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  • Lingua: Inglese

    Editore: Free Press, 1996

    0684823020 / 9780684823027

    • Rilegato

    Da: Orion Tech, Kingwood, TX, U.S.A.Orion Tech

    Venditore con 5 stelle
    Contatta il venditore

    Condizione: Usato - Buono

    EUR 3,80

     Spedizione gratuita 
    Spedito in U.S.A.

    Quantità: 1 disponibile

    hardcover. Condizione: Good.

  • Lingua: Inglese

    Editore: Wild Rose Press, 2023

    1509248765 / 9781509248766

    • Brossura

    Da: PlumCircle, West Mifflin, PA, U.S.A.PlumCircle

    Venditore con 5 stelle
    Contatta il venditore

    Condizione: Usato - Buono

    EUR 0,91

    EUR 4,40 spedizione 
    Spedito in U.S.A.

    Quantità: 1 disponibile

    paperback. Condizione: Good. Somewhat damaged. May have bumped corner, torn dust cover, folded pages, light dust soil, remainder mark, price sticker, other damage, or be bent. 99% of orders arrive in 4-10 days. Discounted shipping on multiple books.

  • Lingua: Inglese

    Editore: Free Press (edition First Edition), 1996

    0684823020 / 9780684823027

    • Rilegato
    • Prima edizione

    Da: BooksRun, Philadelphia, PA, U.S.A.BooksRun

    Venditore con 5 stelle
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    Condizione: Usato - Molto buono

    EUR 5,63

     Spedizione gratuita 
    Spedito in U.S.A.

    Quantità: 1 disponibile

    Hardcover. Condizione: Very Good. First Edition. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Lingua: Inglese

    Editore: Free Press, 2010

    1451627351 / 9781451627350

    • Brossura

    Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

    Venditore con 5 stelle
    Contatta il venditore

    Condizione: Usato - Buono

    EUR 5,81

     Spedizione gratuita 
    Spedito in U.S.A.

    Quantità: 1 disponibile

    Paperback. Condizione: Good. Some portion of the American public will react negatively to almost any new corporate initiative, as Disney discovered when it announced its plans to build an historical theme park in Virginia. Similarly, government efforts to change policy or shift budget priorities are invariably met with stiff resistance. In this enormously practical book, Lawrence Susskind and Patrick Field analyze scores of both private and public-sector cases, as well as crisis scenarios such as the Alaskan oil spill, the silicone breast implant controversy, and nuclear plant malfunction at Three Mile Island. They show how resistance to both public and private initiatives can be overcome by a mutual gains approach involving face-to-face negotiation, a strategy applied successfully by over fifteen hundred executives and officials who have attended Professor Susskind's MIT-Harvard "Angry Public" seminars.Susskind and Field outline the six key elements of this approach in order to help business and government leaders negotiate, rather than fight, with their critics. In the process, they show how to identify who the public is, whose concerns to address first, which people and organizations must be convinced of the legitimacy of action taken, and how to assess and respond to different types of anger effectively. Acknowledging the crucial role played by the media in shaping public perception and understanding, Susskind and Field suggest a way to develop media interaction which is consistent with the six mutual gains principles, and also discuss the type of leadership that corporate and government managers must provide in order to combine these ideas into a useful whole.We all need to be concerned about a society in which the public's concerns, fears and anger are not adequately addressed. When corporate and government agencies must spend crucial time and resources on rehashing and defending each decision they make, a frustrated and angry public contributes to the erosion of confidence in our basic institutions and undermines our competitiveness in the international marketplace. In this valuable book, Susskind and Field have produced a strong, clear framework which will help reduce these hidden costs for hundreds of executives, managers, elected and appointed officials, entrepreneurs, and the public relations, legal and other professionals who advise them.…

  • Lingua: Inglese

    Editore: Free Press, 2010

    1451627351 / 9781451627350

    • Brossura

    Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

    Venditore con 5 stelle
    Contatta il venditore

    Condizione: Usato - Molto buono

    EUR 5,81

     Spedizione gratuita 
    Spedito in U.S.A.

    Quantità: 2 disponibili

    Paperback. Condizione: Very Good. Some portion of the American public will react negatively to almost any new corporate initiative, as Disney discovered when it announced its plans to build an historical theme park in Virginia. Similarly, government efforts to change policy or shift budget priorities are invariably met with stiff resistance. In this enormously practical book, Lawrence Susskind and Patrick Field analyze scores of both private and public-sector cases, as well as crisis scenarios such as the Alaskan oil spill, the silicone breast implant controversy, and nuclear plant malfunction at Three Mile Island. They show how resistance to both public and private initiatives can be overcome by a mutual gains approach involving face-to-face negotiation, a strategy applied successfully by over fifteen hundred executives and officials who have attended Professor Susskind's MIT-Harvard "Angry Public" seminars.Susskind and Field outline the six key elements of this approach in order to help business and government leaders negotiate, rather than fight, with their critics. In the process, they show how to identify who the public is, whose concerns to address first, which people and organizations must be convinced of the legitimacy of action taken, and how to assess and respond to different types of anger effectively. Acknowledging the crucial role played by the media in shaping public perception and understanding, Susskind and Field suggest a way to develop media interaction which is consistent with the six mutual gains principles, and also discuss the type of leadership that corporate and government managers must provide in order to combine these ideas into a useful whole.We all need to be concerned about a society in which the public's concerns, fears and anger are not adequately addressed. When corporate and government agencies must spend crucial time and resources on rehashing and defending each decision they make, a frustrated and angry public contributes to the erosion of confidence in our basic institutions and undermines our competitiveness in the international marketplace. In this valuable book, Susskind and Field have produced a strong, clear framework which will help reduce these hidden costs for hundreds of executives, managers, elected and appointed officials, entrepreneurs, and the public relations, legal and other professionals who advise them.…

  • Lingua: Inglese

    Editore: Free Press, 2010

    1451627351 / 9781451627350

    • Brossura

    Da: More Than Words, Waltham, MA, U.S.A.More Than Words

    Venditore con 5 stelle
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    Condizione: Usato - Molto buono

    EUR 2,20

    EUR 3,52 spedizione 
    Spedito in U.S.A.

    Quantità: 1 disponibile

    Condizione: Very Good. A bright, square, and overall a nice copy.

  • Lingua: Inglese

    Editore: Free Press, 1996

    0684823020 / 9780684823027

    • Rilegato
    • Prima edizione

    Da: Better World Books: West, Reno, NV, U.S.A.Better World Books: West

    Venditore con 5 stelle
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    Condizione: Usato - Ottimo

    EUR 6,28

     Spedizione gratuita 
    Spedito in U.S.A.

    Quantità: 1 disponibile

    Condizione: Fine. 1st Edition. Used book that is in almost brand-new condition. May contain a remainder mark. Better World Books: Buy Books. Do Good.

  • Lingua: Inglese

    Editore: Free Press, 1996

    0684823020 / 9780684823027

    • Rilegato
    • Prima edizione

    Da: Better World Books, Mishawaka, IN, U.S.A.Better World Books

    Venditore con 5 stelle
    Contatta il venditore

    Condizione: Usato - Ottimo

    EUR 6,28

     Spedizione gratuita 
    Spedito in U.S.A.

    Quantità: 1 disponibile

    Condizione: Fine. 1st Edition. Used book that is in almost brand-new condition. May contain a remainder mark. Better World Books: Buy Books. Do Good.

  • Lingua: Inglese

    Editore: Free Press, 1996

    0684823020 / 9780684823027

    • Rilegato
    • Prima edizione

    Da: Better World Books, Mishawaka, IN, U.S.A.Better World Books

    Venditore con 5 stelle
    Contatta il venditore

    Condizione: Usato - Molto buono

    EUR 6,28

     Spedizione gratuita 
    Spedito in U.S.A.

    Quantità: 2 disponibili

    Condizione: Very Good. 1st Edition. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

  • Lingua: Inglese

    Editore: Free Press, 1996

    0684823020 / 9780684823027

    • Rilegato

    Da: Austin Goodwill 1101, Austin, TX, U.S.A.Austin Goodwill 1101

    Venditore con 5 stelle
    Contatta il venditore

    Condizione: Usato - Buono

    EUR 3,30

    EUR 2,91 spedizione 
    Spedito in U.S.A.

    Quantità: 1 disponibile

    Condizione: good. Book shows general signs of use and handling. May have light wear on the cover or edges and minimal writing or highlighting. Binding remains tight, and pages are clean and readable.

  • Lingua: Inglese

    Editore: Free Press, 2010

    1451627351 / 9781451627350

    • Brossura

    Da: Wonder Book, Frederick, MD, U.S.A.Wonder Book

    Venditore con 5 stelle
    Contatta il venditore

    Membro dell’associazione: ABAAILAB

    Condizione: Usato - Molto buono

    EUR 6,35

     Spedizione gratuita 
    Spedito in U.S.A.

    Quantità: 1 disponibile

    Condizione: Very Good. Very Good condition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.

  • Lingua: Inglese

    Editore: Free Press, 1996

    0684823020 / 9780684823027

    • Rilegato
    • Firmato

    Da: Wonder Book, Frederick, MD, U.S.A.Wonder Book

    Venditore con 5 stelle
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    Membro dell’associazione: ABAAILAB

    Condizione: Usato - Come nuovo

    EUR 6,35

     Spedizione gratuita 
    Spedito in U.S.A.

    Quantità: 1 disponibile

    Condizione: As New. Signed Copy . Very Good dust jacket. Inscribed by co-author Lawrence Susskind on title page.

  • Lingua: Inglese

    Editore: Free Press, 1996

    0684823020 / 9780684823027

    • Rilegato

    Da: Wonder Book, Frederick, MD, U.S.A.Wonder Book

    Venditore con 5 stelle
    Contatta il venditore

    Membro dell’associazione: ABAAILAB

    Condizione: Usato - Molto buono

    EUR 6,35

     Spedizione gratuita 
    Spedito in U.S.A.

    Quantità: 1 disponibile

    Condizione: Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.

  • Lingua: Inglese

    Editore: Michael O'Mara Books Ltd., 2021

    1789293308 / 9781789293302

    • Rilegato

    Da: BookOutlet, Jefferson City, TN, U.S.A.BookOutlet

    Venditore con 5 stelle
    Contatta il venditore

    Condizione: Nuovo

    EUR 3,62

    EUR 2,87 spedizione 
    Spedito in U.S.A.

    Quantità: Più di 20 disponibili

    Hardcover. Condizione: New. Hardcover. Publisher overstock, may contain remainder mark on edge. Goldhawk, Harry (illustratore).

  • Lingua: Inglese

    Editore: Free Press, 1996

    0684823020 / 9780684823027

    • Rilegato

    Da: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.ThriftBooks-Atlanta

    Venditore con 5 stelle
    Contatta il venditore

    Condizione: Usato - Buono

    EUR 6,84

     Spedizione gratuita 
    Spedito in U.S.A.

    Quantità: 1 disponibile

    Hardcover. Condizione: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

  • Lingua: Inglese

    Editore: Free Press, 1996

    0684823020 / 9780684823027

    • Rilegato

    Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.ThriftBooks-Dallas

    Venditore con 5 stelle
    Contatta il venditore

    Condizione: Usato - Come nuovo

    EUR 6,84

     Spedizione gratuita 
    Spedito in U.S.A.

    Quantità: 1 disponibile

    Hardcover. Condizione: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.

  • Lingua: Inglese

    Editore: Free Press, 2010

    1451627351 / 9781451627350

    • Brossura

    Da: World of Books Inc, Montgomery, IL, U.S.A.World of Books Inc

    Venditore con 4 stelle
    Contatta il venditore

    Condizione: Usato - Molto buono

    EUR 7,63

     Spedizione gratuita 
    Spedito in U.S.A.

    Quantità: 2 disponibili

    Paperback. Condizione: Very Good. Some portion of the American public will react negatively to almost any new corporate initiative, as Disney discovered when it announced its plans to build an historical theme park in Virginia. Similarly, government efforts to change policy or shift budget priorities are invariably met with stiff resistance. In this enormously practical book, Lawrence Susskind and Patrick Field analyze scores of both private and public-sector cases, as well as crisis scenarios such as the Alaskan oil spill, the silicone breast implant controversy, and nuclear plant malfunction at Three Mile Island. They show how resistance to both public and private initiatives can be overcome by a mutual gains approach involving face-to-face negotiation, a strategy applied successfully by over fifteen hundred executives and officials who have attended Professor Susskind's MIT-Harvard "Angry Public" seminars.Susskind and Field outline the six key elements of this approach in order to help business and government leaders negotiate, rather than fight, with their critics. In the process, they show how to identify who the public is, whose concerns to address first, which people and organizations must be convinced of the legitimacy of action taken, and how to assess and respond to different types of anger effectively. Acknowledging the crucial role played by the media in shaping public perception and understanding, Susskind and Field suggest a way to develop media interaction which is consistent with the six mutual gains principles, and also discuss the type of leadership that corporate and government managers must provide in order to combine these ideas into a useful whole.We all need to be concerned about a society in which the public's concerns, fears and anger are not adequately addressed. When corporate and government agencies must spend crucial time and resources on rehashing and defending each decision they make, a frustrated and angry public contributes to the erosion of confidence in our basic institutions and undermines our competitiveness in the international marketplace. In this valuable book, Susskind and Field have produced a strong, clear framework which will help reduce these hidden costs for hundreds of executives, managers, elected and appointed officials, entrepreneurs, and the public relations, legal and other professionals who advise them.…

  • Lingua: Inglese

    Editore: Free Press, 1996

    0684823020 / 9780684823027

    • Rilegato

    Da: St Vincent de Paul of Lane County, Eugene, OR, U.S.A.St Vincent de Paul of Lane County

    Venditore con 5 stelle
    Contatta il venditore

    Condizione: Usato - Buono

    EUR 4,07

    EUR 3,52 spedizione 
    Spedito in U.S.A.

    Quantità: 1 disponibile

    Condizione: Good. hardcover 100% of proceeds go to charity! Good condition with all pages in tact. Item shows signs of use and may have cosmetic defects.

  • Lingua: Inglese

    Editore: Michael O'Mara, 2022

    1789293308 / 9781789293302

    • Rilegato

    Da: HPB-Emerald, Dallas, TX, U.S.A.HPB-Emerald

    Venditore con 5 stelle
    Contatta il venditore

    Condizione: Usato - Molto buono

    EUR 4,74

    EUR 3,31 spedizione 
    Spedito in U.S.A.

    Quantità: 1 disponibile

    Hardcover. Condizione: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority. Goldhawk, Harry (illustratore).

  • Lingua: Inglese

    Editore: Free Press, 2010

    1451627351 / 9781451627350

    • Brossura

    Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.ThriftBooks-Dallas

    Venditore con 5 stelle
    Contatta il venditore

    Condizione: Usato - Discreto

    EUR 8,16

     Spedizione gratuita 
    Spedito in U.S.A.

    Quantità: 1 disponibile

    Paperback. Condizione: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.

  • Lingua: Inglese

    Editore: Free Press, 2010

    1451627351 / 9781451627350

    • Brossura

    Da: ThriftBooks-Phoenix, Phoenix, AZ, U.S.A.ThriftBooks-Phoenix

    Venditore con 5 stelle
    Contatta il venditore

    Condizione: Usato - Molto buono

    EUR 8,16

     Spedizione gratuita 
    Spedito in U.S.A.

    Quantità: 1 disponibile

    Paperback. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

  • Lingua: Inglese

    Editore: Free Press, 2010

    1451627351 / 9781451627350

    • Brossura

    Da: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.ThriftBooks-Atlanta

    Venditore con 5 stelle
    Contatta il venditore

    Condizione: Usato - Molto buono

    EUR 8,16

     Spedizione gratuita 
    Spedito in U.S.A.

    Quantità: 1 disponibile

    Paperback. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

  • Lingua: Inglese

    Editore: Free Press, 2010

    1451627351 / 9781451627350

    • Brossura

    Da: Better World Books: West, Reno, NV, U.S.A.Better World Books: West

    Venditore con 5 stelle
    Contatta il venditore

    Condizione: Usato - Buono

    EUR 8,24

     Spedizione gratuita 
    Spedito in U.S.A.

    Quantità: 1 disponibile

    Condizione: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

  • Lingua: Inglese

    Editore: Free Press, 2010

    1451627351 / 9781451627350

    • Brossura

    Da: Better World Books: West, Reno, NV, U.S.A.Better World Books: West

    Venditore con 5 stelle
    Contatta il venditore

    Condizione: Usato - Ottimo

    EUR 8,24

     Spedizione gratuita 
    Spedito in U.S.A.

    Quantità: 1 disponibile

    Condizione: Fine. Used book that is in almost brand-new condition. May contain a remainder mark. Better World Books: Buy Books. Do Good.

  • Lingua: Inglese

    Editore: Free Press, 1996

    0684823020 / 9780684823027

    • Rilegato

    Da: Goodwill of Greater Milwaukee and Chicago, Racine, WI, U.S.A.Goodwill of Greater Milwaukee and Chicago

    Venditore con 5 stelle
    Contatta il venditore

    Condizione: Usato - Buono

    EUR 5,56

    EUR 2,65 spedizione 
    Spedito in U.S.A.

    Quantità: 1 disponibile

    Condizione: good. Book is considered to be in good or better condition. The actual cover image may not match the stock photo. Hard cover books may show signs of wear on the spine, cover or dust jacket. Paperback book may show signs of wear on spine or cover as well as having a slight bend, curve or creasing to it. Book should have minimal to no writing inside and no highlighting. Pages should be free of tears or creasing. Stickers should not be present on cover or elsewhere, and any CD or DVD expected with the book is included. Book is not a former library copy.…

  • Lingua: Inglese

    Editore: Michael O'Mara, 2021

    1789293308 / 9781789293302

    • Rilegato

    Da: WeBuyBooks, Rossendale, LANCS, Regno UnitoWeBuyBooks

    Venditore con 5 stelle
    Contatta il venditore

    Condizione: Usato - Molto buono

    EUR 1,60

    EUR 6,96 spedizione 
    Spedito da Regno Unito a U.S.A.

    Quantità: 2 disponibili

    hardcover. Condizione: Very Good. Most items will be dispatched the same or the next working day. A copy that has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Goldhawk, Harry (illustratore).

  • Lingua: Inglese

    Editore: Michael O'Mara, 2021

    1789293308 / 9781789293302

    • Rilegato

    Da: WeBuyBooks, Rossendale, LANCS, Regno UnitoWeBuyBooks

    Venditore con 5 stelle
    Contatta il venditore

    Condizione: Usato - Come nuovo

    EUR 1,61

    EUR 6,96 spedizione 
    Spedito da Regno Unito a U.S.A.

    Quantità: 2 disponibili

    hardcover. Condizione: Like New. Most items will be dispatched the same or the next working day. An apparently unread copy in perfect condition. Dust cover is intact with no nicks or tears. Spine has no signs of creasing. Pages are clean and not marred by notes or folds of any kind. Goldhawk, Harry (illustratore).…

  • Lingua: Inglese

    Editore: Michael O'Mara, 2022

    1789293308 / 9781789293302

    • Brossura

    Da: WorldofBooks, Goring-By-Sea, WS, Regno UnitoWorldofBooks

    Venditore con 5 stelle
    Contatta il venditore

    Condizione: Usato - Molto buono

    EUR 2,29

    EUR 6,53 spedizione 
    Spedito da Regno Unito a U.S.A.

    Quantità: 5 disponibili

    Paperback. Condizione: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Goldhawk, Harry (illustratore).

  • Lingua: Inglese

    Editore: Wild Rose Press, 2023

    1509248765 / 9781509248766

    • Brossura

    Da: Books From California, Simi Valley, CA, U.S.A.Books From California

    Venditore con 4 stelle
    Contatta il venditore

    Condizione: Usato - Buono

    EUR 4,54

    EUR 4,40 spedizione 
    Spedito in U.S.A.

    Quantità: 1 disponibile

    paperback. Condizione: Good. Book is bowing/bending. Cover shows light scuffing/edge wear. Pages are clean, crisp, and unmarked. Text block has intact & firm binding.

  • Lingua: Inglese

    Editore: Two Heads Pub, 1993

    1897850050 / 9781897850053

    • Brossura

    Da: WorldofBooks, Goring-By-Sea, WS, Regno UnitoWorldofBooks

    Venditore con 5 stelle
    Contatta il venditore

    Condizione: Usato - Molto buono

    EUR 2,52

    EUR 6,53 spedizione 
    Spedito da Regno Unito a U.S.A.

    Quantità: 3 disponibili

    Paperback. Condizione: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.