Madenberg doug (6 risultati)

Condizione: Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc. Hickner, Steve (illustratore).

Condizione: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc. Hickner, Steve (illustratore).

Condizione: Very Good. Signed Copy . Signed by co-author Brian Numainville on title page. Hickner, Steve (illustratore).

Condizione: New. Hickner, Steve (illustratore).

Taschenbuch. Condizione: Neu. Neuware - YOU GOTTA KNOW THE RULES! It's critical to get feedback from the stakeholders of your business-customers, employees, members, business partners, and more. Whether you are conducting a telephone survey, doing in-depth customer interviews, or taking the pulse of your employees, you'll learn how to prepare questions, run the program, and use the information wisely. Read one rule a week-or all 52 at once! Feedback Rules! is your guide to listening to your stakeholders. PRAISE FOR FEEDBACK RULES! 'Great tips and helpful ideas for retailers that want to listen more attentively to their customers and employees.' PETER LARKIN, PRESIDENT AND CEO, NATIONAL GROCERS ASSOCIATION 'Invaluable to any organization.' JAMES G. CONROY, PRESIDENT AND CEO, BOOT BARN 'A fresh and entertaining reminder of the importance of making feedback an essential part of any corporate culture.' MARK J. CENSOPRANO, CHIEF MARKETING OFFICER, ASPEN DENTAL MANAGEMENT. Hickner, Steve (illustratore).…

Condizione: New. &Uumlber den AutorABOUT THE AUTHORS Doug Madenberg is a Principal of the Retail Feedback Group. Since 1995, Doug has been at the forefront of consumer and employee research, helping clients listen and respond to their key stakeholders, . Hickner, Steve (illustratore).