Lingua: Inglese
Editore: Addison-Wesley Professional, 2011
ISBN 10: 0321711521 ISBN 13: 9780321711526
Da: Your Online Bookstore, Houston, TX, U.S.A.
hardcover. Condizione: Fair.
Lingua: Inglese
Editore: Addison-Wesley Professional, 2011
ISBN 10: 0321711521 ISBN 13: 9780321711526
Da: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Hardcover. Condizione: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.
Lingua: Inglese
Editore: Addison-Wesley Professional, 2011
ISBN 10: 0321711521 ISBN 13: 9780321711526
Da: ThriftBooks-Reno, Reno, NV, U.S.A.
Hardcover. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Lingua: Inglese
Editore: Addison-Wesley Professional, 2011
ISBN 10: 0321711521 ISBN 13: 9780321711526
Da: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Hardcover. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Lingua: Inglese
Editore: Addison-Wesley Professional, 2011
ISBN 10: 0321711521 ISBN 13: 9780321711526
Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Hardcover. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Lingua: Inglese
Editore: Addison-Wesley Professional, 2011
ISBN 10: 0321711521 ISBN 13: 9780321711526
Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Condizione: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Lingua: Inglese
Editore: Addison-Wesley Professional, 2011
ISBN 10: 0321711521 ISBN 13: 9780321711526
Condizione: Very Good. Very Good condition. 2nd edition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.
Lingua: Inglese
Editore: Addison-Wesley Professional, 2011
ISBN 10: 0321711521 ISBN 13: 9780321711526
Da: HPB-Red, Dallas, TX, U.S.A.
hardcover. Condizione: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!
Lingua: Inglese
Editore: Addison-Wesley Professional, 2009
ISBN 10: 0321635892 ISBN 13: 9780321635891
Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Condizione: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Lingua: Inglese
Editore: Addison-Wesley Professional, 2009
ISBN 10: 0321635892 ISBN 13: 9780321635891
Da: HPB-Red, Dallas, TX, U.S.A.
hardcover. Condizione: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!
Lingua: Inglese
Editore: Addison-Wesley Professional, 2009
ISBN 10: 0321635892 ISBN 13: 9780321635891
Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Hardcover. Condizione: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
Lingua: Inglese
Editore: Addison-Wesley Professional, 2009
ISBN 10: 0321635892 ISBN 13: 9780321635891
Da: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Hardcover. Condizione: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
Lingua: Inglese
Editore: Addison-Wesley Professional, 2011
ISBN 10: 0321711521 ISBN 13: 9780321711526
Da: medimops, Berlin, Germania
EUR 4,55
Quantità: 2 disponibili
Aggiungi al carrelloCondizione: very good. Gut/Very good: Buch bzw. Schutzumschlag mit wenigen Gebrauchsspuren an Einband, Schutzumschlag oder Seiten. / Describes a book or dust jacket that does show some signs of wear on either the binding, dust jacket or pages.
Lingua: Inglese
Editore: Addison-Wesley Professional, 2011
ISBN 10: 0321711521 ISBN 13: 9780321711526
Da: Once Upon A Time Books, Siloam Springs, AR, U.S.A.
hardcover. Condizione: Good. This is a used book in good condition and may show some signs of use or wear . This is a used book in good condition and may show some signs of use or wear .
Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Condizione: Good.
Editore: Harlequin, 2000
ISBN 10: 2280806142 ISBN 13: 9782280806145
Da: Démons & Merveilles, Joinville, Francia
EUR 5,00
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: Fine. 2000. 309 pages. Fine.
Da: Revaluation Books, Exeter, Regno Unito
EUR 31,35
Quantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Brand New. 131 pages. 9.00x6.00x0.31 inches. In Stock.
Da: unifachbuch e.K., Köln, NRW, Germania
EUR 5,45
Quantità: 1 disponibili
Aggiungi al carrelloHardcover. Condizione: Neu. Unbenutzte Restauflage Unbenutzt. Schnelle Lieferung, Kartonverpackung. Abzugsfähige Rechnung. Bei Mehrfachbestellung werden die Versandkosten anteilig erstattet. -CMMI(R) for Services (CMMI-SVC) is a comprehensive set of guidelines to help organizations establish and improve processes for delivering services. By adapting and extending proven standards and best practices to reflect the unique challenges faced in service industries, CMMI-SVC offers providers a practical and focused framework for achieving higher levels of service quality, controlling costs, improving schedules, and ensuring user satisfaction. This indispensable book comprises both an introduction to the CMMI-SVC model and an authoritative reference for it. The contents include the complete model itself, formatted for quick lookup. In addition, the book's authors have refined the model's introductory chapters; provided marginal notes to clarify the nature of particular process areas and show why their practices are valuable; and inserted longer sidebars to explain important concepts. Brief essays by people with experience in different application areas further illustrate how the model works in practice and what benefits it offers. The book is divided into three parts. Part One begins by thoroughly explaining CMMI-SVC, its concepts, and its use. The authors provide robust information about service concepts, including a discussion of lifecyles in service environments; outline how to start using CMMI; explore how to achieve process improvements that last; and offer insights into the relationships among process areas. Part Two describes generic goals and generic practices, then details the complete set of CMMI-SVC process areas, including specific goals, specific practices, and examples. The process areas are organized alphabetically by acronym for easy reference. Part Three contains several useful resources, including CMMI--SVC-related references, acronym definitions, a glossary of terms, and an index. Whether you are new to CMMI models or are already familiar with one or more of them, this book is an essential resource for service providers interested in learning about or implementing process improvement. 691 pp. Englisch.
Lingua: Inglese
Editore: Addison-Wesley Professional, 2011
ISBN 10: 0321711521 ISBN 13: 9780321711526
Da: Revaluation Books, Exeter, Regno Unito
EUR 36,95
Quantità: 1 disponibili
Aggiungi al carrelloHardcover. Condizione: Brand New. 2nd edition. 720 pages. 9.10x7.40x1.30 inches. In Stock.
Lingua: Inglese
Editore: Addison Wesley Professional, 2011
ISBN 10: 0321711521 ISBN 13: 9780321711526
Da: Better World Books, Mishawaka, IN, U.S.A.
Condizione: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Da: Librairie l'Aspidistra, Mesvin, BE, Belgio
EUR 30,00
Quantità: 1 disponibili
Aggiungi al carrelloCouverture souple. Condizione: Très bon.
Da: AHA-BUCH GmbH, Einbeck, Germania
EUR 90,50
Quantità: 2 disponibili
Aggiungi al carrelloHardcover. Condizione: Neu. Neu Neuware, Importqualität, auf Lager - CMMI® for Services (CMMI-SVC) is a comprehensive set of guidelines to help organizations establish and improve processes for delivering services. By adapting and extending proven standards and best practices to reflect the unique challenges faced in service industries, CMMI-SVC offers providers a practical and focused framework for achieving higher levels of service quality, controlling costs, improving schedules, and ensuring user satisfaction.The newest CMMI constellation, CMMI-SVC version 1.3, reflects changes to the model made for all constellations, including clarifications of high-maturity practices, alignment of the sixteen core process areas, and improvements in the SCAMPI appraisal method.The indispensable CMMI® for Services, Second Edition, comprises both an introduction to the CMMI-SVC model and an authoritative reference for it. The contents include the complete model itself, formatted for quick reference. In addition, the book's authors have refined the model's introductory chapters; provided marginal notes to clarify the nature of particular process areas and to show why their practices are valuable; and inserted longer sidebars to explain important concepts. Brief essays by people with experience in different application areas further illustrate how the model works in practice and what benefits it offers.The book is divided into three parts.Part One begins by thoroughly explaining CMMI-SVC, its concepts, and its use. The authors provide robust information about service concepts, including a discussion of lifecycles in service environments; outline how to start using CMMI-SVC; explore how to achieve process improvements that last; and offer insights into the relationships among process areas.Part Two describes generic goals and practices, and then details the complete set of twenty-four CMMI-SVC process areas, including specific goals, specific practices, and examples. The process areas are organized alphabetically by acronym and are tabbed for easy reference.Part Three contains several useful resources, including CMMI-SVC-related references, acronym definitions, a glossary of terms, and an index.Whether you are new to CMMI models or are already familiar with one or more of them, this book is an essential resource for service providers interested in learning about or implementing process improvement.
Da: ChouetteCoop, Kervignac, Francia
EUR 23,82
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: Used: Very Good. Occasion - Tràs Bon Etat - Cmmi for services : Guidelines for superior service (2011) - Grand Format.