Condizione: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.
Condizione: Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.
Condizione: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Lingua: Inglese
Editore: ICMI Press (International Customer Management Institute), 2002
ISBN 10: 0970950780 ISBN 13: 9780970950789
Da: Library House Internet Sales, Grand Rapids, OH, U.S.A.
Softcover. Condizione: Good. No Jacket. Call Center Technology Demystified clarifies the sometimes complex and often confusing array of technologies that enable call center success. This book will lead you through the labyrinth of customer contact technology jargon, common misperceptions and marketing hype to help you align technology with business needs and optimize your technology investments Please note the image in this listing is a stock photo and may not match the covers of the actual item. Book.
Lingua: Inglese
Editore: ICMI Press (International Customer Management, 2002
ISBN 10: 0970950780 ISBN 13: 9780970950789
Da: Unique Books For You, Aurora, IL, U.S.A.
Paperback. Condizione: Good. Minor shelf/edge wear,binding tight.Contains some sporadic highlighting and notes throughout,still in very good shape.
Lingua: Inglese
Editore: ICMI Press (International Cust, 2002
ISBN 10: 0970950780 ISBN 13: 9780970950789
Da: BennettBooksLtd, Los Angeles, CA, U.S.A.
paperback. Condizione: New. In shrink wrap. Looks like an interesting title!