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hardcover. Condizione: Good.
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Empathy In Action: How to Deliver Great Customer Experiences at Scale
Lingua: Inglese
Editore: Ideapress Publishing (edition ), 2022
ISBN 10: 1646870433 ISBN 13: 9781646870431
Da: BooksRun, Philadelphia, PA, U.S.A.
Valutazione del venditore 5 su 5 stelle
Hardcover. Condizione: Very Good. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.
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Empathy In Action: How to Deliver Great Customer Experiences at Scale
Da: Half Price Books Inc., Dallas, TX, U.S.A.
Valutazione del venditore 5 su 5 stelle
hardcover. Condizione: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
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Empathy In Action: How to Deliver Great Customer Experiences at Scale
Da: Books-FYI, Inc., Cadiz, KY, U.S.A.
Valutazione del venditore 5 su 5 stelle
hardcover. Condizione: Good. This isn't just another used book â" it's a well-loved copy that's been waiting for the right reader. While some listings brag about "perfect" condition (and charge more), this one delivers the full story, clean pages, and zero risk at a better price. What Will You Get: ? All pages intact and fully readable ? No underlining/highlighting / smoke-free / fast shippingusing Amazon's shipping service ? The same powerful content that makes this book a favorite ? My personal guarantee: If it's not as described, return it hassle-free.
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hardcover. Condizione: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
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Empathy in Action : How to Deliver Great Customer Experiences at Scale
Da: Better World Books: West, Reno, NV, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Empathy in Action: How to Deliver Great Customer Experiences at Scale
Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Valutazione del venditore 5 su 5 stelle
Hardcover. Condizione: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.
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Empathy in Action: How to Deliver Great Customer Experiences at Scale
Da: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Valutazione del venditore 5 su 5 stelle
Hardcover. Condizione: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.
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Empathy in Action: How to Deliver Great Customer Experiences at Scale
Da: ThriftBooks-Reno, Reno, NV, U.S.A.
Valutazione del venditore 5 su 5 stelle
Hardcover. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Empathy in Action: How to Deliver Great Customer Experiences at Scale
Da: ThriftBooks-Phoenix, Phoenix, AZ, U.S.A.
Valutazione del venditore 5 su 5 stelle
Hardcover. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Empathy in Action: How to Deliver Great Customer Experiences at Scale
Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Valutazione del venditore 5 su 5 stelle
Hardcover. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Empathy in Action: How to Deliver Great Customer Experiences at Scale
Da: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Valutazione del venditore 5 su 5 stelle
Hardcover. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Recruiting and Retaining Call Center Employees (in Action Case Study Series)
Lingua: Inglese
Editore: American Society for Training & Development, 2001
ISBN 10: 1562862944 ISBN 13: 9781562862947
Da: Better World Books: West, Reno, NV, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: Fine. Used book that is in almost brand-new condition. May contain a remainder mark. Better World Books: Buy Books. Do Good.
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Empathy In Action: How to Deliver Great Customer Experiences at Scale
Lingua: Inglese
Editore: Influential Marketing Group, 2021
ISBN 10: 1646870433 ISBN 13: 9781646870431
Da: Red's Corner LLC, Tucker, GA, U.S.A.
Valutazione del venditore 5 su 5 stelle
Hardcover. Condizione: New. All orders ship by next business day! This is a new book. We are a small company and very thankful for your business!
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Empathy In Action: How to Deliver Great Customer Experiences at Scale
Lingua: Inglese
Editore: Ideapress Publishing March 2022, 2022
ISBN 10: 1646870433 ISBN 13: 9781646870431
Da: Dunaway Books, St. Louis, MO, U.S.A.
Valutazione del venditore 4 su 5 stelle
Hardcover. Condizione: Fine. Condizione sovraccoperta: Very Good. Pages are clean and bright with no markings. Trivial shelving wear.
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Empathy In Action: How to Deliver Great Customer Experiences at Scale
Da: Books From California, Simi Valley, CA, U.S.A.
Valutazione del venditore 4 su 5 stelle
hardcover. Condizione: Fine.
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Empathy In Action: How to Deliver Great Customer Experiences at Scale
Da: Books From California, Simi Valley, CA, U.S.A.
Valutazione del venditore 4 su 5 stelle
hardcover. Condizione: Very Good.
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Empathy in Action How to Deliver Great Customer Experiences At Scale
Da: Mahler Books, PFLUGERVILLE, TX, U.S.A.
Valutazione del venditore 5 su 5 stelle
Hardcover. Condizione: Very Good. Condizione sovraccoperta: Very Good. This book is in very good condition; no remainder marks. Dustjacket does have some shelfwear. Inside pages are clean. ; 352 pages.
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Empathy In Action: How to Deliver Great Customer Experiences at Scale
Da: Bahamut Media, Reading, Regno Unito
Valutazione del venditore 5 su 5 stelle
EUR 8,89
Spedizione EUR 8,10
Spedito da Regno Unito a U.S.A.Quantità: 1 disponibili
Aggiungi al carrellohardcover. Condizione: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.
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Empathy In Action: How to Deliver Great Customer Experiences at Scale
Da: AwesomeBooks, Wallingford, Regno Unito
Valutazione del venditore 5 su 5 stelle
EUR 11,93
Spedizione EUR 5,79
Spedito da Regno Unito a U.S.A.Quantità: 1 disponibili
Aggiungi al carrelloCondizione: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .
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EMPATHY IN ACTION How to Deliver Great Customer Experiences At Scale
Da: BuyBuyBooks, Manhasset, NY, U.S.A.
Valutazione del venditore 5 su 5 stelle
Hardcover. Condizione: New. Condizione sovraccoperta: New. MINT BOOK AND MINT DJ.
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Empathy in Action : How to Deliver Great Customer Experiences at Scale
Da: GreatBookPrices, Columbia, MD, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: New.
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Empathy in Action : How to Deliver Great Customer Experiences at Scale
Da: GreatBookPrices, Columbia, MD, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: As New. Unread book in perfect condition.
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Hardback. Condizione: New. A bold new look at how technology can become a force multiplier to deliver more empathy and integrate deeper, more personalized human connections into everyday business interactions at scale. While the world has never needed more empathy than today, too often technology is used by businesses as a substitute and a barrier to real human connection. We've all experienced dumb chatbots, automated scripts and poor employee interactions that dehumanizes customer interactions.That's because brands have focused on company centric business strategies, processes and technology.However, simply put: No customers, no business. What if, by transforming the old company-centric way of doing business and putting customers and employees front and center, businesses could succeed faster than ever before and not at the expense of their most important assets-the very people who make it possible to be in business? Empathy is a powerful construct for a better world and a better business. It's not a synonym for nice. Empathy is about respect and treating people in the context of their unique situation in a highly personalized way. In this groundbreaking new book, longtime technology leader and current CEO of Genesys, Tony Bates teams up with researcher and customer experience evangelist, Dr. Natalie Petouhoff to define a new path forward to put empathy into action. By using strategies and technologies as the flywheel to orchestrate systems of listening, understanding and predicting, as well as, taking action and learning from those interactions at scale, businesses can easily put the customer and employee first, not only meet the ever-changing customer and employee expectations, but also leapfrog their competition. They predict empathy is the next frontier in technology. This book is aimed at sparking an industry-wide conversation about how exponential technologies like, AI and cloud can enable a more empathetic world.
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Empathy In Action
Da: Rarewaves.com USA, London, LONDO, Regno Unito
Valutazione del venditore 5 su 5 stelle
EUR 31,26
Spedizione gratuita
Spedito da Regno Unito a U.S.A.Quantità: 11 disponibili
Aggiungi al carrelloHardback. Condizione: New. A bold new look at how technology can become a force multiplier to deliver more empathy and integrate deeper, more personalized human connections into everyday business interactions at scale. While the world has never needed more empathy than today, too often technology is used by businesses as a substitute and a barrier to real human connection. We've all experienced dumb chatbots, automated scripts and poor employee interactions that dehumanizes customer interactions.That's because brands have focused on company centric business strategies, processes and technology.However, simply put: No customers, no business. What if, by transforming the old company-centric way of doing business and putting customers and employees front and center, businesses could succeed faster than ever before and not at the expense of their most important assets-the very people who make it possible to be in business? Empathy is a powerful construct for a better world and a better business. It's not a synonym for nice. Empathy is about respect and treating people in the context of their unique situation in a highly personalized way. In this groundbreaking new book, longtime technology leader and current CEO of Genesys, Tony Bates teams up with researcher and customer experience evangelist, Dr. Natalie Petouhoff to define a new path forward to put empathy into action. By using strategies and technologies as the flywheel to orchestrate systems of listening, understanding and predicting, as well as, taking action and learning from those interactions at scale, businesses can easily put the customer and employee first, not only meet the ever-changing customer and employee expectations, but also leapfrog their competition. They predict empathy is the next frontier in technology. This book is aimed at sparking an industry-wide conversation about how exponential technologies like, AI and cloud can enable a more empathetic world.
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Empathy In Action: How to Deliver Great Customer Experiences at Scale
Da: Ria Christie Collections, Uxbridge, Regno Unito
Valutazione del venditore 5 su 5 stelle
EUR 25,35
Spedizione EUR 13,90
Spedito da Regno Unito a U.S.A.Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New. In.
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Empathy in Action : How to Deliver Great Customer Experiences at Scale
Da: GreatBookPricesUK, Woodford Green, Regno Unito
Valutazione del venditore 5 su 5 stelle
EUR 25,34
Spedizione EUR 17,41
Spedito da Regno Unito a U.S.A.Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
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Empathy in Action : How to Deliver Great Customer Experiences at Scale
Da: GreatBookPricesUK, Woodford Green, Regno Unito
Valutazione del venditore 5 su 5 stelle
EUR 26,98
Spedizione EUR 17,41
Spedito da Regno Unito a U.S.A.Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: As New. Unread book in perfect condition.
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Empathy In Action: How to Deliver Great Customer Experiences at Scale
Da: Mooney's bookstore, Den Helder, Paesi Bassi
Valutazione del venditore 4 su 5 stelle
EUR 31,72
Spedizione EUR 14,95
Spedito da Paesi Bassi a U.S.A.Quantità: 1 disponibili
Aggiungi al carrelloCondizione: Very good.
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Empathy In Action: How to Deliver Great Customer Experiences at Scale
Da: Mooney's bookstore, Den Helder, Paesi Bassi
Valutazione del venditore 4 su 5 stelle
EUR 37,02
Spedizione EUR 14,95
Spedito da Paesi Bassi a U.S.A.Quantità: 1 disponibili
Aggiungi al carrelloCondizione: Very good.
