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  • Lingua: Inglese

    Editore: It Governance Publishing, 2010

    184928069X / 9781849280693

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  • Lingua: Inglese

    Editore: IT Governance Publishing, GB, 2009

    1849280290 / 9781849280297

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    Da: Rarewaves.com USA, London, LONDO, Regno UnitoRarewaves.com USA

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    Paperback. Condizione: New. IT Outsourcing A wide range of industry sectors need IT, and many organisations choose to outsource this (for example, banking, pharmaceuticals, travel and insurance companies). Outsourcing exists in many guises; IT payroll, helpdesk and IT maintenance requirements or the whole IT function. This book identifies some of the benefits and the pitfalls that an organisation may encounter when outsourcing its IT. IT Outsourcing Contracts: A legal and practical guide will provide readers with: * An overview of IT outsourcing, including advantages and disadvantages * Details of what needs to be considered when choosing whether or not to outsource IT * Typical scenarios that can arise when outsourcing IT and information on typical solutions that have been adopted by other organisations * An overview of the IT outsourcing process and useful information about the lifecycle from choosing a supplier, through to termination * An understanding of legal and practical issues that might arise in an IT outsourcing contract. The benefits for your organisation IT outsourcing can provide many benefits for your organisation, including cost savings and improved services.It can thus enable your organisation to operate more efficiently, and potentially make more profit. This book details the issues you need to take into consideration and the steps you need to follow in order to achieve these benefits.…

  • Lingua: Inglese

    Editore: It Governance Publishing, 2010

    184928069X / 9781849280693

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    Da: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices

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  • Lingua: Inglese

    Editore: IT Governance Publishing, GB, 2010

    184928069X / 9781849280693

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    Da: Rarewaves.com USA, London, LONDO, Regno UnitoRarewaves.com USA

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    Paperback. Condizione: New. A wide range of industry sectors will outsource service provision (for example, banking, pharmaceuticals, and insurance companies). This can happen where an organisation outsources its IT payroll needs, its helpdesk and IT maintenance requirements, its payment processing, or its whole IT function.The key riskThe key risk for an organisation that enters into an outsourcing transaction, are that the services that it receives from the supplier will be worse than the services they were receiving before, or that the cost savings that were anticipated or promised, are not achieved.The SLATo try and avoid this scenario, the outsourcing contract should include a Service Level Agreement (SLA). The SLA must be drafted to govern the standard of service that you require, including the cost of those services and the consequences of not achieving pre-agreed standards.The wider environmentWhile Service Level Agreements are a key method, within ITIL, for setting out how two parties have agreed that a specific service (usually, but not necessarily, IT-related) will be delivered by one to the other, and the standards or levels to which it will be delivered, the basic concept is now far more widely applied than just in ITIL® and ITSM environments.This pocket guide provides information and guidance on SLAs to those in the wider environment, from a legal and practical view point.The benefits and the pitfallsIdentifying some of the benefits and the pitfalls that an organisation can encounter when negotiating and drafting SLAs, this pocket guide provides an overview of SLAs, highlighting typical scenarios that can arise, and provides information on typical solutions that have been adopted by other organisations.By reading this a short, legal and practical guide to SLAs, you should be able to quickly come up to speed with some of the legal and practical issues that might arise. Negotiating the SLA and putting the SLA into action are also discussed in the pocket guide. Whilst short and easy to digest, case references and weblinks have been provided in the text so readers can find out more information about SLAs. …

  • Lingua: Inglese

    Editore: Itgp 3/24/2010, 2010

    1849280290 / 9781849280297

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    Da: BargainBookStores, Grand Rapids, MI, U.S.A.BargainBookStores

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    Paperback or Softback. Condizione: New. IT Outsourcing Contracts: A Legal and Practical Guide. Book.

  • Lingua: Inglese

    Editore: IT Governance Ltd, 2010

    184928069X / 9781849280693

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    Da: Better World Books Ltd, Dunfermline, Regno UnitoBetter World Books Ltd

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    Condizione: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

  • Lingua: Inglese

    Editore: Itgp, 2010

    1849280290 / 9781849280297

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    Da: California Books, Miami, FL, U.S.A.California Books

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    dvd. Condizione: Used - Good.

  • Lingua: Inglese

    Editore: Itgp, 2010

    1849280290 / 9781849280297

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    Da: Ria Christie Collections, Uxbridge, Regno UnitoRia Christie Collections

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    Condizione: New. In English.

  • Lingua: Inglese

    Editore: It Governance Publishing, 2010

    184928069X / 9781849280693

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    Da: GreatBookPricesUK, Woodford Green, Regno UnitoGreatBookPricesUK

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  • Lingua: Inglese

    Editore: IT Governance Publishing, 2010

    1849280290 / 9781849280297

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    Da: THE SAINT BOOKSTORE, Southport, Regno UnitoTHE SAINT BOOKSTORE

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  • Lingua: Inglese

    Editore: It Governance Publishing, 2010

    184928069X / 9781849280693

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    Da: GreatBookPricesUK, Woodford Green, Regno UnitoGreatBookPricesUK

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  • Lingua: Inglese

    Editore: ITGP, 2010

    184928069X / 9781849280693

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    PAP. Condizione: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.

  • Lingua: Inglese

    Editore: ITGP, 2009

    1849280290 / 9781849280297

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  • Lingua: Inglese

    Editore: ITGP, 2009

    1849280290 / 9781849280297

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    PAP. Condizione: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.

  • Lingua: Inglese

    Editore: IT Governance Publishing, 2010

    184928069X / 9781849280693

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    Da: PBShop.store UK, Fairford, GLOS, Regno UnitoPBShop.store UK

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    PAP. Condizione: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.

  • Lingua: Inglese

    Editore: IT Governance Publishing, GB, 2009

    1849280290 / 9781849280297

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    Da: Rarewaves.com UK, London, Regno UnitoRarewaves.com UK

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    EUR 14,88

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    Paperback. Condizione: New. IT Outsourcing A wide range of industry sectors need IT, and many organisations choose to outsource this (for example, banking, pharmaceuticals, travel and insurance companies). Outsourcing exists in many guises; IT payroll, helpdesk and IT maintenance requirements or the whole IT function. This book identifies some of the benefits and the pitfalls that an organisation may encounter when outsourcing its IT. IT Outsourcing Contracts: A legal and practical guide will provide readers with: * An overview of IT outsourcing, including advantages and disadvantages * Details of what needs to be considered when choosing whether or not to outsource IT * Typical scenarios that can arise when outsourcing IT and information on typical solutions that have been adopted by other organisations * An overview of the IT outsourcing process and useful information about the lifecycle from choosing a supplier, through to termination * An understanding of legal and practical issues that might arise in an IT outsourcing contract. The benefits for your organisation IT outsourcing can provide many benefits for your organisation, including cost savings and improved services.It can thus enable your organisation to operate more efficiently, and potentially make more profit. This book details the issues you need to take into consideration and the steps you need to follow in order to achieve these benefits.…

  • Lingua: Inglese

    Editore: IT Governance Publishing, GB, 2010

    184928069X / 9781849280693

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    Da: Rarewaves.com UK, London, Regno UnitoRarewaves.com UK

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    Paperback. Condizione: New. A wide range of industry sectors will outsource service provision (for example, banking, pharmaceuticals, and insurance companies). This can happen where an organisation outsources its IT payroll needs, its helpdesk and IT maintenance requirements, its payment processing, or its whole IT function.The key riskThe key risk for an organisation that enters into an outsourcing transaction, are that the services that it receives from the supplier will be worse than the services they were receiving before, or that the cost savings that were anticipated or promised, are not achieved.The SLATo try and avoid this scenario, the outsourcing contract should include a Service Level Agreement (SLA). The SLA must be drafted to govern the standard of service that you require, including the cost of those services and the consequences of not achieving pre-agreed standards.The wider environmentWhile Service Level Agreements are a key method, within ITIL, for setting out how two parties have agreed that a specific service (usually, but not necessarily, IT-related) will be delivered by one to the other, and the standards or levels to which it will be delivered, the basic concept is now far more widely applied than just in ITIL® and ITSM environments.This pocket guide provides information and guidance on SLAs to those in the wider environment, from a legal and practical view point.The benefits and the pitfallsIdentifying some of the benefits and the pitfalls that an organisation can encounter when negotiating and drafting SLAs, this pocket guide provides an overview of SLAs, highlighting typical scenarios that can arise, and provides information on typical solutions that have been adopted by other organisations.By reading this a short, legal and practical guide to SLAs, you should be able to quickly come up to speed with some of the legal and practical issues that might arise. Negotiating the SLA and putting the SLA into action are also discussed in the pocket guide. Whilst short and easy to digest, case references and weblinks have been provided in the text so readers can find out more information about SLAs. …

  • Lingua: Inglese

    Editore: It Governance Publishing, 2010

    184928069X / 9781849280693

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    Da: Majestic Books, Hounslow, Regno UnitoMajestic Books

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    Condizione: New. Print on Demand pp. 122 57:B&W 4.37 x 7 in or 178 x 111 mm Perfect Bound on White w/Gloss Lam.

  • Lingua: Inglese

    Editore: Itgp, 2010

    1849280290 / 9781849280297

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    Da: Majestic Books, Hounslow, Regno UnitoMajestic Books

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    Condizione: New. Print on Demand pp. 86 57:B&W 4.37 x 7 in or 178 x 111 mm Perfect Bound on White w/Gloss Lam.

  • Lingua: Inglese

    Editore: It Governance Publishing, 2010

    184928069X / 9781849280693

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  • Lingua: Inglese

    Editore: Itgp, 2010

    1849280290 / 9781849280297

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    Condizione: New. Print on Demand pp. 86.

  • Lingua: Inglese

    Editore: It Governance Publishing, 2010

    184928069X / 9781849280693

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    Da: Biblios, frankfurt am main, HESSE, GermaniaBiblios

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    Condizione: New. PRINT ON DEMAND pp. 122.

  • Lingua: Inglese

    Editore: Itgp, 2010

    1849280290 / 9781849280297

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    Da: Biblios, frankfurt am main, HESSE, GermaniaBiblios

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  • Lingua: Inglese

    Editore: IT Governance Publishing, 2010

    184928069X / 9781849280693

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    Da: THE SAINT BOOKSTORE, Southport, Regno UnitoTHE SAINT BOOKSTORE

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    Paperback / softback. Condizione: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days 116.

  • Lingua: Inglese

    Editore: IT Governance Publishing, 2010

    1849280290 / 9781849280297

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    Da: THE SAINT BOOKSTORE, Southport, Regno UnitoTHE SAINT BOOKSTORE

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    Paperback / softback. Condizione: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days.

  • Lingua: Inglese

    Editore: ITGP, 2010

    1849280290 / 9781849280297

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    Da: AHA-BUCH GmbH, Einbeck, GermaniaAHA-BUCH GmbH

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    Taschenbuch. Condizione: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - How can you be sure that IT outsourcing will improve your bottom line Outsourcing the IT function looks attractive. It can offer you greater flexibility and cost savings, and enable you to focus on your core business. At the same time, outsourcing IT has its problems. It can involve extra risks and hidden costs. Your company's relationship with the IT supplier will not just run itself. You will need to manage the relationship to obtain the services your business requires. Whether outsourcing your IT is the right decision for you depends on the needs of your business. This is why you should be clear in your own mind what you expect from your IT. That way, if you do decide on outsourcing, you will then be able to find the best supplier. Finding the best supplier of IT services is not just a matter of the cheapest deal. You want to be sure you are using a supplier with real technological expertise who understands the specific requirements of your industry. Because your business relies on IT, negotiating the contract with the supplier is of vital importance. You need to be aware of matters such as liability, data protection and intellectual property. If you want outsourcing IT to work for you, you need to negotiate a contract that takes these issues into account. Benefits to business include: ¿Make the right decision Use this book to help you decide whether outsourcing IT is the right solution to your business needs. ¿Secure the right service package You need to make sure you will obtain a service package that will fit your requirements. Follow the advice in this book, and you can avoid becoming locked into a contract for services you do not want or need. ¿Avoid spiralling costs When objectives are unclear and communication is poor, your relationship with your supplier can turn sour. Find out how to avoid the crossed wires and disputes that can cause costs to spiral. ¿Negotiate the right contract Cutting the best deal is about more than driving a hard bargain. The contract with the supplier sets the terms of the relationship for years to come. This book tells you the steps you need to take to make sure the contract is properly drafted. Buy this book if you want IT outsourcing that will work for your business! About the author: Jimmy Desai is a partner in a City of London law firm. He has more than a decade's experience of advising on IT outsourcing contracts, and he has helped businesses to implement outsourcing strategies and to make cost savings. He has also offered advice to both governments and international companies on their IT outsourcing transactions. In addition to his law degree, Jimmy Desai holds a Master's Degree in Electronic Engineering and has postgraduate qualifications in Intellectual Property Law and Practice. He has given lectures at the University of London and the University of Stirling, and he writes for several IT publications.…

  • Lingua: Inglese

    Editore: ITGP, 2010

    184928069X / 9781849280693

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    Da: AHA-BUCH GmbH, Einbeck, GermaniaAHA-BUCH GmbH

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    Taschenbuch. Condizione: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - This pocket guide identifies some of the benefits and the pitfalls that an organisation can encounter when negotiating and drafting SLAs. It gives an overview of SLAs, highlighting typical scenarios that can arise, and provides information on typical solutions that have been adopted by other organisations.A wide range of industry sectors will outsource service provision (for example, banking, pharmaceuticals, and insurance companies). This can happen where an organisation outsources its IT payroll needs, its helpdesk and IT maintenance requirements, its payment processing, or its whole IT function. The key risk The key risk for an organisation that enters into an outsourcing transaction, are that the services that it receives from the supplier will be worse than the services they were receiving before, or that the cost savings that were anticipated or promised, are not achieved. The SLA To try and avoid this scenario, the outsourcing contract should include a Service Level Agreement (SLA). The SLA must be drafted to govern the standard of service that you require, including the cost of those services and the consequences of not achieving pre-agreed standards. The wider environment While Service Level Agreements are a key method, within ITIL, for setting out how two parties have agreed that a specific service (usually, but not necessarily, IT-related) will be delivered by one to the other, and the standards or levels to which it will be delivered, the basic concept is now far more widely applied than just in ITIL® and ITSM environments. This pocket guide provides information and guidance on SLAs to those in the wider environment, from a legal and practical view point.…

  • Lingua: Inglese

    Editore: ITGP, 2009

    1849280290 / 9781849280297

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    Da: moluna, Greven, Germaniamoluna

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    Kartoniert / Broschiert. Condizione: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Presents an overview of the IT outsourcing relationship and life cycle. This book provides an understanding of some of the legal and practical issues that might arise in an IT outsourcing contract. It also covers the issues to consider regarding an IT suppl.…

  • Lingua: Inglese

    Editore: ITGP, 2010

    184928069X / 9781849280693

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    Da: moluna, Greven, Germaniamoluna

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    Condizione: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. This pocket guide identifies some of the benefits and the pitfalls that an organisation can encounter when negotiating and drafting SLAs. It provides an overview of SLAs, highlighting typical scenarios that can arise, and provides information on typical sol.…