Christian cason (6 risultati)
- Brossura
Da: PBShop.store US, Wood Dale, IL, U.S.A.PBShop.store US
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 20,53
Spedizione gratuitaSpedito in U.S.A.Quantità: Più di 20 disponibili
PAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.
- Brossura
Da: PBShop.store UK, Fairford, GLOS, Regno UnitoPBShop.store UK
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 19,39
EUR 4,86 spedizioneSpedito da Regno Unito a U.S.A.Quantità: Più di 20 disponibili
PAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.
- Brossura
- Print on Demand
Da: Grand Eagle Retail, Bensenville, IL, U.S.A.Grand Eagle Retail
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 19,58
Spedizione gratuitaSpedito in U.S.A.Quantità: 1 disponibili
Paperback. Condizione: new. Paperback. What if the most powerful business advantage isn't a system, a script, or a strategy, but something far more human?After more than a decade building customer relationships, from the retail floor to leading the number one Net Promoter Score region in the nation, Christian Cason kept returnin…g to one question: why do some people and businesses earn loyalty that lasts for years, while others lose customers they just won?The answer was never better processes or incentives. It was the quality of the human connection.The Relationship Advantage is a practical guide to building that connection on purpose. Drawing on research in emotional intelligence, trust, and consumer psychology, and on hard-won lessons from leading service operations across hundreds of locations, it turns the art of genuine connection into a set of skills anyone can learn.Inside, you'll discover: The psychology of why people decide to trust you, and the three things that earn itHow to read what someone is really feeling beneath the words they sayHow to turn complaints and difficult moments into deeper loyaltyThe science of why customers come back, and how to turn one transaction into a relationship that lasts for yearsHow to connect genuinely without burning outWhether you work in service, retail, hospitality, sales, or leadership, or you simply want to connect better with the people in your life, this book gives you both the science and the practical tools, including conversation guides, self-assessments, and a thirty-day plan to put it all into practice.In a world racing toward automation and impersonal efficiency, genuine human connection has become the rarest and most durable advantage there is. The best part: it can be built. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
- Brossura
- Print on Demand
Da: California Books, Miami, FL, U.S.A.California Books
Contatta il venditoreVenditore con 4 stelleCondizione: Nuovo
EUR 19,59
Spedizione gratuitaSpedito in U.S.A.Quantità: Più di 20 disponibili
Condizione: New. Print on Demand.
- Brossura
Da: AHA-BUCH GmbH, Einbeck, GermaniaAHA-BUCH GmbH
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 23,00
EUR 61,28 spedizioneSpedito da Germania a U.S.A.Quantità: 2 disponibili
Taschenbuch. Condizione: Neu. Neuware - What if the most powerful business advantage isn't a system, a script, or a strategy, but something far more human After more than a decade building customer relationships, from the retail floor to leading the number one Net Promoter Score region in the nation, Christian Cason kept returni…ng to one question: why do some people and businesses earn loyalty that lasts for years, while others lose customers they just won The answer was never better processes or incentives. It was the quality of the human connection.The Relationship Advantage is a practical guide to building that connection on purpose. Drawing on research in emotional intelligence, trust, and consumer psychology, and on hard-won lessons from leading service operations across hundreds of locations, it turns the art of genuine connection into a set of skills anyone can learn.Inside, you'll discover: - The psychology of why people decide to trust you, and the three things that earn it- How to read what someone is really feeling beneath the words they say- How to turn complaints and difficult moments into deeper loyalty- The science of why customers come back, and how to turn one transaction into a relationship that lasts for years- How to connect genuinely without burning outWhether you work in service, retail, hospitality, sales, or leadership, or you simply want to connect better with the people in your life, this book gives you both the science and the practical tools, including conversation guides, self-assessments, and a thirty-day plan to put it all into practice.In a world racing toward automation and impersonal efficiency, genuine human connection has become the rarest and most durable advantage there is. The best part: it can be built.
- Brossura
- Print on Demand
Da: CitiRetail, Stevenage, Regno UnitoCitiRetail
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 22,87
EUR 43,26 spedizioneSpedito da Regno Unito a U.S.A.Quantità: 1 disponibili
Paperback. Condizione: new. Paperback. What if the most powerful business advantage isn't a system, a script, or a strategy, but something far more human?After more than a decade building customer relationships, from the retail floor to leading the number one Net Promoter Score region in the nation, Christian Cason kept returnin…g to one question: why do some people and businesses earn loyalty that lasts for years, while others lose customers they just won?The answer was never better processes or incentives. It was the quality of the human connection.The Relationship Advantage is a practical guide to building that connection on purpose. Drawing on research in emotional intelligence, trust, and consumer psychology, and on hard-won lessons from leading service operations across hundreds of locations, it turns the art of genuine connection into a set of skills anyone can learn.Inside, you'll discover: The psychology of why people decide to trust you, and the three things that earn itHow to read what someone is really feeling beneath the words they sayHow to turn complaints and difficult moments into deeper loyaltyThe science of why customers come back, and how to turn one transaction into a relationship that lasts for yearsHow to connect genuinely without burning outWhether you work in service, retail, hospitality, sales, or leadership, or you simply want to connect better with the people in your life, this book gives you both the science and the practical tools, including conversation guides, self-assessments, and a thirty-day plan to put it all into practice.In a world racing toward automation and impersonal efficiency, genuine human connection has become the rarest and most durable advantage there is. The best part: it can be built. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.
