Condizione: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.
hardcover. Condizione: Very Good. Fast shipping and order satisfaction guaranteed. A portion of your purchase benefits Non-Profit Organizations, First Aid and Fire Stations!
Lingua: Inglese
Editore: Little, Brown and Company (edition 1), 1996
ISBN 10: 0316765929 ISBN 13: 9780316765923
Da: BooksRun, Philadelphia, PA, U.S.A.
Hardcover. Condizione: Fair. 1. With dust jacket. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.
Lingua: Inglese
Editore: Apollo Publishers (edition ), 2018
ISBN 10: 1948062143 ISBN 13: 9781948062145
Da: BooksRun, Philadelphia, PA, U.S.A.
Hardcover. Condizione: Very Good. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.
Hardcover. Condizione: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.
Hardcover. Condizione: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.
Hardcover. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Condizione: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Condizione: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Condizione: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Da: Hawking Books, Edgewood, TX, U.S.A.
Condizione: Acceptable. Missing dust jacket; otherwise in excellent condition. Acceptable Condition. Five star seller - Buy with confidence!
Da: -OnTimeBooks-, Phoenix, AZ, U.S.A.
Condizione: very_good. Gently read. May have name of previous ownership, or ex-library edition. Binding tight; spine straight and smooth, with no creasing; covers clean and crisp. Minimal signs of handling or shelving. 100% GUARANTEE! Shipped with delivery confirmation, if you're not satisfied with purchase please return item! Ships USPS Media Mail.
Da: HPB-Emerald, Dallas, TX, U.S.A.
hardcover. Condizione: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Hardcover. Condizione: Very Good. No Jacket. Missing dust jacket; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Da: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Hardcover. Condizione: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.
Da: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Hardcover. Condizione: Very Good. No Jacket. Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Hardcover. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Condizione: Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.
Da: Better World Books, Mishawaka, IN, U.S.A.
Prima edizione
Condizione: Good. 1st Edition. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Lingua: Inglese
Editore: CreateSpace Independent Publishing Platform, 2015
ISBN 10: 1515344193 ISBN 13: 9781515344193
Da: GreatBookPrices, Columbia, MD, U.S.A.
Condizione: As New. Unread book in perfect condition.
Lingua: Inglese
Editore: Little, Brown and Company, Boston, New York, London, 1996
ISBN 10: 0316765929 ISBN 13: 9780316765923
Da: Kenneth A. Himber, Lebanon, NJ, U.S.A.
Hardcover. Condizione: As New. First Edition, First Printing. (First Edition, First Printing) Book is a clean tight unmarked copy. Remiander line mark on bottom page edges.
Lingua: Inglese
Editore: University of California Press, 2011
ISBN 10: 0520272633 ISBN 13: 9780520272637
Da: GreatBookPrices, Columbia, MD, U.S.A.
Condizione: good. May show signs of wear, highlighting, writing, and previous use. This item may be a former library book with typical markings. No guarantee on products that contain supplements Your satisfaction is 100% guaranteed. Twenty-five year bookseller with shipments to over fifty million happy customers.
Lingua: Inglese
Editore: Little Brown & Co, Boston, Massachusetts, U.S.A., 1996
ISBN 10: 0316765929 ISBN 13: 9780316765923
Da: Gene The Book Peddler, Winchester, NH, U.S.A.
Hardcover. Condizione: Very Good. Condizione sovraccoperta: Fine. First Edition/First Printing. first edition/printing book is like new tightness with no markings, dj has light rubbing.
Paperback. Condizione: New. Interviews with innovative business leaders and compelling case studies reveal today's best practices for customer and employee loyalty, high profits and sustainability, and a fulfilling work culture in businesses of all sizes. Dan Sachs guides established and emerging businesses as they strengthen employee morale, customer retention, and profits. In The Million Dollar Greeting, he interviews cutting-edge leaders from large and small companies that are consistently profitable with their success directly tied to exceptional customer satisfaction and employees who rank their company among the top places to work. The original words of the business owners, including their practices, are shared and analyzed by Sachs and instructional takeaways are written for the business world as it exists today and with consideration for expected changes over the coming years. Topics covered include answering the question of what modern-day customer service is and why it matters in the digital age; what interpersonal practices lead to brand loyalty, high financial rewards, and the retention of top employees; how to create a dynamic work culture and the best ways to support employees of different age groups; and what practices will grow increasingly critical for businesses to implement over the coming years. Among the business leaders interviewed in the book and companies given as case examples are:Rob Siefker of ZapposMark Hoplamazian of Hyatt HotelsAri Weinzweig of Zingerman's DelicatessenSteve Hindy of Brooklyn BreweryMike McDerment of FreshBooksRichard Coraine of Union Square Hospitality GroupPaul Speigelman of BerylHealthJerrod Melman of Lettuce Entertain You EnterprisesNick Sarillo of Nick's Pizza and Pub For all entrepreneurs, managers, and employees eager to see their company thrive, this insightful volume reveals how to make your business stand out from competitive companies, how to be effective in your position, and how to make sure fulfillment and success define your business in today's competitive climate and for years to come.
EUR 14,70
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
Lingua: Inglese
Editore: University of California Press, 2011
ISBN 10: 0520272633 ISBN 13: 9780520272637
Da: tLighthouse Books, Onekama, MI, U.S.A.
Condizione: acceptable. Acceptable condition. Reading copy. May have signs of wear and previous use scuffs, library copy, highlighting, writing, and underlining . May have foxing, slight water damage or tears. 100% GUARANTEE! Shipped with delivery confirmation. If you're not satisfied with purchase just return it!
EUR 16,53
Quantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: New. Interviews with innovative business leaders and compelling case studies reveal today's best practices for customer and employee loyalty, high profits and sustainability, and a fulfilling work culture in businesses of all sizes. Dan Sachs guides established and emerging businesses as they strengthen employee morale, customer retention, and profits. In The Million Dollar Greeting, he interviews cutting-edge leaders from large and small companies that are consistently profitable with their success directly tied to exceptional customer satisfaction and employees who rank their company among the top places to work. The original words of the business owners, including their practices, are shared and analyzed by Sachs and instructional takeaways are written for the business world as it exists today and with consideration for expected changes over the coming years. Topics covered include answering the question of what modern-day customer service is and why it matters in the digital age; what interpersonal practices lead to brand loyalty, high financial rewards, and the retention of top employees; how to create a dynamic work culture and the best ways to support employees of different age groups; and what practices will grow increasingly critical for businesses to implement over the coming years. Among the business leaders interviewed in the book and companies given as case examples are:Rob Siefker of ZapposMark Hoplamazian of Hyatt HotelsAri Weinzweig of Zingerman's DelicatessenSteve Hindy of Brooklyn BreweryMike McDerment of FreshBooksRichard Coraine of Union Square Hospitality GroupPaul Speigelman of BerylHealthJerrod Melman of Lettuce Entertain You EnterprisesNick Sarillo of Nick's Pizza and Pub For all entrepreneurs, managers, and employees eager to see their company thrive, this insightful volume reveals how to make your business stand out from competitive companies, how to be effective in your position, and how to make sure fulfillment and success define your business in today's competitive climate and for years to come.
Paperback. Condizione: new. Paperback. Interviews and case studies with nine top business leaders reveal how extraordinary customer service brings high profit, brand loyalty, and a vibrant workplace, and show how you can implement their techniques in your own business. For more than twenty years, Dan Sachs has helped established and emerging businesses use hospitality practices to strengthen employee morale, customer retention, and profits. In The Million Dollar Greeting, readers accompany Sachs as he travels across the United States and Canada, interviewing leaders from both large and small companies, including:Ari Weinzweig (Zingerman's Delicatessen)Rob Siefker (Zappos)Mike McDerment (FreshBooks)Steve Hindy (Brooklyn Brewery)Richard Coraine (Union Square Hospitality Group)Mark Hoplamazian (Hyatt Hotels)Paul Speigelman (BerylHealth)Jerrod Melman (Lettuce Entertain You Enterprises)Nick Sarillo (Nick's Pizza & Pub)Each of the companies featured is consistently profitable with its success directly tied to its exceptional customer satisfaction and employees who rank their organization in the top places to work in North America. The original words of the business owners, including their practices, are shared and analyzed by Sachs. Instructional takeaways are written for the business world as it exists today and with consideration for expected changes over the coming years. Topics covered include answering the question of what modern-day hospitality is and why it matters in the digital age; what interpersonal practices, such as the use of empathy, lead to brand loyalty, high financial rewards, and the retention of top employees; how to create a dynamic work culture and the best ways to support employees of different age groups, from baby boomers to millennials; and what practices will grow increasingly critical for businesses to implement over the coming years. Interviews and case studies with nine top business leaders reveal how extraordinary customer service brings high profit, brand loyalty, and a vibrant workplace, and show how you can implement their techniques in your own business. For more than twenty years, Dan Sachs has helped established and emerging businesses use hospital Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
Condizione: New.
Da: INDOO, Avenel, NJ, U.S.A.
EUR 19,69
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.