Bodensiek edwin (4 risultati)

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  • Lingua: Inglese

    Editore: Globe Law and Business Limited, 2018

    1783583223 / 9781783583225

    • Brossura

    Da: PBShop.store US, Wood Dale, IL, U.S.A.PBShop.store US

    Venditore con 5 stelle
    Contatta il venditore

    Condizione: Nuovo

    EUR 240,45

     Spedizione gratuita 
    Spedito in U.S.A.

    Quantità: 15 disponibili

    PAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.

  • Lingua: Inglese

    Editore: Globe Law and Business Ltd, GB, 2018

    1783583223 / 9781783583225

    • Brossura

    Da: Rarewaves.com USA, London, LONDO, Regno UnitoRarewaves.com USA

    Venditore con 5 stelle
    Contatta il venditore

    Condizione: Nuovo

    EUR 266,96

     Spedizione gratuita 
    Spedito da Regno Unito a U.S.A.

    Quantità: 13 disponibili

    Paperback. Condizione: New. Client experience (CX) is by no means a new concept. Ever since the service industry came into being, providing excellent customer service has been a key concern, with particular focus on how the client experiences the service they are receiving. Yet, client experience is rarely delivered well. Inconsistencies, errors, and an endlessly unanswered phone lead to frustration on the part of the client, and a feeling that they are worth little more than a signature on the monthly timesheet. So, how do law firms, and individual lawyers, ensure they exceed expectations, and deliver the best customer experience possible? And what benefits - tangible and intangible - does this bring? Innovations in Client Experience brings together a collection of global contributors, giving their thoughts and advice on how the legal profession can up its game in client experience, offering innovative strategies and pragmatic advice to those law firms concerned they need to improve their CX.

  • Lingua: Inglese

    Editore: Globe Law and Business, 2018

    1783583223 / 9781783583225

    • Brossura

    Da: Ria Christie Collections, Uxbridge, Regno UnitoRia Christie Collections

    Venditore con 5 stelle
    Contatta il venditore

    Condizione: Nuovo

    EUR 273,81

    EUR 10,92 spedizione 
    Spedito da Regno Unito a U.S.A.

    Quantità: Più di 20 disponibili

    Condizione: New. In English.

  • Condizione: Nuovo

    EUR 258,27

    EUR 75,76 spedizione 
    Spedito da Regno Unito a U.S.A.

    Quantità: 8 disponibili

    Paperback. Condizione: New. Client experience (CX) is by no means a new concept. Ever since the service industry came into being, providing excellent customer service has been a key concern, with particular focus on how the client experiences the service they are receiving. Yet, client experience is rarely delivered well. Inconsistencies, errors, and an endlessly unanswered phone lead to frustration on the part of the client, and a feeling that they are worth little more than a signature on the monthly timesheet. So, how do law firms, and individual lawyers, ensure they exceed expectations, and deliver the best customer experience possible? And what benefits - tangible and intangible - does this bring? Innovations in Client Experience brings together a collection of global contributors, giving their thoughts and advice on how the legal profession can up its game in client experience, offering innovative strategies and pragmatic advice to those law firms concerned they need to improve their CX.