EUR 5,26
Quantità: 4 disponibili
Aggiungi al carrelloCondizione: New. pp. 280.
Condizione: New. pp. 280.
EUR 4,09
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present.
Lingua: Inglese
Editore: Rupa Publications (Rupa & Co.), 2011
ISBN 10: 8129117843 ISBN 13: 9788129117847
Da: Majestic Books, Hounslow, Regno Unito
EUR 6,83
Quantità: 4 disponibili
Aggiungi al carrelloCondizione: New. pp. xv + 349.
EUR 7,41
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: New. pp. 272.
EUR 5,66
Quantità: 4 disponibili
Aggiungi al carrelloCondizione: New. pp. 280.
Lingua: Inglese
Editore: Rupa Publications (Rupa & Co.), 2011
ISBN 10: 8129117843 ISBN 13: 9788129117847
Da: Books Puddle, New York, NY, U.S.A.
Condizione: New. pp. xv + 349.
Condizione: New. pp. 272.
Lingua: Inglese
Editore: Rupa Publications (Rupa & Co.), 2011
ISBN 10: 8129117843 ISBN 13: 9788129117847
Da: Biblios, Frankfurt am main, HESSE, Germania
EUR 7,13
Quantità: 4 disponibili
Aggiungi al carrelloCondizione: New. pp. xv + 349 Acknowledgements.
Condizione: New. pp. xv + 296.
EUR 9,50
Quantità: 1 disponibili
Aggiungi al carrelloSoft cover. Condizione: New. Condizione sovraccoperta: New. Along the Way is the story of three friends, Venkat, Raj and Adi and their attempts to find their footing in the IT industry. Offering a glimpse into the lives of software engineers and the workings of the IT industry, Along the Way is, in essence, a love story, that also explores friendship, workplace politics, family dynamics and clashes of cultures.
Lingua: Inglese
Editore: Penguin Random House India, 2011
ISBN 10: 0143416758 ISBN 13: 9780143416753
Da: PBShop.store US, Wood Dale, IL, U.S.A.
PAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.
EUR 3,84
Quantità: 5 disponibili
Aggiungi al carrelloN.A. Condizione: New. ISBN:9788129117847 N.A.
Da: Bookbot, Prague, Repubblica Ceca
EUR 8,28
Quantità: 1 disponibili
Aggiungi al carrelloSoftcover. Condizione: Fine. Leichte Kratzer / Abnutzungen / Druckstellen; Gebrochener Buchrucken. Many companies fail to complete the last ten percent of their initiatives, negatively impacting customer experience. However, some organizations excel by placing customers at the center of their operations. Sam Walton, founder of Walmart, emphasized that the customer is the only boss. Jack Taylor of Enterprise-Rent-A-Car noted that caring for employees leads to better customer service. Nestle innovated by studying customer cognitive patterns, while Starbucks prioritized customer experience. Southwest Airlines introduced a new industry model, and Zappos achieved billion-dollar status within ten years by focusing on customer service. What sets these companies apart is their commitment to creating customer and people-centric service excellence models centered on values, processes, and development. They define service excellence by managing customer expectations and consistently delivering on promises. About the Author: T. G. C. Prasad is a bestselling author of various management and fiction works. He consults and advises CEOs, HR leaders, and senior executives on people strategy. He also runs TGC Consulting, which offers executive search, senior management coaching, and strategic people advisory services to global MNCs, Indian conglomerates, and PE/VC-funded ventures across diverse sectors, including IT, e-commerce, healthcare, pharmaceuticals, retail, manufacturing, BFSI, and media.
Lingua: Inglese
Editore: Penguin Random House India, 2011
ISBN 10: 0143416758 ISBN 13: 9780143416753
Da: PBShop.store UK, Fairford, GLOS, Regno Unito
EUR 28,40
Quantità: 1 disponibili
Aggiungi al carrelloPAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.
Lingua: Inglese
Editore: Penguin Books India Pvt Ltd, 2011
ISBN 10: 0143416758 ISBN 13: 9780143416753
Da: THE SAINT BOOKSTORE, Southport, Regno Unito
EUR 29,18
Quantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: New. New copy - Usually dispatched within 4 working days.
Da: Majestic Books, Hounslow, Regno Unito
EUR 8,96
Quantità: 4 disponibili
Aggiungi al carrelloCondizione: New. Print on Demand pp. xv + 296 Illus.
Lingua: Inglese
Editore: Penguin Books India Pvt Ltd, 2011
ISBN 10: 0143416758 ISBN 13: 9780143416753
Da: moluna, Greven, Germania
EUR 30,09
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: New.
Da: Biblios, Frankfurt am main, HESSE, Germania
EUR 9,43
Quantità: 4 disponibili
Aggiungi al carrelloCondizione: New. PRINT ON DEMAND pp. xv + 296.
EUR 148,03
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present.