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Digital Customer Service: Transforming Customer Experience for an On-Screen World
Da: Zoom Books East, Glendale Heights, IL, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.
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Digital Customer Service: Transforming Customer Experience for an On-Screen World
Da: Once Upon A Time Books, Siloam Springs, AR, U.S.A.
Valutazione del venditore 4 su 5 stelle
hardcover. Condizione: Good. This is a used book in good condition and may show some signs of use or wear . This is a used book in good condition and may show some signs of use or wear .
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Digital Customer Service : Transforming Customer Experience for an on-Screen World
Lingua: Inglese
Editore: Wiley & Sons, Incorporated, John, 2021
ISBN 10: 1119841909 ISBN 13: 9781119841906
Da: Better World Books, Mishawaka, IN, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Digital Customer Service: Transforming Customer Experience for an On-Screen World
Da: Wonder Book, Frederick, MD, U.S.A.
Membro dell'associazione: ABAA ILAB
Valutazione del venditore 5 su 5 stelle
Copia autografata
Condizione: Good. Signed Copy . Very Good dust jacket. Signed by authors on title page. Slightly dampstained.
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Digital Customer Service: Transforming Customer Experience for an On-Screen World
Da: Wonder Book, Frederick, MD, U.S.A.
Membro dell'associazione: ABAA ILAB
Valutazione del venditore 5 su 5 stelle
Condizione: As New. Like New condition. Very Good dust jacket. A near perfect copy that may have very minor cosmetic defects.
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hardcover. Condizione: Very Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or limited writing/highlighting. We ship orders daily and Customer Service is our top priority!
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Digital Customer Service: Transforming Customer Experience for an On-Screen World
Da: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Valutazione del venditore 5 su 5 stelle
Hardcover. Condizione: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.
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Digital Customer Service: Transforming Customer Experience for an On-Screen World
Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Valutazione del venditore 5 su 5 stelle
Hardcover. Condizione: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.
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Digital Customer Service : Transforming Customer Experience for an On-Screen World
Da: GreatBookPrices, Columbia, MD, U.S.A.
Valutazione del venditore 5 su 5 stelle
EUR 20,78
Spedizione EUR 2,32
Spedito in U.S.A.Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: As New. Unread book in perfect condition.
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Digital Customer Service : Transforming Customer Experience for an On-Screen World
Da: GreatBookPrices, Columbia, MD, U.S.A.
Valutazione del venditore 5 su 5 stelle
EUR 21,02
Spedizione EUR 2,32
Spedito in U.S.A.Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
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Digital Customer Service: Transforming Customer Experience for an On-Screen World
Da: Majestic Books, Hounslow, Regno Unito
Valutazione del venditore 4 su 5 stelle
EUR 27,76
Spedizione EUR 7,53
Spedito da Regno Unito a U.S.A.Quantità: 3 disponibili
Aggiungi al carrelloCondizione: New.
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Digital Customer Service Transforming Customer Experience for An OnScreen World
Da: Revaluation Books, Exeter, Regno Unito
Valutazione del venditore 5 su 5 stelle
EUR 26,30
Spedizione EUR 11,59
Spedito da Regno Unito a U.S.A.Quantità: 2 disponibili
Aggiungi al carrelloHardcover. Condizione: Brand New. 256 pages. 9.10x5.90x1.00 inches. In Stock.
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Digital Customer Service : Transforming Customer Experience for an On-Screen World
Da: GreatBookPricesUK, Woodford Green, Regno Unito
Valutazione del venditore 5 su 5 stelle
EUR 22,78
Spedizione EUR 17,38
Spedito da Regno Unito a U.S.A.Quantità: 4 disponibili
Aggiungi al carrelloCondizione: New.
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Digital Customer Service: Transforming Customer Experience for an On-Screen World
Da: Ria Christie Collections, Uxbridge, Regno Unito
Valutazione del venditore 5 su 5 stelle
EUR 26,54
Spedizione EUR 13,88
Spedito da Regno Unito a U.S.A.Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New. In.
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Digital Customer Service : Transforming Customer Experience for an On-Screen World
Da: GreatBookPricesUK, Woodford Green, Regno Unito
Valutazione del venditore 5 su 5 stelle
EUR 25,11
Spedizione EUR 17,38
Spedito da Regno Unito a U.S.A.Quantità: 4 disponibili
Aggiungi al carrelloCondizione: As New. Unread book in perfect condition.
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Digital Customer Service: Transforming Customer Experience for an On-Screen World
Da: Books Puddle, New York, NY, U.S.A.
Valutazione del venditore 4 su 5 stelle
Condizione: New.
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Digital Customer Service Transforming Customer Experience for An OnScreen World
Da: Revaluation Books, Exeter, Regno Unito
Valutazione del venditore 5 su 5 stelle
EUR 34,48
Spedizione EUR 11,59
Spedito da Regno Unito a U.S.A.Quantità: 2 disponibili
Aggiungi al carrelloHardcover. Condizione: Brand New. 256 pages. 9.10x5.90x1.00 inches. In Stock.
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Digital Customer Service: Transforming Customer Experience for an On-Screen World
Da: London Bridge Books, London, Regno Unito
Valutazione del venditore 5 su 5 stelle
EUR 5,05
Spedizione EUR 52,14
Spedito da Regno Unito a U.S.A.Quantità: 2 disponibili
Aggiungi al carrellohardcover. Condizione: Good.
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Digital Customer Service (Hardcover)
Lingua: Inglese
Editore: John Wiley & Sons Inc, New York, 2021
ISBN 10: 1119841909 ISBN 13: 9781119841906
Da: Grand Eagle Retail, Bensenville, IL, U.S.A.
Valutazione del venditore 5 su 5 stelle
Hardcover. Condizione: new. Hardcover. Digital Customer Service is the new standard for creating a 5-star customer experience As much as technology has improved our lives, for many people customer service experiences remain unnecessarily frustrating. But the advent of Digital Customer Service (DCS) promises to make these interactions seamless and effortless by creating experiences that occur entirely on a customer's own screen, even in situations where it is preferable to speak to an agent. Digital Customer Service: Transforming Customer Experience for an On-Screen World traces the evolution of customer serviceas well as the evolution of customer expectations and the underlying psychology that drives customer behavior - from the days of the first call centers in the 1980s all the way to today's digital world. Written for Customer Service and Customer Experience leaders as well as C-suite executives (CEOs, CFOs, CIOs), Digital Customer Service helps business leaders balance three critical priorities: Creating an excellent experience for customers that increases customer loyalty and profitabilityDriving down the cost of Customer Service/Support interactions, while increasing revenue through Sales interactionsMoving quickly toward the goal of "digital transformation" We have discoveredin our research and our first-hand experiencethat when companies commit to achieving true Digital Customer Service, they can make significant progress toward all three of these goals at once. Digital Customer Service provides the roadmap for how your company can get there. And when you do, who wins? EVERYONE. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
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Digital Customer Service (Hardcover)
Lingua: Inglese
Editore: John Wiley & Sons Inc, New York, 2021
ISBN 10: 1119841909 ISBN 13: 9781119841906
Da: CitiRetail, Stevenage, Regno Unito
Valutazione del venditore 5 su 5 stelle
EUR 30,41
Spedizione EUR 42,87
Spedito da Regno Unito a U.S.A.Quantità: 1 disponibili
Aggiungi al carrelloHardcover. Condizione: new. Hardcover. Digital Customer Service is the new standard for creating a 5-star customer experience As much as technology has improved our lives, for many people customer service experiences remain unnecessarily frustrating. But the advent of Digital Customer Service (DCS) promises to make these interactions seamless and effortless by creating experiences that occur entirely on a customer's own screen, even in situations where it is preferable to speak to an agent. Digital Customer Service: Transforming Customer Experience for an On-Screen World traces the evolution of customer serviceas well as the evolution of customer expectations and the underlying psychology that drives customer behavior - from the days of the first call centers in the 1980s all the way to today's digital world. Written for Customer Service and Customer Experience leaders as well as C-suite executives (CEOs, CFOs, CIOs), Digital Customer Service helps business leaders balance three critical priorities: Creating an excellent experience for customers that increases customer loyalty and profitabilityDriving down the cost of Customer Service/Support interactions, while increasing revenue through Sales interactionsMoving quickly toward the goal of "digital transformation" We have discoveredin our research and our first-hand experiencethat when companies commit to achieving true Digital Customer Service, they can make significant progress toward all three of these goals at once. Digital Customer Service provides the roadmap for how your company can get there. And when you do, who wins? EVERYONE. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.
