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  • Lingua: Inglese

    Editore: Van Haren Publishing BV, 2006

    9077212698 / 9789077212691

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    Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condizione: Usato - Molto buono

    EUR 3,93

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    Quantità: 1 disponibile

    Paperback. Condizione: Very Good. This book considers the design and implementation of metrics in service organizations using industry standard frameworks. It uses the ITIL process structure and many principles from the ITIL and ISO20000 (BS15000) as a basis. It is a general guide to the use of metrics as a mechanism to control and steer IT service organizations. A major reason for covering this topic is that many organizations have found it very difficult to use metrics properly. This book will deal with the causes of the difficulties to implementing metrics and will present workable solutions. It provides a general guide to the design, implementation and use of metrics as a mechanism to control and steer IT service organizations. It also provides specific recommendations for applying metrics across the ITIL, ISO20000 (BS15000) and other processes, discussing the rationale of the recommendations.…

  • Lingua: Inglese

    Editore: Van Haren Publishing, 2006

    9077212698 / 9789077212691

    • Brossura

    Da: 3Brothers Bookstore, Egg harbor township, NJ, U.S.A.3Brothers Bookstore

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    Condizione: Usato - Molto buono

    EUR 3,94

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    Quantità: 1 disponibile

    Condizione: very_good. Cover may have light wear, pages in very good condition and binding is sturdy; may have other light shelf wear or creases. May have notes or highlighting.

  • Lingua: Inglese

    Editore: New York Review Books, 2022

    1681376636 / 9781681376639

    • Brossura

    Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condizione: Usato - Buono

    EUR 4,11

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    Paperback. Condizione: Good. In this spiritual sequel to his influential Reading for the Plot, Peter Brooks examines the dangerously alluring power of storytelling. "There's nothing in the world more powerful than a good story. Nothing can stop it. Nothing can defeat it." So begins the scholar and literary critic Peter Brooks's reckoning with today's flourishing cult of story. Forty years after publishing his seminal workReading for the Plot, his important contribution to what came to be known as the "narrative turn" in contemporary criticism and philosophy, Brooks returns to question the unquestioning fashion in which story is now embraced as an excuse or explanation and the fact that every brand or politician comes equipped with one. In a discussion that ranges fromThe Girl on the Trainto legal argument, Brooks reminds us that among the powers of narrative is the power to deceive.…

  • Lingua: Inglese

    Editore: New York Review Books, 2022

    1681376636 / 9781681376639

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    Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condizione: Usato - Molto buono

    EUR 4,11

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    Quantità: 2 disponibili

    Paperback. Condizione: Very Good. In this spiritual sequel to his influential Reading for the Plot, Peter Brooks examines the dangerously alluring power of storytelling. "There's nothing in the world more powerful than a good story. Nothing can stop it. Nothing can defeat it." So begins the scholar and literary critic Peter Brooks's reckoning with today's flourishing cult of story. Forty years after publishing his seminal workReading for the Plot, his important contribution to what came to be known as the "narrative turn" in contemporary criticism and philosophy, Brooks returns to question the unquestioning fashion in which story is now embraced as an excuse or explanation and the fact that every brand or politician comes equipped with one. In a discussion that ranges fromThe Girl on the Trainto legal argument, Brooks reminds us that among the powers of narrative is the power to deceive.…

  • Lingua: Inglese

    Editore: Yale University Press, 1998

    0300074905 / 9780300074901

    • Brossura

    Da: Zoom Books Company, Lynden, WA, U.S.A.Zoom Books Company

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    Condizione: Usato - Molto buono

    EUR 4,12

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    Quantità: 1 disponibile

    Condizione: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

  • Lingua: Inglese

    Editore: New York Review Books, 2022

    1681376636 / 9781681376639

    • Brossura

    Da: Zoom Books East, Glendale Heights, IL, U.S.A.Zoom Books East

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    Condizione: Usato - Molto buono

    EUR 4,12

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    Quantità: 1 disponibile

    Condizione: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

  • Lingua: Inglese

    Editore: Modern Library, 2000

    0679783342 / 9780679783343

    • Brossura

    Da: Zoom Books Company, Lynden, WA, U.S.A.Zoom Books Company

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    Condizione: Usato - Molto buono

    EUR 4,20

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    Quantità: 1 disponibile

    Condizione: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

  • Lingua: Inglese

    Editore: Modern Library, 2000

    0679783342 / 9780679783343

    • Brossura

    Da: Zoom Books East, Glendale Heights, IL, U.S.A.Zoom Books East

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    Condizione: Usato - Buono

    EUR 4,36

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    Quantità: 1 disponibile

    Condizione: good. Book is in good condition and may include underlining highlighting and minimal wear. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

  • Lingua: Inglese

    Editore: Edc Pub (edition ), 1994

    0746009860 / 9780746009864

    • Brossura

    Da: BooksRun, Philadelphia, PA, U.S.A.BooksRun

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    Condizione: Usato - Molto buono

    EUR 4,46

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    Quantità: 1 disponibile

    Paperback. Condizione: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Lingua: Inglese

    Editore: Yale University Press, 1996

    0300066759 / 9780300066753

    • Rilegato

    Da: Zoom Books Company, Lynden, WA, U.S.A.Zoom Books Company

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    Condizione: Usato - Molto buono

    EUR 4,50

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    Quantità: 1 disponibile

    Condizione: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

  • Lingua: Inglese

    Editore: New York Review Books (edition ), 2022

    1681376636 / 9781681376639

    • Brossura

    Da: BooksRun, Philadelphia, PA, U.S.A.BooksRun

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    Condizione: Usato - Molto buono

    EUR 4,69

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    Quantità: 1 disponibile

    Paperback. Condizione: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Lingua: Inglese

    Editore: McGraw-Hill Companies (edition 10), 2014

    1259138593 / 9781259138591

    • Rilegato

    Da: BooksRun, Philadelphia, PA, U.S.A.BooksRun

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    Condizione: Usato - Discreto

    EUR 4,91

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    Quantità: 1 disponibile

    Hardcover. Condizione: Fair. 10. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.

  • Lingua: Inglese

    Editore: Benedikt Taschen, 2001

    3822860557 / 9783822860557

    • Rilegato

    Da: Evergreen Goodwill, Seattle, WA, U.S.A.Evergreen Goodwill

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    Condizione: Usato - Buono

    EUR 1,40

    EUR 3,61 spedizione 
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    Quantità: 1 disponibile

    hardcover. Condizione: Good.

  • Lingua: Inglese

    Editore: Fordham University Press (edition 1), 2014

    0823257053 / 9780823257058

    • Brossura

    Da: BooksRun, Philadelphia, PA, U.S.A.BooksRun

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    Condizione: Usato - Molto buono

    EUR 5,14

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    Quantità: 1 disponibile

    Paperback. Condizione: Very Good. 1. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Lingua: Inglese

    Editore: Modern Library (edition Modern Library), 2000

    0679783342 / 9780679783343

    • Brossura

    Da: BooksRun, Philadelphia, PA, U.S.A.BooksRun

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    Condizione: Usato - Discreto

    EUR 5,25

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    Quantità: 1 disponibile

    Paperback. Condizione: Fair. Modern Library. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.

  • Lingua: Inglese

    Editore: Modern Library, 2000

    0679783342 / 9780679783343

    • Brossura

    Da: Greenworld Books, arlington, TX, U.S.A.Greenworld Books

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    Condizione: Usato - Molto buono

    EUR 5,34

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    Quantità: 1 disponibile

    Condizione: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.

  • Lingua: Inglese

    Editore: TBS The Book Service Ltd, 1989

    0723568480 / 9780723568483

    • Rilegato

    Da: AwesomeBooks, Wallingford, Regno UnitoAwesomeBooks

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    Condizione: Usato - Molto buono

    EUR 2,90

    EUR 2,38 spedizione 
    Spedito da Regno Unito a U.S.A.

    Quantità: 2 disponibili

    Hardcover. Condizione: Very Good. Cub Scout Annual 1990 This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .…

  • Lingua: Inglese

    Editore: WW Norton & Co, 1997

    039397166X / 9780393971668

    Serie: Libro 124 di 57 - Norton Critical Editions

    • Brossura

    Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condizione: Usato - Discreto

    EUR 5,52

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    Quantità: 2 disponibili

    Paperback. Condizione: Fair. The text is that of Burton Raffells acclaimed 1994 translation.

  • Lingua: Inglese

    Editore: WW Norton & Co, 1997

    039397166X / 9780393971668

    Serie: Libro 124 di 57 - Norton Critical Editions

    • Brossura

    Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condizione: Usato - Buono

    EUR 5,52

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    Quantità: 8 disponibili

    Paperback. Condizione: Good. The text is that of Burton Raffells acclaimed 1994 translation.

  • Lingua: Inglese

    Editore: W. W. Norton & Company, 1997

    039397166X / 9780393971668

    Serie: Libro 124 di 57 - Norton Critical Editions

    • Brossura

    Da: Indiana Book Company, Marion, IN, U.S.A.Indiana Book Company

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    Condizione: Usato - Discreto

    EUR 2,50

    EUR 2,94 spedizione 
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    Quantità: 1 disponibile

    Condizione: Acceptable. Water damage on pages Ships same or next business day with delivery confirmation. Acceptable condition. Contains highlighting. Expedited shipping available.

  • Lingua: Inglese

    Editore: Yale University Press, 1998

    0300074905 / 9780300074901

    • Brossura

    Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condizione: Usato - Molto buono

    EUR 5,58

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    Quantità: 1 disponibile

    Paperback. Condizione: Very Good. In this volume, scholars from the worlds of law and literature take a probing look at how and why stories are told in the law. Experts discuss how narratives presented in trials and in Supreme Court opinions are told and listened to, and how they affect legal thinking and judgement.…

  • Lingua: Inglese

    Editore: Yale University Press, 1996

    0300066759 / 9780300066753

    • Rilegato

    Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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    Condizione: Usato - Buono

    EUR 5,58

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    Quantità: 1 disponibile

    Hardback. Condizione: Good. Law is an area where vivid human stories are played out with very high stakes. This text examines how and why stories are told in the law and how they are constructed and made effective. It seeks to open new perspectives on the law as narrative exchange, performance, explanation. …

  • Lingua: Inglese

    Editore: W. W. Norton & Company, 1997

    039397166X / 9780393971668

    Serie: Libro 124 di 57 - Norton Critical Editions

    • Brossura

    Da: Evergreen Goodwill, Seattle, WA, U.S.A.Evergreen Goodwill

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    Condizione: Usato - Discreto

    EUR 1,88

    EUR 3,61 spedizione 
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    Quantità: 1 disponibile

    paperback. Condizione: Acceptable.

  • Lingua: Inglese

    Editore: New York Review Books (edition ), 2022

    1681376636 / 9781681376639

    • Brossura

    Da: BooksRun, Philadelphia, PA, U.S.A.BooksRun

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    Condizione: Usato - Molto buono

    EUR 5,65

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    Quantità: 1 disponibile

    Paperback. Condizione: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Lingua: Inglese

    Editore: CAB International, 2007

    1845932811 / 9781845932817

    • Brossura

    Da: Zoom Books East, Glendale Heights, IL, U.S.A.Zoom Books East

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    Condizione: Usato - Buono

    EUR 5,66

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    Quantità: 1 disponibile

    Condizione: good. Book is in good condition and may include underlining highlighting and minimal wear. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

  • Lingua: Inglese

    Editore: W. W. Norton & Company, 1997

    039397166X / 9780393971668

    Serie: Libro 124 di 57 - Norton Critical Editions

    • Brossura

    Da: Greenworld Books, arlington, TX, U.S.A.Greenworld Books

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    Condizione: Usato - Molto buono

    EUR 5,67

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    Quantità: 1 disponibile

    Condizione: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.

  • Lingua: Inglese

    Editore: Van Haren Publishing BV, 2006

    9077212698 / 9789077212691

    • Brossura

    Da: World of Books Inc, Montgomery, IL, U.S.A.World of Books Inc

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    Condizione: Usato - Molto buono

    EUR 5,79

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    Quantità: 1 disponibile

    Paperback. Condizione: Very Good. This book considers the design and implementation of metrics in service organizations using industry standard frameworks. It uses the ITIL process structure and many principles from the ITIL and ISO20000 (BS15000) as a basis. It is a general guide to the use of metrics as a mechanism to control and steer IT service organizations. A major reason for covering this topic is that many organizations have found it very difficult to use metrics properly. This book will deal with the causes of the difficulties to implementing metrics and will present workable solutions. It provides a general guide to the design, implementation and use of metrics as a mechanism to control and steer IT service organizations. It also provides specific recommendations for applying metrics across the ITIL, ISO20000 (BS15000) and other processes, discussing the rationale of the recommendations.…

  • Lingua: Inglese

    Editore: Publications International, Ltd./Lincolnwood, Illinois,, 1993

    0785303995 / 9780785303992

    • Brossura

    Da: Alf Books, Menomonie, WI, U.S.A.Alf Books

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    Condizione: Usato

    EUR 2,10

    EUR 3,62 spedizione 
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    Quantità: 1 disponibile

    soft cover, as new condition, 64 pages, 8 1/4 x 10 7/8 inches, very good + book condition, no dust jacket, juvenile picture book.

  • Lingua: Inglese

    Editore: Yale University Press (edition Revised ed.), 1998

    0300074905 / 9780300074901

    • Brossura

    Da: BooksRun, Philadelphia, PA, U.S.A.BooksRun

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    Condizione: Usato - Molto buono

    EUR 5,84

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    Quantità: 1 disponibile

    Paperback. Condizione: Very Good. Revised ed. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Lingua: Inglese

    Editore: Edc Pub, 1994

    0746009860 / 9780746009864

    • Brossura

    Da: Half Price Books Inc., Dallas, TX, U.S.A.Half Price Books Inc.

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    Condizione: Usato - Molto buono

    EUR 2,42

    EUR 3,39 spedizione 
    Spedito in U.S.A.

    Quantità: 1 disponibile

    paperback. Condizione: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.