Condizione: Acceptable. Item in acceptable condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.
Condizione: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Da: Once Upon A Time Books, Siloam Springs, AR, U.S.A.
paperback. Condizione: Good. This is a used book in good condition and may show some signs of use or wear . This is a used book in good condition and may show some signs of use or wear .
Da: BookHolders, Towson, MD, U.S.A.
Condizione: Fair. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: Reprint ] [ Water Damage: SLIGHT, doesn't affect use ] Publisher: Touchstone Pub Date: 5/18/2000 Binding: paperback Pages: 240 Reprint edition.
Da: Books From California, Simi Valley, CA, U.S.A.
paperback. Condizione: Good.
Da: Lakeside Books, Benton Harbor, MI, U.S.A.
EUR 11,35
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New. Brand New! Not Overstocks or Low Quality Book Club Editions! Direct From the Publisher! We're not a giant, faceless warehouse organization! We're a small town bookstore that loves books and loves it's customers! Buy from Lakeside Books!
Da: California Books, Miami, FL, U.S.A.
EUR 16,78
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
Da: Robinson Street Books, IOBA, Binghamton, NY, U.S.A.
Membro dell'associazione: IOBA
Paperback. Condizione: Very Good. Prompt Shipment, shipped in Boxes, Tracking PROVIDED* Very good. Pages little tan.
Da: Robinson Street Books, IOBA, Binghamton, NY, U.S.A.
Membro dell'associazione: IOBA
Paperback. Condizione: Very Good. Prompt Shipment, shipped in Boxes, Tracking PROVIDEDVery good*.
Da: Robinson Street Books, IOBA, Binghamton, NY, U.S.A.
Membro dell'associazione: IOBA
Paperback. Condizione: Very Good. Prompt Shipment, shipped in Boxes, Tracking PROVIDEDvery good.
Da: Robinson Street Books, IOBA, Binghamton, NY, U.S.A.
Membro dell'associazione: IOBA
Paperback. Condizione: Very Good. Prompt Shipment, shipped in Boxes, Tracking PROVIDEDVery good clean copy.
Da: Robinson Street Books, IOBA, Binghamton, NY, U.S.A.
Membro dell'associazione: IOBA
Paperback. Condizione: Very Good. Prompt Shipment, shipped in Boxes, Tracking PROVIDED.
Da: Revaluation Books, Exeter, Regno Unito
EUR 18,52
Quantità: 2 disponibili
Aggiungi al carrelloPaperback. Condizione: Brand New. 240 pages. 8.25x5.50x0.75 inches. In Stock.
Da: SZ Global, Toronto, ON, Canada
EUR 15,89
Quantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: New. What makes the world's top companies so adept at providing stellar customer service? How do they meet the needs of every customer and still turn healthy profits? And, most important, how can you adapt their practices to fit your business?Thanks to over six years of ongoing research and an investment of $30 million, Arthur Andersen has created its Global Best Practices Database to uncover breakthrough thinking at world-class companies. Now, in Best Practices, Arthur Andersen for the first time shares its understanding of how more than forty best-practices companies focus on their customers, create growth, reduce cost, and increase profits. Managers of any business in any industry can adapt and apply what those companies do best.Unlike most books based merely on an author's own theories or limited anecdotal experience, Best Practices is backed up by 30,000 pages of active, documented data on hundreds of companies worldwide. This book concentrates primarily on customers and how to involve them in everything from the design of products and services to marketing, selling, and product delivery.Perhaps the greatest value of the book lies in its linking of best practices to business processes, thereby encouraging managers to expand their thinking and engage in creative problem-solving with the help of insights from companies inside or outside their own industry For example, the manager of a clothing store chain can study how Federal Express adapted the concept of just-in-time manufacturing to its rapid delivery of parts between supplier and customer. The owner of a small coffee shop chain might learn from American Express and Peapod how to target customers by offering particular products and predicting exactly when they will make their next purchases.These and other examples will help business people diagnose the processes in place at their own companies and determine how best to improve them. Comprehensive and on the cutting edge, Best Practices will serve as an invaluable information resource.
Da: BennettBooksLtd, Los Angeles, CA, U.S.A.
paperback. Condizione: New. In shrink wrap. Looks like an interesting title!