaction; quality and operations; and service management and technology.This book is valuable reading for academics, lecturers, and students studying service management, operations management, and service research.Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 1064 pp. Englisch.…