paperback. Condizione: Very Good. Ex-library book* Crease on cover*.
Da: BooksRun, Philadelphia, PA, U.S.A.
Paperback. Condizione: Good. 1. It's a preowned item in good condition and includes all the pages. It may have some general signs of wear and tear, such as markings, highlighting, slight damage to the cover, minimal wear to the binding, etc., but they will not affect the overall reading experience.
Condizione: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.
Condizione: Very Good. 2nd Edition. Used book that is in excellent condition. May show signs of wear or have minor defects.
Condizione: Very Good. 2nd Edition. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.
Condizione: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Condizione: Very Good. 1st Edition. Used book that is in excellent condition. May show signs of wear or have minor defects.
Condizione: Fine. 1st Edition. Used book that is in almost brand-new condition.
Condizione: Very Good. 1st Edition. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.
Paperback. Condizione: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
Paperback. Condizione: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
Paperback. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Paperback. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Paperback. Condizione: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
Soft cover. Condizione: Near Fine. Near Fine condition Softcover includes Index, 214 pages. The exception to the condition is 1 dog eared page.
Condizione: good. The book is in good condition with all pages and cover intact, including the dust jacket if originally issued. The spine may show light wear. Pages may contain some notes or highlighting, and there might be a "From the library of" label. Boxed set packaging, shrink wrap, or included media like CDs may be missing.
Da: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Hardcover. Condizione: Very Good. No Jacket. Missing dust jacket; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Hardcover. Condizione: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
Da: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Hardcover. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Da: Better World Books Ltd, Dunfermline, Regno Unito
EUR 5,33
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: Good. 2nd Edition. Ships from the UK. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
Lingua: Inglese
Editore: McGraw-Hill Professional 01/06/2007, 2007
ISBN 10: 0071484728 ISBN 13: 9780071484725
Da: Bahamut Media, Reading, Regno Unito
EUR 7,30
Quantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.
Da: Reuseabook, Gloucester, GLOS, Regno Unito
EUR 12,84
Quantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Used; Good. Dispatched, from the UK, within 48 hours of ordering. This book is in good condition but will show signs of previous ownership. Please expect some creasing to the spine and/or minor damage to the cover. Grubby book may have mild dirt or some staining, mostly on the edges of pages.
Condizione: Used. pp. 204 2nd Edition.
EUR 19,55
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: Used. pp. 204 Illus.
Da: Hamelyn, Madrid, M, Spagna
EUR 15,09
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: Bueno. : Este completo kit de herramientas contiene 60 actividades listas para usar que se pueden utilizar 'tal cual' en sesiones cortas de menos de una hora o combinadas para crear programas más largos que puede adaptar a las necesidades específicas de sus empleados de primera línea. Todas las actividades han sido probadas y han demostrado ser muy eficaces en el desarrollo de actitudes positivas y comportamientos amigables con el cliente en los empleados de servicio.Además, los participantes en estas sesiones tienden a disfrutarlas y a esperarlas con interés a medida que aprenden a revitalizar su energía en los 'días malos', a escuchar a los clientes con una mente abierta, a aportar empatía a todos los encuentros con los clientes, a superar las barreras que inhiben la resolución de problemas, a utilizar palabras que inspiran confianza, a pacificar a los clientes descontentos, a terminar una conversación con elegancia y a encontrar soluciones 'ganar-ganar' a todo tipo de problemas. EAN: 9780079137739 Tipo: Libros Categoría: Negocios y Economía|Educación Título: The Customer Service Training Tool Kit Autor: Jeff Gee| Val Gee Editorial: McGraw Hill Idioma: en Páginas: 365 Formato: tapa dura.
EUR 21,23
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: Used. pp. 204.
Da: Revaluation Books, Exeter, Regno Unito
EUR 25,75
Quantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Brand New. 1st edition. 230 pages. 8.00x5.25x0.75 inches. In Stock.
Da: Revaluation Books, Exeter, Regno Unito
EUR 29,73
Quantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Brand New. 1st edition. 214 pages. 7.75x5.00x0.50 inches. In Stock.
Da: Revaluation Books, Exeter, Regno Unito
EUR 35,44
Quantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Brand New. 2nd edition. 240 pages. 9.50x7.25x0.50 inches. In Stock.
paperback. Condizione: New. In shrink wrap. Looks like an interesting title!